Functional Business Analyst
- Employer
- Syracuse University
- Location
- New York, United States
- Salary
- Salary Not Specified
- Date posted
- Jan 27, 2023
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Posting Details
Posting Details
Job #
039378
Department Code
23635-2074
Department
Information Technology Services
Job Title
Functional Business Analyst
Location
Remote
Pay Range
Commensurate with Experience
Staff Level
S5
FLSA Status
Exempt
Hours
Standard University business hours
8:30am – 5:00pm (academic year)
8:00am – 4:30pm (summer)
Hours may vary based on operational needs.
Job Type
Full-time
Campus
Syracuse, NY
Unionized Position Code
Not Applicable
Job Description
Under the supervision of the Associate Director, the Admission Functional Business Analyst focuses on the management of the Admissions Information Systems including setup, maintenance, testing, troubleshooting and development of functional area specifications, interfaces and functionality. Work closely with developers and vendors to prepare annual data layout changes and assess and implement new functionality for admission systems. Create and manage test accounts.
Responsible for testing interfaces and ensuring accuracy of all data passed between systems. This may require use of specialized knowledge of data and file layouts. The role will work closely with the admission’s notification team on yearly letter setup and maintenance. They will also process security requests for the various Admission systems.
Qualifications
Bachelor’s Degree in information technology, business, management, or a related discipline and at least 3 years of relevant business experience are required.
Job Specific Qualifications
Handles system troubleshooting, system maintenance, and technical collaborations with colleagues in and outside of the Office of Admissions, including:
Assists with maintaining quality assurance and control, including inactivating unneeded prompts/fields/activities/interactions, and managing annual cycle preparation.
Prepare each year for data layout changes as well as added functionality to the Common Application Member Page. Create test accounts to exercise all options of the Common Application and Member Page to verify that the correct options are displayed. Maintain admission’s notifications yearly setup and maintenance.
Research and locate missing materials for both Common Application (PeopleSoft and Oracle) and Test Scores as requested by admissions.
Maintain training and documentation materials for electronic processes and provide training as needed.
Physical Requirements
Not Applicable
Tools/Equipment
Not Applicable
Application Instructions
In addition to completing an online application, please attach a resume and cover letter.
About Syracuse University
Syracuse University is a private, international research university with distinctive academics, diversely unique offerings and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and nearly 150 years of history, Syracuse University offers a quintessential college experience.
The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors and 100 minors offered through 13 schools and colleges; nearly 15,000 undergraduates and 5,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit www.syracuse.edu.
About the Syracuse area
Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.
EEO Statement
Syracuse University is an equal-opportunity, affirmative-action institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.
Commitment to Supporting and Hiring Veterans
Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University’s contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.
Commitment to a Diverse and Inclusive Campus Community
Syracuse University maintains an inclusive learning environment in which students, faculty, administrators, staff, curriculum, social activities, governance, and all other aspects of campus life reflect a diverse, multi-cultural, and international worldview. The University community recognizes and values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to understand, live among, appreciate, and work in an inherently diverse country and world made up of people with different ethnic and racial backgrounds, military backgrounds, religious beliefs, socio-economic status, cultural traditions, abilities, sexual orientations and gender identities. To do so, we commit ourselves to promoting a community that celebrates and models the principles of diversity and inclusivity.
Quick Link
https://www.sujobopps.com/postings/97737
Job Posting Date
01/27/2023
Application Deadline
Full Consideration By
Job Category
Staff
Message to Applicants
Posting Details
Job #
039378
Department Code
23635-2074
Department
Information Technology Services
Job Title
Functional Business Analyst
Location
Remote
Pay Range
Commensurate with Experience
Staff Level
S5
FLSA Status
Exempt
Hours
Standard University business hours
8:30am – 5:00pm (academic year)
8:00am – 4:30pm (summer)
Hours may vary based on operational needs.
Job Type
Full-time
Campus
Syracuse, NY
Unionized Position Code
Not Applicable
Job Description
Under the supervision of the Associate Director, the Admission Functional Business Analyst focuses on the management of the Admissions Information Systems including setup, maintenance, testing, troubleshooting and development of functional area specifications, interfaces and functionality. Work closely with developers and vendors to prepare annual data layout changes and assess and implement new functionality for admission systems. Create and manage test accounts.
Responsible for testing interfaces and ensuring accuracy of all data passed between systems. This may require use of specialized knowledge of data and file layouts. The role will work closely with the admission’s notification team on yearly letter setup and maintenance. They will also process security requests for the various Admission systems.
Qualifications
Bachelor’s Degree in information technology, business, management, or a related discipline and at least 3 years of relevant business experience are required.
Job Specific Qualifications
- Familiarity with Slate and Peoplesoft preferred.
- Ability to work as an integral member within a team environment.
- Strong communication skills along with excellent interpersonal skills and the ability to interact and partner with various levels of management and staff.
- Ability to manage multiple projects simultaneously.
- HTML and CSS programing, JavaScript, and Cold fusion knowledge is desired.
Handles system troubleshooting, system maintenance, and technical collaborations with colleagues in and outside of the Office of Admissions, including:
- Works with appropriate campus personnel to resolve issues with data and individual student records as needed.
- Serves as a liaison between the technical staff and end-user staff.
- Develops and maintains all security roles and permissions in the admission information systems.
- Requests and assigns security for staff and/or faculty.
- Works closely with CRM Administrator to coordinate systems.
- Acts as escalation point to communicate urgent and/or complex issues to Slate or ITS team and manages user expectations.
Assists with maintaining quality assurance and control, including inactivating unneeded prompts/fields/activities/interactions, and managing annual cycle preparation.
Prepare each year for data layout changes as well as added functionality to the Common Application Member Page. Create test accounts to exercise all options of the Common Application and Member Page to verify that the correct options are displayed. Maintain admission’s notifications yearly setup and maintenance.
Research and locate missing materials for both Common Application (PeopleSoft and Oracle) and Test Scores as requested by admissions.
Maintain training and documentation materials for electronic processes and provide training as needed.
Physical Requirements
Not Applicable
Tools/Equipment
Not Applicable
Application Instructions
In addition to completing an online application, please attach a resume and cover letter.
About Syracuse University
Syracuse University is a private, international research university with distinctive academics, diversely unique offerings and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and nearly 150 years of history, Syracuse University offers a quintessential college experience.
The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors and 100 minors offered through 13 schools and colleges; nearly 15,000 undergraduates and 5,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit www.syracuse.edu.
About the Syracuse area
Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.
EEO Statement
Syracuse University is an equal-opportunity, affirmative-action institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.
Commitment to Supporting and Hiring Veterans
Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University’s contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.
Commitment to a Diverse and Inclusive Campus Community
Syracuse University maintains an inclusive learning environment in which students, faculty, administrators, staff, curriculum, social activities, governance, and all other aspects of campus life reflect a diverse, multi-cultural, and international worldview. The University community recognizes and values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to understand, live among, appreciate, and work in an inherently diverse country and world made up of people with different ethnic and racial backgrounds, military backgrounds, religious beliefs, socio-economic status, cultural traditions, abilities, sexual orientations and gender identities. To do so, we commit ourselves to promoting a community that celebrates and models the principles of diversity and inclusivity.
Quick Link
https://www.sujobopps.com/postings/97737
Job Posting Date
01/27/2023
Application Deadline
Full Consideration By
Job Category
Staff
Message to Applicants
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