Associate Director Student Counseling - 1396

Established in 1887 as a school for the education of American Indians, The University of North Carolina at Pembroke serves a distinctly diverse student body and encourages inclusion and appreciation of the values of all people. Located in the heart of Pembroke, N.C., UNCP boasts an enrollment of 8,200 in 41 undergraduate and 18 graduate programs and offers a personalized learning environment where faculty and staff are dedicated to engaged scholarship, high academic standards, creative activity and public service. Spread over 281 acres, the campus offers a sense of community and belonging-–a place where faculty and staff feel supported, take pride in the university’s mission, and are devoted to excellence in teaching, learning and research, and to developing leaders who make a difference in their communities.

Administrative Oversight: Assists the director in providing administrative oversight for all counseling services and programs offered by the center. Assumes the director’s duties in director’s absence. Chiefly responsible for the coordination of the center’s clinical activities. In consultation with the staff, develops and implements policies and philosophy of clinical operations. Assists the director in the coordination, recruitment, training, supervision, development and evaluation of the professional and support staff members. Establishes treatment parameters for the center. Assists in the creation and submission of annual reports as required. Provides input into the administrative supervision of the center’s support staff (Administrative Support Associates). Other Administrative Duties: University Responsibilities – Participates in various Student Affairs committees as related to student development related topics. Provides consultation with other university offices for referrals and treatment of student clients. (Such consultations will focus on the management of student counseling related concerns, recommendations for student services programming and design.) Attends department, division and university meetings as required.

Provides leadership and supervision to assigned staff members.

Clinical duties: Chiefly responsible for the coordination of the center’s clinical activities and graduate training program. Coordinates the clinical services and related record keeping (including electronic databases) to ensure compliance with ethical and legal standards as well as to ensure responsiveness to the needs of the campus community. Monitors case assignment processes, troubleshoots clinical service delivery problems and handles suggestions regarding clinical services; provides primary consultation to clinical staff regarding policy interpretation and management of difficult cases. Coordinates the graduate training program, developing and implementing selection and training criteria. Provides supervision of graduate level counseling internship students. Coordinates supervision of all undergraduate and graduate students who will be performing duties within CAPS. Engages in clinical services to students, consultation with faculty/staff and making appropriate referrals. Will review, make recommendation to the director and oversee the implementation of data supported improvements to clinical services. Assists the director in leading the professional staff in setting goals, planning, conducting and evaluating the Counseling Center’s clinical responsibilities. Responsible for updating the clinical part of the policy manual and will consult the director on this matter. Conduct annual review of CAPS Policy and Procedures Manual and other required center procedures. Coordinates supervision for all professional credentialing and licensing. May provide supervision for clinical staff at director’s discretion. Assists in the supervision of administrative support staff related to adhering to clinical guidelines and policies to support the provision of efficient and effective services to students. Primary provider of clinical consultation to professional staff as needed, particularly related to crisis situations and difficult cases. Provides feedback to the director in the performance evaluation of individual professional staff members.

Crisis Management: Establishes policy for and acts as role model/mentor in crisis intervention. Assists in establishing or delegating staff to develop weekly emergency crisis hours. Participates in the on-call rotating schedule. Establishes policy that outlines the process for administrative consultation, making arrangements for hospitalization, arranging for next day interventions and appropriate follow-up for students in crisis. Assists in providing assessment of clients in acute crisis for voluntary and involuntary hospitalizations.

Other requirements: Maintain licensure through continuing education. Maintains membership in Association for the Coordination of Counseling Center Clinical Services, attending annual meeting and remaining active on their listserv to keep up to date on the trends in clinical services around the country.

Minimum Training and Experience Requirements:   

Master’s Degree in Counseling, Psychology or appropriate human service field, preferably from a CACREP or an APA accredited program.

Experience in the areas of responsibilities assigned to this position including clinical operations and supervision of staff and/or graduate interns and practicum students..

An understanding of student development and counseling theories. Ability to apply theory in practice in a university setting is necessary. Demonstrated ability to work effectively with students, staff and faculty, including active collaboration with senior administrators of the university and appropriate community and business personnel. Demonstrated capacity for clear, cogent communication.

To have credentials as a National Certified Counselor and as a NC Licensed Professional Counselor or NC Licensed Practicing Psychologist or equivalent credentials.

Management Preferences:  At least 5 years of experience in a college/university counseling center is preferred. Supervision licensure (or supervision license eligible) in the state of North Carolina.

Special Instructions to Applicants:  This position is subject to the successful completion of an employment background check. An employment background check includes a criminal background check, employment verification, reference checks, license verification (if applicable) and credit history check (if applicable). In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. New employees are paid only by direct deposit to the financial institution of their choice. Candidates claiming Veterans Preference must attach a copy of their DD-214 as a part of the online application process. 

UNC Pembroke is an Equal Opportunity Employer. The University prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibits discrimination against all individuals based on their age, race, color, genetic information, religion, sex, sexual orientation, gender identity or expression and national origin. UNC Pembroke is a VEVRAA Federal Contractor and seeks priority referrals of protected veterans for our openings.