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Intake and Data Manager (IDM)

Connecticut State Colleges and Universities
Connecticut, United States
Salary Not Specified
Posted Date
Feb 1, 2023

Posted: January 31, 2023
Level: Community College Professional 16, 12-month, Tenure track position.
Hours: Full-time, 35 hours per week
Closing Date: The committee will begin review of applications immediately. Applications will be accepted until the position is filled, with materials submitted by 5:00pm (EST) on Wednesday, March 1, 2023, r eceiving priority.

CT State Community College
185 Main Street
New Britain, CT 06051
**This position is not remote**

For more information, please click on the college to be directed to their website.

CT State Community College Mission:

Connecticut State Community College (CT State) provides access to academically rigorous and innovative education and training focused on student success. The College supports excellence in teaching and learning, makes data-informed decisions, promotes equity, advances positive change for the students, communities, and industries it serves, and awards associates degrees and certificates.

CT State Community College Vision:

CT State will be recognized for exceptional student success, educational leadership, and transformative collaboration with business and industry, government, educational, and key stakeholders while advancing diverse opportunities for Connecticut’s citizens and communities.

CT State Community College Equity Statement:

The CSCU system commits to bold and disruptive change by actively identifying, naming, and dismantling structural racism, systemic poverty, and other barriers; establishing equitable and anti-racist policies and practices; and empowering students, faculty, staff, and administrators to advance racial, social, and economic justice. Our core collective responsibility is to continuously assess practices and policies and transform the world we live in by eliminating inequities.

Anticipated Start Date:

May 2023

Position Summary:

The Intake and Data Manager (IDM), under the leadership of the VP of Diversity, Equity, and Inclusion works with multiple CT state units and the twelve campuses to collect, analyze, and report on inclusion and equity related data. This includes but is not limited to being accountable for ensuring that all EEO/DEI/Equity Officers (including those on the 12 campuses) are properly populating and effectively using the DEI/EEO case-management database. In addition, the IDM works with EEO/DEI Staff to prepare grant proposals, and state/federal reports (e.g., affirmative action, Title IX, OCR audits) for submission. This position also serves as the point of contact for individuals wanting to file a Civil Rights grievance.

Incumbents must possess proven ability to effectively work with a culturally, linguistically, and ethnically diverse faculty, staff, and student. They are expected to have excellent oral and written communication skills along with strong Information technology literacy skills such as Microsoft Office (Word, Excel, Outlook, Teams etc.)

Minimum Qualifications:

Bachelor’s degree in Social Sciences, Social Work, Human Resources Management, Public Administration, or a related field and one to four years of related experience including prior experience in the principles, practices, and techniques of data analysis; or a combination of education, training and experience which would lead to the competencies required for successful performance of the position’s essential duties.

Successful Candidate must have or must possess:
  • Must have strong information technology literacy skills such as Microsoft Office (Word, Excel, Outlook, Teams etc.).
  • Case or employee database development, maintenance, and reporting experience.
  • Civil Rights Compliance and Investigation experience.
  • Ability to work with technical and non-technical personnel at various levels of the CSCU organization and communicate technical information in a clear and concise manner with demonstrated ability to modify content based on the audience.
  • Strong interpersonal, oral, and written communication skills, with the ability to deal effectively with a wide variety of individuals from diverse backgrounds and provide quality customer service.
  • Strong decision-making and problem-solving skills, including the ability to collect and analyze information.
  • Ability to interact with cross functional teams to exchange information, share ideas, and create a positive and productive team dynamic.
  • Ability to maintain confidentiality.
Substitutions Allowed:

Applicants who do not meet the minimum qualifications as stated are encouraged to put in writing precisely how their background and experience have prepared them for the responsibilities of this position and by providing appropriate references. Exceptions to the degree requirements may be made for compelling reasons.

Preferred Qualifications:
  • Experience in Grant or Curriculum writing.
  • Experience with case management systems such as Simplicity case management products (Advocate and Accommodate).
  • Ability to speak one of the targeted languages based on the Department of Education data (ex. Spanish, Portuguese, Arabic, Creole-Hattian).
Example of Job Duties:

Under the direction of the VP of Diversity, Equity, and Inclusion, the Intake and Data Manager (IDM) serves as a first point of contact for students, faculty, and staff seeking to file a Civil Rights grievance. This usually includes providing support to fill grievance form, as well as making jurisdictional and Title IX checks before sending the grievance to the appropriate investigative process.

As a member of the DEI/EEO Team the Intake and Data Manger (IDM) works will all DEI/EEO Officers to ensure that everyone uses a data/research center approach to their work. In addition, the IDM works with key leaders from other units (e.g., IR, HR, IT, Student Services) to develop and track key success matrixes for the DEI/EEO. The IDM is responsible for the cyclical and procedural processing and analysis of all the unit’s data and information transactions. This position may also on occasion manage and direct staff and consultants.

The following examples of duties illustrate the general range of tasks assigned to the position but are not intended to define the limits of required duties. Other essential duties may be assigned consistent with the general scope of the position.

A. Customer Service - The IDM serves as a first point of contact for students, faculty, and staff seeking to file a Civil Rights grievance. This usually includes providing support to fill grievance form, as well as making jurisdictional and Title IX checks before sending the grievance to the appropriate investigative process.
  • Serve as point of contact for Civil Rights grievances
  • Provide support for anyone filing a grievance, this at times will include the verbal taking complainant statements and synthesizing it on the grievance forms.
  • Conduct jurisdictional analysis
  • Enter all intakes into Case or Accommodation databases
B. Case and Accommodation Database Management and quality control - This accountability includes such essential tasks as:
  • Assist in the development, management, and quality control of DEI/EEO case and accommodation databases.
  • Monitor and report data trends to the VP of DEI, and relevant administration, staff, or committees.
C. Analyzing, preparing, and presenting DEI data. This accountability includes such essential tasks as:
  • Facilitates continuous improvement based on documented data trends.
  • Partners with key leaders from other units (e.g., HR, IT, Student Services) to develop and track key success matrixes for the DEI/EEO.
  • Training and providing technical assistance
D. Grant and Report Writing. This accountability includes such essential tasks as:
  • Prospecting funding opportunities
  • Coordinating response to RFPs
  • Supporting DEI/EEO staff with the development and submission of state and federal reports.
This posting includes qualifications, experience and skills but is not limited to the full specifications stated in the job description.

Starting Salary:

$60,520 approximate annual plus excellent State of CT medical insurance, retirement, and related fringe benefits.

We offer a comprehensive benefits package to help you stay well, protect yourself and your family, and plan for a secure future. Benefits include generous leave policies; several retirement plans ; and many choices for comprehensive health insurance . You also have access to many additional benefits to save for retirement, protect your family & more with supplemental benefits. Tuition reimbursement may apply if applicable.

Application Instructions:

To apply you must submit a cover letter and resume.

Incomplete applications or those submitted after the closing date will not be considered and links to other sources to view resumes are not acceptable.

Selection Procedure:

Following the closing date, application materials will be evaluated by a selection committee. Candidates selected for further consideration will be limited to those applicants who are best qualified based on the minimum and preferred qualifications and who have submitted all the required documents by the closing date and time listed on the job announcement. Candidates who have been selected and approved to Interview will be contacted, and finalists will be recommended for further consideration by the Hiring Manager for final selection and recommendation for employment. The selection process may also include practical exercises (i.e., teaching demonstration and/or other written, technical, manipulative, or simulation exercises) to evaluate candidates' qualifications.

Background Screening:

All employment, if offered, is contingent upon proof of citizenship or employability under the requirement of the Immigration and Control Act (IRCA) and the successful passing of a background check. CSCU is committed to providing a safe campus community. Background investigations include reference checks, a criminal history record check and, when appropriate, a financial (credit) report or driving history check.

Continuing Notice of Nondiscrimination

CSCC does not discriminate on the basis of race, color, religious creed, age, gender, gender identity or expression, national origin, marital status, ancestry, present or past history of mental disorder, learning disability or physical disability, veteran status, sexual orientation, genetic information or criminal record. The following persons have been designated to handle inquiries regarding the non-discrimination policies: Nicholas D'Agostino Director of Equal Employment Opportunity


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