Veterans Services Specialist

Application Deadline
Interested candidates must apply by the deadline listed below by 8:00 p.m., Pacific Standard Time. 02/13/2023

Position Title: Veterans Services Specialist (Student Services) - Moreno Valley College

Department: Student Services (M)

Position Type: Support Staff (Classified / Confidential)

College/Campus: Moreno Valley

Physical location of the position: Moreno Valley

Employment Type: Full-Time

Position Length: 12-month

Salary Range: Grade N

Salary Amount: $6,375 - $7,761

Salary Type: Monthly

Is this position categorically (grant) funded? No

BASIC FUNCTION:
Under department supervisor, performs clerical and customer service tasks to serve veterans and their dependents with processing their VA Educational Benefits. Serves as the College Veterans Affairs specialist. Works with minimal direct supervision.

PROVIDES WORK OR LEAD DIRECTION TO:
Provides work direction to co-workers and hourly employees.

EDUCATION:
Any combination of education and experience equivalent to an associate degree.

EXPERIENCE:
Two years of clerical work or college business courses/training. One year of experience within a college admissions and records office.

KNOWLEDGE OF:
Computer software and modern office equipment; office methods; excellent customer service skills.

ABILITY TO:
Understand and follow oral and written directions; organize work area and design systems to support effective workflow; identify problem areas and take initiative to inform his/her supervisor; maintain effective working relationships with other staff, students, faculty, and the public.

LICENSES/CERTIFICATIONS:
n/a

COMMITMENT TO DIVERSITY:
Candidate must demonstrate clear evidence of sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability and ethnic backgrounds of community college students, staff, and the community.

CONTACTS:
Co-workers, other departmental staff, students, the general public, VA Vocational Rehabilitation Counselors, county and state VA representatives, State Approving Agency Education Specialist, and other school certifying officials.

WORKING CONDITIONS:
Normal office environment.

REPRESENTATIVE DUTIES:
1. Administers the College's veterans services following VA regulations, policies and procedures.
2. Provides specialized information and technical assistance to faculty, students, and other members of the public relating to VA Educational Benefits, College admissions, registration, student records, and referral to other college services.
3. Performs extensive data entry on an administrative computer system that involves multiple data screens.
4. Maintains current knowledge of computer systems (Datatel, VA ONCE, ASSIST) as it relates to processing VA Educational benefits.
5. Implements specific VA program policies and procedures; advises students regarding VA application procedures, program changes, enrollment certification, and status of payments.
6. Processes priority registration, issues bookstore vouchers, defers billing and prepares semester billing reports for veterans who are part of the VA Vocational Rehabilitation Program
7. Acts as liaison with the Veterans Administration, the SAA and the veterans.
8. Researches and submits documentation to the SAA and the Veterans Administration for annual approval for the college catalog and VA approved programs.
9. Collaborates with the Counseling Department and Evaluations office on Student Education Plans and incoming transcripts review.
10. Coordinates with other RCC campuses to provide VA services at other campuses.
11. Develops and maintains Veterans office procedure manual.
12. Monitors and audits VA students' files for VA compliance; applies independent judgment in the reconciliation of student records as required by VA regulations.
13. Coordinates efforts to offer and conduct orientations, veterans events, and outreach services for veterans.
14. Submits required reports by VA deadlines and reconciles reports from the Veterans Administration.
15. Trains, coordinates, and oversees work of the Student Services Technician to ensure accurate input and observance of various deadlines.
16. Hires, trains, and oversees the VA Work-Study staff; includes submitting timesheets.
17. Participates in District-provided in-service training and VA taskforce meetings and training programs.
18. Maintains a friendly, supportive atmosphere for students, staff, faculty, and the public.
19. Performs other duties, related to the position, as assigned.

CONDITIONS OF EMPLOYMENT:

SALARY: Salary grades consist of nine steps. A new employee is normally placed on Step 1 of the grade. Changes in step placement take place on the first day of the first month following the anniversary date of attaining permanent classified employee status until the maximum of the grade is reached.

HOLIDAYS: There are 13 holidays observed each year. A pro-rata reduction will be made for employees working less than full-time and less than twelve months.

VACATION: Employees are granted 12 days of vacation per year through the first five years of service to the District; 15 days after completion of five continuous years of service to the District; 20 days after completion of ten continuous years of service to the District; and 22 days after completion of 15 continuous years of service to the District. This computation is based on full-time, twelve-month employment. A pro-rata reduction will be made for employees working less than full-time and less than twelve months.

SICK LEAVE: One day of sick leave for each month of service is granted. This is based on full-time, twelve-month
employment. A pro-rata reduction will be made for employees working less than full-time and less than twelve
months. There is no limit to the number of days of sick leave which may be accrued.

FRINGE BENEFITS: The college provides a health and welfare benefit package for employees and legal qualifying dependents. Those employees working less than full-time and less than twelve months will receive a pro-rata share of the benefit package. The dollar value of the package is a subject of negotiation between the District and the Bargaining Unit. Employees working less than 20 hours per week are not eligible for this benefit package.

The work location and assignment within a job classification is determined by the District and may be subject to change.

All offers of employment will be contingent upon the availability of funds and approval by the Board of Trustees.

The Riverside Community College District is an equal opportunity employer and recognizes the need to provide reasonable accommodations to employees with disabilities. For more information, contact (951) 222-8039.

The Riverside Community College District complies with all federal and state rules and regulations and does not discriminate on the basis of ethnic group identification, national origin, religion, age, gender, gender identity, gender expression, race, color, ancestry, genetic information, sexual orientation, physical or mental disability, or any characteristic listed or defined in Section 11135 of the Government Code or any characteristic that is contained in the prohibition of hate crimes set forth in subdivision (1) of Section 422.6 of the California Penal Code, or any other status protected by law. This holds true for all District employment opportunities. Inquiries regarding compliance and/or grievance procedures may be directed to the District's Title IX Officer/Section 504/ADA Coordinator. Harassment of any employee/student with regard to ethnic group identification, national origin, religion, age, gender, gender identity, gender expression, race, color, ancestry, genetic information, sexual orientation, physical or mental disability, or any characteristic listed or defined in Section 11135 of the Government Code or any characteristic that is contained in the prohibition of hate crimes set forth in subdivision (1) of Section 422.6 of the California Penal Code, or any other status protected by law, is strictly prohibited. The Title IX Officer, Section 504/ADA Coordinator for the District is Ms. Georgina Villasenor, 3801 Market Street, Riverside, CA 92501. Telephone Number is: (951) 222-8039.

Work Hours/Work Days for Classified and Hourly Positions Only: Monday- Friday: 8:00am - 4:30pm

Required Applicant Documents:
Resume or Curriculum Vitae
Cover Letter

Optional Applicant Documents:
Associate or Equivalent Transcript
Bachelors or Equivalent Transcript
Masters or Equivalent Transcript

Anticipated start date: April 2023 or after

Application Deadline: 02-13-2023

IMPORTANT NOTES:

*It is anticipated that interviews will occur sometime during the 2nd or 3rd week of March 2023.

Please note: The selection process typically concludes within four to six weeks from the closing date. There are, however, exceptions to this general guideline. Status updates will be made throughout the process. Please refer to your account for any updates to the status of your application.

* An electronic, RCCD on-line application must be completed to be considered. All portions of the application must be entirely filled out with all information qualifying an applicant for the position. Listing "see resume" or a similar statement is not acceptable. Only information on the official RCCD application (not resumes) will be considered to determine whether an applicant meets the minimum requirements for the position for which he/she is applying.

* All supporting materials, required or optional, must also be in electronic formats and attached to the electronic, on-line application when applying. Supporting materials are only accepted as Adobe Acrobat (.pdf) or Microsoft Word files and must be less than 2 MB in size.

* An application will not be considered complete unless ALL REQUIRED DOCUMENTS are electronically attached to the application by the Application Deadline date. An incomplete file may subject the candidate to disqualification.

* Paper applications and supporting materials, including letters of recommendation, WILL NOT be accepted! All documents must be submitted electronically with the online application.

* Letters of reference, IF REQUIRED, must be NON-CONFIDENTIAL and submitted electronically when applying on-line.

* Interested candidates must apply by the deadline listed above by 8:00 p.m., Pacific Standard Time.

* The Riverside Community College District does not require testing at the initial application filing period. As you progress through the selection process, you may be required to perform a job-related test based on the needs of the work area for which you are being considered.

* The District will make reasonable accommodations for applicants with disabilities. Applicant should contact Human Resources and Employee Relations at (951) 222-8595 for assistance.

Application Types Accepted: Classified/Management/Confidential Application

To Apply: http://pa379.peopleadmin.com/applicants/Central?quickFind=60554

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