Academic Success Coordinator

Georgia Southern University
Georgia, United States
Salary Not specified
Posted Date
Feb 2, 2023

View more

Position Type
Executive, Other Executive
Employment Level
Employment Type
Full Time

Academic Success Coordinator

Job ID: 254393
Location: Statesboro, Georgia
Full/Part Time: Full Time
Regular/Temporary: Regular

About Us

Join Our Team at Georgia Southern!

Georgia Southern is a dynamic university with three vibrant campuses in Hinesville, Savannah and Statesboro serving the communities in Southeast Georgia. As a Carnegie Doctoral/R2 institution, our world-class scholars instruct about 26,000 students in associate's, bachelor's, master's and doctoral level degree programs. Whether you are seeking the charm of a small town, the traditions of a historical/urban destination near the beach or supporting our military service members and their families, Georgia Southern offers its faculty and staff the best of all worlds!

Beyond an ideal location, there is a place for you to work in an exciting environment abounding with opportunities for personal and professional growth. We are steeped in tradition and devoted to academic distinction in teaching, scholarship and service. In 2018 Forbes Magazine listed Georgia Southern, along with 10 other Georgia companies or institutions, as one of America's Best Midsize Employers. Georgia Southern University is passionate about serving our region while preparing our students to be lifelong scholars, leaders, and responsible stewards of their communities and the world.


Statesboro Campus - Statesboro, GA

Department Information

Academic Success Center

Job Summary

The Academic Success Coordinator works to support and advance the retention, progression, growth, and graduation of Georgia Southern University students through the strategic development and oversight of educational support programs and initiatives for academically vulnerable student populations, including (but not limited to): Students on Academic Intervention (AI), First Semester Freshmen, First-Generation students, students on Learning Support (LS), student in need of accommodations, and other populations as they are identified by the institution. The Coordinator develops curriculum, programming, and outreach for the university's Academic Intervention program, as well as for multiple early intervention initiatives. This position is responsible for the management of staff and daily operations for academic intervention initiatives and directly supervises 12 Academic Success Coaches.

  • Conduct the registration process for GSU 1000 for 2,000+ students each semester
  • Develop and oversee the policies, programs, and procedures necessary to facilitate student engagement, accessibility, and completion of university mandated Academic Improvement Plans (AIPs) for students on Academic Intervention
  • Develop and oversee the policies, programs, and procedures necessary to facilitate student engagement and accessibility for one-on-one Academic Success Coaching appointments and ongoing support
  • Monitor EAB-Navigate use and coordinate updates as needed. Regularly pull reports from EAB Navigate to provide data to the Director of the Academic Success Center. Utilize data to plan, coordinate, organize, assess, and improve programs and activities
  • Oversee and adjudicate the Max Credit-Hours Appeal process for students on Academic Intervention
  • Serve as Advisor to the Academic Standards Committee of the Faculty Senate
  • Recruit, hire, train, and directly supervise 12 Academic Success Coaches across all campuses
  • Implement best-practices for staff development and retention
  • Develop and implement consistent communication plans for students, staff, and university partners as it relates to Academic Intervention resources, procedures, and policies
  • Develop processes to detect and mitigate potential barriers to student success
  • Oversee the development of outreach and services that support specialized populations, including (but not limited to): first-generation college students, Pell Grant eligible students, non-traditional learners, and other populations identified by the institution
  • Monitor the Academic Intervention population and caseloads, providing direction and quality control for the support of assigned students, and making appropriate referrals as necessary
  • Ensure consistency and equitable support for academic intervention initiatives across all campuses
  • Develop curriculum for, and ensure consistency in the delivery of GSU 1000: Academic Improvement Coaching; determining course offering needs

Required Qualifications

Educational Requirements
  • Master's Degree

Required Experience
  • One (1) or more years related experience

Preferred Qualifications

Preferred Experience
  • Three (3) or more years of experience working with students in Academic Affairs
  • One (1) or more years of supervisory experience

Proposed Salary


This is an exempt position paid on a monthly basis.

Required Documents to Attach
  • Resume
  • Cover Letter
  • List of References

Knowledge, Skills, & Abilities

  • Consistently exhibit engaging customer service
  • Ability to work well in a diverse and inclusive environment through commitment to equity, diversity, and inclusion
  • Proven proficiency with computers including Microsoft Office, Google, and/or applications as required for specific position

  • Adhere to University policies and procedures to meet Institutional goals and support University's mission for student success

  • Effective communication (verbal and written), organizational and human relations skills
  • Possess and utilize effective executive functioning, and emotional intelligence skills
  • Demonstrate appropriate time management and operational management skills

Apply Before Date

Open Until Filled

Application review may begin on February 6, 2022.

Contact Information

For more information or questions about a job posting, please contact the Department of Human Resources by phone at (912) 478-6947 or by email at

For technical support, please call the Shared Services Center at (877) 251-2644 or

Conditions of Employment

Offers of employment are contingent upon completion of background investigation including a criminal background check demonstrating your eligibility for employment with Georgia Southern University, as determined by Georgia Southern University in its sole discretion, confirmation of the credentials and employment history reflected in your application materials and, if applicable, a satisfactory credit check. Applicants may be subject to a pre-employment drug test.

Offers are made expressly subject to the applicable federal and state laws, to the statutes, rules and regulations of this institution and to the Bylaws and Policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request.

Legally authorized to work in the United States for the duration of employment without assistance from the University.

Must be able to perform duties and responsibilities with or without reasonable accommodation.

Georgia Southern University is a Tobacco and Smoke-Free Community.

Equal Employment Opportunity

Georgia Southern University provides equal opportunities to all employees and applicants for employment without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, age, veteran status, political affiliation, or disability. Individuals in need of reasonable accommodations under the America with Disabilities Act to participate in the search process should notify Human Resources: (912) 478-6947.

Diversity, Equity, & Inclusion

Believing that diversity, equity, and inclusion contribute to excellence in the workplace and to the quality of the University's academic environment, Georgia Southern University is committed to recruiting and retaining diverse faculty and staff to support, promote, and serve a diverse student body and promote Inclusive Excellence. Candidates from underrepresented groups, whose work furthers the institution's Inclusive Excellence goals, and who bring to campus varied life experiences, perspectives and backgrounds are especially encouraged to apply.

Other Information
  • Must be able to perform duties and responsibilities with or without reasonable accommodations.
  • Work generally performed in an office environment.
  • Travel required occasionally between campuses.

Background Check
  • Standard + Education

To apply, visit


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