Head Usher
- Employer
- Chapman University
- Location
- Orange, California, United States
- Salary
- Salary Not Specified
- Date posted
- Feb 2, 2023
View more
Job Details
Posting Details
Position Information
Position Title
Head Usher
Position Type
Temporary
Job Number
SA4122122
Full or Part Time
Part-Time 0-19 Hours Weekly
Fair Labor Standard Act Classification
Non-Exempt
Anticipated Pay Range
$15.50 - $16.00
Pay Range Information
Chapman University is required to provide a reasonable estimate of the compensation range for this position. This range takes into account a variety of factors that are considered in making compensation decisions, including experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. Salary offers are determined based on the final candidate’s qualifications and experience, as well as internal equity and other internal factors. The anticipated pay range is not a promise of a particular wage.
Position Summary Information
Job Description Summary
Applicants for Staff and Administrator positions must be currently authorized to work in the United States on a full-time basis. Chapman University does not sponsor applicants for Staff and Administrator positions for work visas.
The offer of employment is contingent upon satisfactory completion and outcomes of a criminal background screening, and upon you accepting and returning a signed original Agreement to Arbitrate.
Minimum Number of References
Maximum Number of References
Pre-screening Questions
Required fields are indicated with an asterisk (*).
Applicant Documents
Required Documents Optional Documents
Position Information
Position Title
Head Usher
Position Type
Temporary
Job Number
SA4122122
Full or Part Time
Part-Time 0-19 Hours Weekly
Fair Labor Standard Act Classification
Non-Exempt
Anticipated Pay Range
$15.50 - $16.00
Pay Range Information
Chapman University is required to provide a reasonable estimate of the compensation range for this position. This range takes into account a variety of factors that are considered in making compensation decisions, including experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. Salary offers are determined based on the final candidate’s qualifications and experience, as well as internal equity and other internal factors. The anticipated pay range is not a promise of a particular wage.
Position Summary Information
Job Description Summary
- The Head Usher position is a non-exempt, part-time staff position which reports to the Front of House Manager and/or Director of Patron Services.
- This is a part-time position working up to 19 hours per week. Evening and weekend availability required depending on event schedule. This is a continuous recruitment.
- Reporting to the Front of House Manager and/or Director of Patron Services based on show assignments, the Musco Center Head Usher is responsible for providing excellent customer service to theater patrons, visiting artists and supporting staff.
- Head Ushers are assigned a seating level (Orchestra, Mezzanine or Balcony) and supervise ushers for the duration of the performance.
- A Head Usher is in communication with Musco staff to ensure the performance starts on time and assist ushers with unusual situations such as crowd control, accidents, emergencies, etc. Responsibilities include pre-/post-show and intermission checks of lobby areas and restrooms, greet guests, access control, assist patrons, secure reception perimeters, crowd control, and assist with securing the building at the end of performance.
- This position requires excellent customer service skills such as greeting patrons with a prompt and courteous attitude, flexibility to adjust as situations occur and exhibiting professionalism at all times. This position may carry out other duties as assigned.
- High School Diploma or GED .
- Ability to provide excellent customer service and keep a calm a professional demeanor.
- Ability to take initiate and troubleshoot issues with tact and diplomacy.
- Excellent verbal and active listening skills.
- Interpersonal skills to work with a diverse group of individuals within and outside of the university.
- Technical skills to learn and use enterprise systems and departmental tools.
- Ability to learn and interpret Chapman University and Musco Center policies and procedures.
- Two or more years of professional work experience providing customer service / public environment.
Applicants for Staff and Administrator positions must be currently authorized to work in the United States on a full-time basis. Chapman University does not sponsor applicants for Staff and Administrator positions for work visas.
The offer of employment is contingent upon satisfactory completion and outcomes of a criminal background screening, and upon you accepting and returning a signed original Agreement to Arbitrate.
Minimum Number of References
Maximum Number of References
Pre-screening Questions
Required fields are indicated with an asterisk (*).
Applicant Documents
Required Documents Optional Documents
- Resume
- Cover Letter
Company
Founded in 1861, Chapman University is a nationally-ranked private university in Orange, California, about 20 minutes away from Pacific Ocean beaches. Whether you're a scientist or a screenwriter, Chapman University’s close proximity to industry leaders will propel you and jumpstart your career..
Get job alerts
Create a job alert and receive personalized job recommendations straight to your inbox.
Create alert