Skip to main content

This job has expired

Director for Residential Learning

Employer
Rowan University
Location
New Jersey, United States
Salary
Salary Not Specified
Date posted
Jan 31, 2023

Job Details



Director for Residential Learning

Position Summary: As a part our mission to create residential communities where students, lead, learn, and belong, the Director for Residential Learning is responsible for providing comprehensive leadership and oversight for residential learning.

The Director must be knowledgeable about all aspects of managing a successful student housing program, with a particular depth of experience and skill in areas that report to them. The Director must understand the needs of diverse groups of students and staff and be effective in developing programs and services that establish an inclusive residential community. They must demonstrate skill with hiring, training, supervision, and evaluation. Additionally, the Director must be adept in mediation, conflict resolution, and communicating with parents of students who live on campus. The Director will employ evidence-based practices to implement and evaluate programs and services and maintain program effectiveness. Reporting to the Associate Dean of Residential Learning and University Housing, the Director also works collaboratively and develops productive working partnerships with multiple university departments.

This is a live-off position, which requires the incumbent to participate in a rotation providing 24/7 on-call support to in-hall staff and to assist with emergencies that occur after normal business hours.

Functional areas of responsibility:
  • Hiring, training, evaluation, and supervision of staff
  • Oversight of residential learning initiatives and programs
  • Addressing student conduct issues and implementing appropriate University protocols
  • Crisis intervention and conflict mediation
  • Assessment and evaluation of department programs and services
  • Collaborate with affiliated housing partners
Essential duties and responsibilities:
  • Recruit, Select, train, and supervise assigned staff.
  • Oversee the recruitment, selection, training, and evaluation of Residential Learning graduate and paraprofessional student staff.
  • Oversee all staff training and in-service sessions.
  • Oversee the creation of staff manuals and other departmental documents.
  • Develop and document departmental protocols and procedures.
  • Provide leadership to develop, implement, and assess residential learning program effectiveness in the areas of co-curricular programming, living-learning communities, community safety, and customer services.
  • Stay abreast of research regarding the development, assessment, and institutionalization of successful residential learning programs to serve a diverse staff and student population.
  • Use relevant student development theory and evidence-based practices to develop and institutionalize residential learning initiatives that support student needs and meet University strategic goals.
  • Implement supports and systems that effectively help students.
  • Support strategies to promote recruitment, retention, and graduation of all students.
  • Build partnerships that support student, staff, and faculty involvement in residential communities/buildings.
  • Support the department’s annual assessment and evaluation process.
  • Assist in the opening and closing of all campus and affiliated residences.
  • Facilitate regular residential learning staff meetings.
  • Serve on various department, division, and University committees as assigned.
  • Provide support and intervention as needed to assist in-hall staff to mediate, manage, and resolve crisis incidents, conflicts, and student conduct incidents within the residential communities (included affiliated housing). Provide referral assistance as needed. Review incident reports and follow-up appropriately on a daily and case-by-case basis.
  • Supervise and lead housing professional staff in responding to critical incidents and emergencies occurring on campus and in the residential communities (including affiliated housing), and work collaboratively with Public Safety and other University departments to assure that crisis and emergency response matters are effectively managed.
  • Monitor compliance with all relevant policies, procedures, standards, and laws and conduct annual policy reviews.
  • Serve in an on-call capacity on a scheduled basis to support in-hall staff and facilities concerns, 24 hours a day. This position is considered an essential employee during certain emergencies.
  • Perform other duties as assigned.
  • Serve as a member of the leadership team responsible for implementing a division-wide curricular model.
Required Qualifications:

Education:
  • Master’s Degree in Student Affairs, Student Personnel, Higher Education Administration, or a closely related field.
Experience:
  • Three (3) years of related and progressively responsible post-master’s experience in residence life/residential education/university housing with direct experience providing supervision and training to staff, implementing educational initiatives, and overseeing living-learning communities in a college/university context.
Abilities, attitudes, knowledge, and skills:
  • Demonstrated knowledge of residential living-learning programming.
  • Comprehensive understanding of evidence-based practices in the management of student housing, including the operations and business dimensions of a successful housing department.
  • Energy, creativity, positive attitude, tolerance for ambiguity, and sense of humor.
  • Demonstrated leadership ability.
  • Demonstrated ability to foster and maintain collaborative working relationships.
  • Ability to establish and maintain rapport and trusting relationships with students, parents, and colleagues.
  • Demonstrated leadership skills and an ability to facilitate teams and groups.
  • Strong administrative as well as organization and planning skills.
  • Demonstrated ability to maintain confidentiality of sensitive information.
  • Sensitivity to and ability to work with students, faculty, and staff of diverse backgrounds including varied socio/economic status, sexual identities/orientations, gender identities or expressions, cultures, ethnicities, nationalities, national origins, ancestries, races, colors, religions, abilities/disabilities, and ages.
  • Knowledge and skill with program assessment and evaluation methods and processes.
  • Knowledge of all Federal, State, and municipal laws relevant to the work to be performed.
  • Ability to work in a stressful and changing environment and with great attention to detail.
  • Demonstrated ability to handle multiple assignments and balance competing priorities and develop efficient work plans.
  • Availability to work varied and flexible hours including some evenings and weekends.
Core Competencies: Strong analytical, and organization skills; excellent interpersonal, cultural/intercultural, and community relations skills; excellent oral and written communication skills; excellent presentation, teaching, training, and student education skills; strong conflict resolution skills; excellent program development skills.

Language Skills: Ability to communicate effectively and interact tactfully with all levels of university students, staff, faculty, and trustees; read, analyze, and interpret documents, budgets, and contracts; and respond effectively to the most sensitive inquiries or complaints.

Reasoning Skills: Ability to define problems, collect and analyze data, assess needs, and program effectiveness, and apply data and analysis skills to the formulation of proposals and solutions.

Technology: Proficient in the use of technology to carry out electronic communication and develop both printed and electronic documents using computers and the Internet. Experience with Windows or Macintosh system software, Microsoft Office (Excel, Microsoft Word, Power Point), Outlook and other e-mail software, and Banner (preferred).

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Note: Candidates must be legally authorized to work in the US, and the university will not sponsor an applicant for a work visa for this position. Review of applicants will begin immediately and continue until the position is filled.

Advertised: Jan 31 2023 Eastern Standard Time
Applications close: Mar 20 2023 11:55 PM Eastern Daylight Time

Company

Rowan University

Since its founding in 1923, Rowan University has evolved from a teacher preparation college to a public research institution ranked among the top 100 in the nation by U.S. News & World Report. Today, Rowan University offers bachelor through doctoral degrees and professional certificates in person and online to 22,000 students through its main campus in Glassboro, N.J., its medical school campuses in Camden, Stratford, and Sewell, and on the campuses of partner community colleges. 

Rowan focuses on practical research at the intersection of engineering, medicine, science, and business while ensuring excellence in undergraduate education. The University has earned national recognition for innovation; commitme

Rowan University will become a new model for higher education by being inclusiveagile, and responsive, offering diverse scholarly and creative educational experiences, pathways, environments, and services to meet the needs of all students; maintaining agility by strategically delivering organizational capacity across the institution; and responding to emerging demands and opportunities regionally and nationally.nt to high-quality, affordable education; and the development of public-private partnerships. A Carnegie-classified R2 (high research activity) institution, Rowan is the nation’s third fastest-growing public research university, as reported by The Chronicle of Higher Education. 

As a leading employer in southern New Jersey with over 3,500 employees, Rowan offers comprehensive and competitive employment. 

A dynamic institution in the midst of unprecedented growth, Rowan offers faculty small classes, strong academic programs and ample research and leadership opportunities.

Get job alerts

Create a job alert and receive personalized job recommendations straight to your inbox.

Create alert