Associate Director, CSL- Center for Intercultural Engagement

Northeastern University
Massachusetts, United States
Salary Not specified
Posted Date
Jan 31, 2023

View more

Position Type
Administrative, Student Affairs, Student Activities & Services
Employment Level
Employment Type
Full Time

Associate Director, CSL- Center for Intercultural Engagement

About the Opportunity


The Center for Intercultural Engagement (CIE) and Social Justice Resource Center (SJRC) at Northeastern University are justice-oriented and welcoming spaces on campus that work to build socially conscious communities across difference. We host engaging programs, affinity groups, and dialogues. We work to promote opportunities for intersectional identity development through a lens of social justice. The centers create space where students, faculty and staff can come together and engage across difference through a variety of programs and services such as skill-building workshops and identity-based events, among others. The university has called upon the CIE and SJRC to expand programming across Northeastern's global network in relation to its work that directly supports DEI initiatives and students with historically marginalized identities. Northeastern has also called for cultural competency and anti-racism training for all learners and has invested in activities for First-Gen students, all of which are signature programs the CIE and SJRC hold. The Associate Director of the CIE would take on the following responsibilities:

  • Bachelor's degree required; Master's degree preferred.
  • 4-6 years of experience supporting historically marginalized populations.
  • Knowledge of and an ability to educate or program around social justice topics, student activism, and diversity/inclusion is a must, as is a passion for working with learners at all ages and degree stages.
  • Experience with advising students, cross-cultural counseling and involvement with students passionate about social justice work. Must have knowledge of, and sensitivity to, the cultural experience of students with multiply marginalized, or intersectional, identities.
  • Knowledge and/or experience with program design and implementation; facilitation; curriculum development; instructional design and delivery; methods, principles or experience delivering training and/or speaking in front of audiences.
  • Strong ability to gather and analyze data and develop reports
  • Strong organizational and time management skills, and the ability to multi-task, take initiative, prioritize, and meet deadlines in a fast-paced environment.
  • Ability to demonstrate strong customer service skills
  • Experience training and advising colleagues and students on issues related to DEI and social justice. Former experience having completed DEI certifications, trainings or attendance at DEI conferences preferred.

  • Program Design, Implementation, and Facilitation/Training
  • Work in teams across the network to enhance existing signature programs, design and implement innovative new programs, engage lifelong learners, and support Program Managers in their development of leadership opportunities for students. Design curricula and facilitate trainings for student leaders and staff colleagues around leadership skills, cultural competency, anti-racism, intersectionality, coalition building, and transformative justice, etc. Create, develop, and administer evaluation and assessment of student leadership development and learning outcomes. Mange leadership and global engagement opportunities including but not limited to: the Leading Inclusion and Belonging with Resources and Education training series, First-Gen Graduation, First-Gen Week, and partnering with the Global Experience Office for Pre-Departure Orientations.
  • Liaison with admissions and university health and counseling; Collaborate with other cultural centers on student identity development and peer to peer education. Maintain campus partnerships with all colleges, the Institute for Racial Justice, School of Law, NU PLACE, OSOP, Foundation Year, the Burnes Center for Social Change, Residential Life, Office of Global Services, the Global Experience Office etc.
  • Supervision: Supervise the CIE Assistant Director including all programs, operations, and opportunities developed within the CIE and SJRC.
  • Lead, engage and motivate employees. Actively support a positive team culture.
  • Provide an effective process for performance management and development that provides measurable goals, clear expectations and solid direction to each team member.
  • Provide frequent feedback, recognition and coaching to ensure high performance, professional growth and development. Plan for and support employees in career and professional development opportunities aligned with organization's needs.
  • Address unsatisfactory employee performance including developing, delivering and monitoring performance improvement plans.
  • Facilitate the resolution of employee conflicts.
  • Lead and guide employee/team to develop new skills, knowledge and abilities that will enhance their work and development.
  • Plan, organize resources, assign and delegate activities and measure results to achieve organization's expectations.
  • Manage change by providing the needed structure and transparent environment. Coach employee/team through changes that impact their day to day work.
  • Assist employees in navigating business processes and resolving issues.
  • Administer and ensure compliance with university policies and procedures.
  • Review staffing needs including developing job descriptions and recruitment plans. Lead the selection and onboarding process.
  • Admin/Operations: Schedule and organize meetings/events, develop and maintain agendas, track and report on budgets, maintain and manage spaces, etc. Assist the Director in day-to-day operations of the center. Oversee and supervise the center's administrative functions and educational programs; | Provide supervision for work-study students and graduate assistants.
  • Other duties as assigned: Serve on university and division-wide committees as assigned by the Director.
  • Oversee the following events and operations:
    • Oversee daily operations of CIE
    • Manage DEI consultation and training requests
    • Facilitate DEI workshops for NU learners
    • Direct First-Gen Week and First-Gen Graduation, two signature programs of the CIE
    • Oversee CIE assessment processes
    • Marketing and website design lead
    • Contribute to various DEI-related committees on campus
    • Oversee external communications including newsletter and social media
    • Supervise and manage the CIE Assistant Director
    • Create and maintain global network partnerships
    • Participate in the steering committee for the Cultural Life Education team - a team of facilitators across the network offering DEI trainings
  • Provide evening and weekend support as needed or required. Represent the CIE and SJRC in the absence of the Director.

Position Type

Student Services

Additional Information

Northeastern University considers factors such as candidate work experience, education and skills when extending an offer.

Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation. Visit for more information.

Northeastern University is an equal opportunity employer, seeking to recruit and support a broadly diverse community of faculty and staff. Northeastern values and celebrates diversity in all its forms and strives to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion.

All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.

To learn more about Northeastern University's commitment and support of diversity and inclusion, please see

To apply, visit


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