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Associate Director of Annual Giving and Donor Experience Officer, NIU Foundation (4655)

Employer
Northern Illinois University
Location
Illinois, United States
Salary
Salary Not Specified
Date posted
Feb 3, 2023
Position Summary

The Associate Director, Annual Giving/Donor Experience Officer ( DXO ) works as part of a high-performing, donor-centered team responsible for assisting the NIU Foundation achieve its leadership annual giving goals. Using a suite of technological tools, this position is responsible for developing personal relationships with an assigned portfolio of current and former annual giving donors that result in renewed or increased support to the university.

Essential Duties and Responsibilities

40% – Donor Engagement and Solicitation
  • Demonstrate to donors the impact of their giving. Provide information on university developments and programs relative to their interests. Share upcoming opportunities to attend events, volunteer, participate in activities/services, or otherwise deepen their engagement with NIU .
  • Solicit donors to make new gifts, renew or upgrade. Promote philanthropic opportunities, such as university and college giving priorities, crowdfunding projects, Huskies United
  • Identify and troubleshoot challenges to donors’ on-line giving and engagement experience and work with appropriate colleagues to address
  • Generate and refer major and planned gift leads to appropriate team members.
30% - Portfolio Management
  • Manage a portfolio of 1,000 current, lapsed and prospective leadership annual giving donors. Cultivate relationships with these donors via email, phone, social media, video conferencing, texting, and EverTrue’s cloud platform.
  • Execute monthly and quarterly touchpoint cadences across portfolio to ensure consistent and relevant donor communication
  • Provide regular progress reports on prospect identification and qualification. Complete and file reports of all contacts and proposals in a timely manner.
  • Apply data analytics to develop and execute strategies to make initial contact with current and prospective donors.
30% – Campus Engagement and Collaboration
  • Develop and maintain broad knowledge of the university, such as admissions, athletics, colleges, and continuing education through cross-campus networking. Establish resource hub of relevant content to share with donors.
  • Collaborate effectively with other members of the Annual Giving, Major Gifts, Communications, Gift Planning and Athletics teams as part of a comprehensive multi-channel marketing program, including direct mail, email, social media and phone channels.
Minimum Required Qualifications (Civil Service)

N/A

Knowledge, Skills, and Abilities (KSAs) (Civil Service)

Specialty Factors (Civil Service)

N/A

Preferred Qualifications (Civil Service)

N/A

Minimum Required Qualifications (SPS)
  • Bachelor’s degree;
  • Previous experience working with a higher education institution;
  • Project coordination experience.
Additional Requirements (SPS)
  • Ability to prioritize and organize complex projects and plans to deliver results.
  • Ability to communicate effectively and persuasively with a diverse donor base.
  • Demonstrated communications and interpersonal skills, with an emphasis on engaged listening, and success working in a team setting.
  • Results-oriented, quality-driven and team-oriented.
  • Ability to analyze substantial amounts of statistical data and report findings.
  • Demonstrated strong work ethic and entrepreneurial mentality. A high-level of integrity, focus and commitment to achieve ambitious goals is essential.
  • Strong customer-service focus; excellent interpersonal and communication skills, and a proven ability to work patiently, persuasively, and effectively with a wide variety of people, including students, faculty, staff, donors, and alumni.
  • Ability to synthesize multiple sources of information.
Preferred Qualifications (SPS)
  • Experience calling, conducting face-to-face appointments, managing relationships, creating and presenting proposals, and other fundamental elements of client/donor relationship or sales-related activities.
  • Passion and enthusiasm for the university and the mission of the foundation.
  • Driven and hard working.
  • Ability to translate relationship building beyond individuals to building relationships with corporations and private foundations.
Physical demands/requirements

N/A

Appointment and Compensation Details

Appointment and Compensation Details

Anticipated Appointment Start Date

Anticipated Appointment End Date

Percent of Staff Year

1.00

Standard Hours Per Week

37.50

Salary

Minimum $55,000 per year; actual salary is commensurate with experience and qualifications

Hourly or Semi-monthly Pay Rate/Range

N/A

Earn Type

Salary

Application Procedure

Application Procedure

Application Procedure

For full consideration, please visit https://employment.niu.edu/postings/69433 to apply and upload the following materials by March 5, 2023 :
  • Cover Letter – Please include your interest in employment with the NIU Foundation and fit for the role for which you are applying
  • Current Resume
  • List of Three Professional References
Applications submitted after March 5 are welcomed, but will be considered as needed.

Special Instructions

Quick Link to Applicant

https://employment.niu.edu/postings/69433

Is Background Check Required?

Yes

EEO Statement Summary

In accordance with applicable statutes and regulations, NIU is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ancestry, sex, religion, age, physical and mental disability, marital status, veteran status, sexual orientation, gender identity, gender expression, political affiliation, or any other factor unrelated to professional qualifications, and will comply with all applicable federal and state statutes, regulations and orders pertaining to nondiscrimination, equal opportunity and affirmative action.

The following person has been designated to handle inquiries regarding the non-discrimination policies:

Ethics and Compliance Officer, Title IX Coordinator
Health Services 230
TitleIXCoordinator@niu.edu
815-753-5560

Visa Policy

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

ADA Accommodation

NIU remains committed to ensuring that its recruitment and application procedures include full opportunities for applicants with disabilities. Employment opportunities will not be denied to anyone because of the need to make accommodations for a person’s disability during either the application or interview process. An applicant who believes they require an accommodation to participate in the employment process due to a disability may request that accommodation through the Accommodation Request Form . For further assistance, please contact the office of Affirmative Action and Equal Opportunity ( AAEO ) at ada@niu.edu .

Safety Information

NIU provides annual reports on campus security and fire safety.

Read the Annual Safety and Security Report. Contact the Ethics and Compliance Office at 815-753-1649 for a hard copy.

Read the Fire Safety Report . Contact the Department of Environmental Health and Safety at 815-753-0404 for a hard copy.
Applicant Documents
Required Documents
  1. Resume/Curriculum Vitae
  2. Cover Letter
  3. List of References
Optional Documents
  1. Military Discharge Documents ONLY (DD214/DD215/NGB22/DD256)
  2. Transcripts (unofficial with official required at hire)
  3. Other

Supplemental Questions

Required fields are indicated with an asterisk (*).



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