Staff Assistant III, Events and Reception Assistant

Job Summary

Reporting to the Assistant Director for Employer Outreach and Engagement, works with the FAS Office of Careers Services (OCS) team, providing a breadth of support for events as well as support as part of the First Floor / Reception Team. Events include career fairs, employer sessions, panels, and student interview days. As a member of the First-Floor team, provides rotational reception coverage. May work on special projects for individual OCS units as required.

Auto req ID

61166BR

Job Code

403033 Staff Assistant III

Location

USA - MA - Cambridge

Business Title

Staff Assistant III, Events and Reception Assistant

Sub-Unit

------------

Salary Grade

053

Time Status

Full-time

Union

55 - Hvd Union Cler & Tech Workers

Basic Qualifications

3 or more years of administrative experience required. Education beyond high school may count towards experience.

Additional Qualifications and Skills

BA/BS or equivalent experience preferred. Knowledge of student services or Harvard University preferred. Excellent organizational and interpersonal skills. Outstanding communication skills and diplomacy; strong attention to detail. Ability to manage multiple complex tasks in a deadline-driven environment while maintaining the confidentiality of student records in a fast-paced student services program. Flexibility and professional manner essential; ability to work with a variety of people; must work well both independently and as part of a team. Must be able to function at a high level in a public, shared workspace. Strong computer & web navigation skills essential; ability to provide direct web support to staff and students. Proficiency in Microsoft Office (Word, Excel, PowerPoint) mandatory. Website editing or other database experience preferred. Familiarity with Symplicity or other career services management system a plus.

Additional Information

COVID Vaccine Policy: The University requires all Harvard community members to be fully vaccinated (primary series) against COVID-, as detailed in Harvard’s Vaccine & Booster Information. Individuals may claim exemption from the vaccine requirement for medical or religious reasons. More information regarding the University’s COVID vaccination requirement, exemptions, and verification of vaccination status may be found at the University’s “COVID-19 Vaccine Information” webpage: http://www.harvard.edu/coronavirus/covid-19-vaccine-information/ .

Department

FAS Office of Career Services

Pre-Employment Screening

Identity

Job Function

General Administration

Position Description

• Provides support for employer recruiting and campus interviews including but not limited to: handling logistics for numerous events in Harvard spaces and at outside venues; coordinating usage of facilities, services, and venues; assisting with catering and office orders; acting as primary liaison with units and stakeholders to ensure smooth day-to-day flow of communications; overseeing event registrations, details, and attendee lists utilizing software platforms such as Symplicity.
  
  
• Keeps details organized for use by supervisor and other team members across OCS.
  
  
• Trains other staff, student workers, and temps on related processes and technologies.
  
  
• Delivers excellent customer service to various stakeholders and guests in-person, by phone, and at events.
  
  
• Provides coverage for front-desk reception including but not limited to: greeting all visitors and callers; identifying needs; assisting in using resources; and referring to appropriate OCS programs and events.
  
  

• Stays informed and up to date of all current OCS programs, events, and resources. Interprets and carries out office policies. Assists students and alumni to access and use electronic OCS resources, including online platforms.
  
  
• May work on special projects for individual OCS units, including Recruiting and Employer Engagement, Advising, Marketing, IT and Administration teams. Projects include but are not limited to: data collection; supply organization; job postings; application intake and processing; and special events coordination.
  
  
• Performs a wide range of office administrative support and other duties as assigned.
  
  
• Participates in full range of office-wide events including open houses, professional development workshops, intra- and inter-department, and college-wide meetings.
  
  
• May oversee work of student workers and temps.
  
  

• Performs other related duties as assigned.
  
  

School/Unit

Faculty of Arts and Sciences

EEO Statement

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.

Physical Requirements

Must have flexibility and availability to work outside of the standard 9 a.m. to 5 p.m. based on office and event needs. This is primarily an in person position.

All formal written offers will be issued by FAS Human Resources.

Commitment to Equity, Diversity, Inclusion, and Belonging

Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.