Financial Aid Counselor

Aurora University seeks talented staff and administrators who are passionate about supporting an inclusive community dedicated to the transformative power of learning.

Position Purpose:

The Financial Aid Counselor supports learning by providing financial aid information and counseling to undergraduate and graduate students at the university, to facilitate the enrollment of students, consistent with the university's mission, accreditation standards, and regulatory guidelines.

This is a continuous open posting, the opportunity may not be available for immediate placement; however, we encourage you to apply for future consideration. We will contact you when the opportunity arises.

Core Competencies:

Represents Aurora University in the most positive manner with prospective, former and current students, clients, suppliers, and the community we serve. Interacts effectively with a diverse group of faculty, staff, students and other customers of our service, learns and uses operating practices of the department and Aurora University.

Upholds the Mission Statement:Aurora University is an inclusive community dedicated to the transformative power of learning. As a teaching-centered institution, we encourage undergraduate and graduate students to discover what it takes to build meaningful and examined lives. We empower our students to achieve lasting personal and professional success.

Handles all information with tact and discretion and recognizes the confidential nature of university business.

Supports learning through performance of essential job functions and performing other duties and functions as necessary or as assigned.

Essential Job Functions:

Counsel students, parents, and employees on all aspects of financial aid programs and processes (federal, state, university, and private). Students counseled include prospective freshmen, transfer, adult, and graduate students.

Maintain and apply knowledge of federal, state, university, and private policies and procedures regarding financial aid.

Determine financial aid eligibility and calculate financial aid awards for students. Work with students to determine a comprehensive financial plan for attendance at AU. Use knowledge to solve problems related to financial aid.

Coordinates and completes the verification process.

Processes required documentation for financial aid. Assists students with loan processing.

Completes entrance and exit interview requirements.

Works with team to develop, maintain, and evaluate financial aid policy and processes to ensure complete, accurate, and efficient service to students.

Participates in financial aid workshops, seminars, and open houses.

Essential Job Requirements:

Education:

• Bachelor’s degree required.

Experience:

• One to three years of experience in financial aid is required.

Skills:

• Excellent verbal and written communication skills.
• Excellent organization skills.
• Strong customer service orientation.
• Ability to handle confidential information.
• Ability to interact with a diverse group of faculty, staff, students, and parents and to develop strong working relationships with colleagues, staff, administrators, students, and the general public.
• Flexibility with an evolving work situation.
• Knowledge of spreadsheet systems.
• Knowledge of Colleague desired.

Special Requirements:

• Valid Illinois driver's license. Ability to travel when necessary to off­ campus evening and weekend events providing own vehicle.

Physical Requirements:

• Ability to move about campus. Ability to interact via telephone, in person, and via electronic media.

Benefit-eligible positions offer excellent benefits including health, dental, life, vision, long term disability, a 403(b) retirement plan through TIAA, and tuition remission.

To apply, please send resume, cover letter, and contact information for three references including name, telephone, and email address.

If you were referred by a current employee of Aurora University please include the name of the employee in your submission.

Aurora University
Human Resources
347 South Gladstone Ave
Aurora, IL 60506
jobs@aurora.edu - email

Aurora University is an Equal Opportunity Employer.