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Dean, Student Success and Academic Services

Vanguard University
California, United States
Salary Not specified
Posted Date
Feb 2, 2023

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Position Type
Faculty Positions, Business & Management, Accounting & Finance
Employment Level
Employment Type
Full Time

Vanguard University

Dean, Student Success and Academic Services


The Dean, Student Success and Academic Services is a senior academic leader who develops, leads, and manages all student-facing academic services and student success programs to promote academic student success, advance student retention and graduation, and spur positive vocational outcomes beyond graduation. The Dean will supervise Undergraduate Academic Advising; the Academic Resource Center(which includes Disability Services, Academic Success Coaching, Tutoring, and the Writing Center);
Career Services; the Office of the Registrar; and the Office of Global Education and Outreach.

Student Success and Academic Services is comprised of approximately 20 staff employees and 20 student workers. Working collaboratively with academic deans and department chairs, as well as colleagues across campus, the Dean will champion synergistic efforts that promote holistic student thriving and success. The Dean, Student Success and Academic Services reports to the Provost + Vice President of Academic Affairs and is a member of the Academic Leadership Council (the Provost's senior leadership team).

Position begins July 1, 2023, though if circumstances allow, the role could be filled prior to that date. Applications and nominations will be reviewed starting February 20, 2023, and the search process will continue until the position is filled.
Champion for Retention and Academic Student Success:
  • Champion undergraduate retention and academic student success across campus. Monitor retention/attrition data and recommend future initiatives that have the potential to positively impact results. Coordinate and implement innovative programming with achievable goals and measurable objectives to increase retention rates for disaggregated groups of undergraduate students (e.g., academic warning, provisional admits, undeclared, first-generation and transfer students).
  • Develop and annually review an Institutional Plan for Student Success and Retention, with an emphasis on traditional undergraduate student retention, graduation, career outcomes and other student success metrics. Actively develop retention programs and strategies that positively impact retention and graduation rates, student success and thriving.
  • Develop a collaborative Academic Warning program with administration and faculty to identify academically at-promise students or students that may need early intervention.
  • Improve student success and bring awareness of challenges by cultivating faculty and staff relationships, serving on numerous University committees, making presentations to faculty and staff, Board of Trustees and Foundation Board, and by providing annual reports and research results to the campus community.
  • Partner with university departments and personnel (e.g., Educational Effectiveness, Institutional Research, Admissions, Financial Aid, Office of the Registrar, Office of Accounting Operations, Student Affairs, and Academic Departments) to facilitate implementation of retention programs across campus.
  • Collaborate with faculty leadership and student development personnel to coordinate Cornerstone, the one-unit orientation class for first-year students.
  • Collaborate with the Provost to identify and implement academic initiatives that foster engaged/experiential learning. Particular attention will be given to high-impact practices (e.g., ePortfolios, service learning, internships, study abroad), curricular and co-curricular integration, and strategies that positively impact enrollment.
  • Collaborate with key campus leaders (e.g., Vice President for Enrollment Management, Marketing, Advancement Communications, Vice President for Student Affairs, Faculty Committees, Academic Affairs leadership) to establish a broad vision for undergraduate student success, retention, graduation, and career outcomes.
Leadership of Academic Services:
  • Supervise the leadership of the following departments/offices: Undergraduate Academic Advising, the Academic Resource Center, Career Services, the Office of the Registrar, and the Office of Global Education and Outreach.
  • Provide leadership to the campus in all aspects of academic advising for traditional undergraduate students. Assist and provide leadership in the development of university-wide policies, procedures, technological systems, communication, training, evaluation, and recognition for undergraduate advising.
  • Coordinate closely with the Graduate and Professional Student Services to coordinate student services for non-traditional and graduate students.
  • Proactively partner with Academic Deans and Department Chairs, and other parties to provide curriculum consultation to ensure student academic success.
  • Serve as a member of various committees and academic support programs.
  • Provide budget oversight to areas under span of care.
  • Complete other tasks, as assigned by the Provost/VPAA.
  • Vibrant belief in Jesus Christ with ample evidence of personal discipleship.
  • Education: M.A. in counseling, psychology, student development, higher education administration, communication, organizational leadership, or related field. A doctoral degree is strongly preferred.
  • 10+ years of higher education experience in Academic Affairs, Student Support Services, or Student Life, with at least 5 years in a supervisory role.
  • Strong analytical abilities and requisite knowledge of how to calculate and analyze retention rates, identify retention trends, and infer conclusions from statistical evaluations.
  • Experience collaborating with administration, faculty, and staff as well as successful leadership and team management experience.
  • Alignment with the principles and philosophies of Vanguard University and a lifestyle in consonance with its values. Ability to sign and align with the statement of faith of Vanguard University.
  • Project management and organizational skills.
  • Computer literacy and proficiency on the Microsoft Office Suite and various data compilation and analysis programs.
  • Knowledge of higher education research trends; regional accreditation standards; mandated state and federal reporting; and research design.
  • Demonstrated commitment as a team player to support and collaborate with senior leadership and faculty colleagues.
  • Excellent communication and interpersonal skills that will result in effective collaboration with faculty and key campus stakeholders for strategic thinking, team building, and managing differences. Healthy self-awareness and high levels of emotional intelligence.
  • Regular participation in worship and service within a local church community.

This is a full-time FLSA exempt position.

Salary Range: $110,000 to $137,000 (Annual)

Placement within the salary range is commensurate upon education and experience. Posted salary range reflects anticipated hiring scale for the position. Placement at the upper range is reserved for those that demonstrate the highest level of education and experience necessary for this position. All benefits of current Vanguard Employees would remain the same.

Vanguard University is committed to ensure that all candidates have an equitable opportunity to apply for and participate in the selection process. As a university, we hold firm to the application of the reasonable accommodation process in accordance with the Americans with Disabilities Act of 1990. If you require an accommodation because of a disability in order to participate in any phase of the application process, or if you would like to request this information in an alternative format, please call Ken Bott, Sr. Director of Human Resources, at 714-662-5287.

Vanguard University is an equal opportunity employer that is not just committed to diversity and inclusion in the workplace, but celebrates it. To that end, we prohibit and will not tolerate discrimination or harassment of any kind against individuals of race, color, national origin, disability, pregnancy or any other characteristic outlined by federal, state, and local laws. This applies to all employment practices within the university. Vanguard is committed to a hiring process that is based on candidate's qualifications, merit, and operational needs of the university.

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