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Workforce Development Facilitator

San Diego State University
California, United States
Salary Not specified
Posted Date
Jan 27, 2023

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Workforce Development Facilitator

Req No: 2023-14984
Category: Community/Social Services
Type: Full-Time Contract
Salary: $6000-$6499/Mo.
Close Date:

This position is open until filled with the first review of applicants to take place after February 17, 2023.

Academy for Professional Excellence, a project of San Diego State University School of Social Work, was established in 1996 with the goal of revolutionizing the way people work to ensure the world is a healthier place. Our services incorporate principles of anti-racist, trauma-informed, and recovery oriented practices. Providing over 70,000 learning experiences to health and human service and justice system professionals annually, the Academy creates experiences with the mission to provide exceptional learning and development experiences for the transformation of individuals, organizations, and communities. The Academy continues to grow with new programs and a variety of workforce development solutions in Southern California and beyond.

A significant effort in the Academy's commitment to the ongoing work of creating an anti-racist, recovery-oriented, and trauma-informed workplace is the recruitment of individuals who represent the full diversity of our community. The Academy invests in people to create an innovative work environment that promotes well-being and a culture that builds on and fosters the strengths of its staff and their intersectional identities. When you join the Academy team you can expect to contribute to an inclusive and innovative environment where the sharing of ideas, perspectives, and experiences is welcomed and encouraged. In applying for a position at the Academy, we invite you to consider our Core Values and our commitment to Diversity, Equity, and Inclusion.

Child Welfare Development Services (CWDS) provides workforce development, organizational support, technical assistance and capacity building for the public child welfare staff of Southern California counties. These services include coaching, simulation, classroom training, eLearning and evaluation services. Workforce development services consist of development opportunities for new social workers, the existing workforce, supervisors, managers and executive level leadership as well as community partners and multi-disciplinary partners working closely with child welfare agencies.


Under the general direction of a Practice Coach Manager, the Workforce Development Facilitator is responsible to work independently, and in partnership with the CWDS team, in providing workforce development services to public child welfare staff to support transfer of learning. Services include, but are not limited to, in-person and virtual classroom deliveries, coaching, simulation facilitation, curriculum development (for in person and virtual training as well as eLearning) project management, and facilitation of learning collaboratives and convenings. This position helps to build capacity for best practice on state and county initiatives for CWDS. This position works closely with the Practice Coaches, County Consultants, Workforce Management and Development team and Operations team to meet regional and county-specific workforce development needs. This position works full time from a home office and requires travel to Academy offices in San Diego and Riverside and all southern region county offices.

This is a full time position. The following information is intended to be a representation of the work performed by incumbents in this position and is not all-inclusive. The omission of a specific duty or responsibility will not preclude it from the position if the work is similar, related or a logical extension of position responsibilities. Job descriptions may be changed or updated, at any time, based on the needs of the department.

Please note: some duties may include working with and/or exposure to sensitive/traumatic topics or material dealing with child abuse, elder abuse and/or issues and scenarios related to mental health, substance use, or racism.

This position will serve all Southern Region Counties (San Diego, Imperial, Riverside, San Bernardino, Orange, Ventura, and LA.)

  • Prepare and deliver up to 3 virtual or in person classes/trainings a week.
  • Ensure facilitation incorporates discussions on culturally responsive practice; integrating anti-racist, trauma-informed and recovery oriented practices; and the California Integrated Core Practice Model.
  • Update, revise, and adapt existing curricula (standardized and non-standardized) to fit the skill and knowledge of the learners, including facilitation guides and PowerPoint presentations.
  • Develop and design new curriculum that meets workforce development needs, and collaborate with subject matter experts as needed.
  • Facilitate coaching using the Academy’s coaching model to support child welfare best practices and the transfer of learning from the classroom to field work.
  • Work collaboratively with the coaching team (other coaches, coaching supervisors, coaching manager).
  • Maintain a current understanding of Federal and State initiatives, regional/county issues, child welfare, workforce development, coaching, and best practices.
  • Participate in planning for the integration of new Federal and State initiatives and regulations in anticipation of the impact on child welfare in the Southern region.
  • Collaborate with CWDS staff to assess county workforce development needs and contribute to developing annual workforce development plans.
  • Provide written and oral feedback on the process for planning, coordinating, and delivery of workforce development in all southern counties.
  • Provide onsite classroom coordination and planning on an as-needed basis.
  • Work closely with the County Consultant and the CWDS County Team to ensure there is an ongoing partnership, communication, and that the needs of counties and contracts are being met.
  • Support the Academy and CWDS vision and values by demonstrating your understanding in your everyday work product, interactions, and behaviors.
  • Participate and represent CWDS in statewide and regional groups that support workforce development.

  • Develop a strong understanding of implementation science and use it to support the implementation of workforce development, coaching, and best practices.
  • When available and budget allows, attend learning experiences and conferences for personal development and provide a report out of information gathered/learned upon your return.
  • Attend internal meetings and committees to support program and Academy-wide communication, culture and functioning.
  • Provide input and support for observing, reviewing, evaluating and developing CWDS facilitators as needed.
  • Lead, assist or participate in special projects and committees as needed, when appropriate and as designated/specified by the leadership team.

  • Perform other duties as assigned which are in the best interests of the Academy for Professional Excellence.
  • Ability to apply the key principles of adult learning theory
  • Ability to effectively manage multiple projects and priorities
  • Ability to apply independent judgment, discretion, and initiative to address problems and develop solutions
  • Ability to independently interpret a wide variety of complex policies and procedures integral to the program/project to which the position is assigned
  • Work in a team setting & relate well to others within the Academy environment;
  • Interact effectively with co-workers, partners, professionals and people in recovery
  • Ability to carry out assignments without detailed instructions
  • Ability to plan, coordinate and initiate actions necessary to implement group decision, strong leadership, organizational development, and administrative skills
  • Excellent interpersonal skills such as diplomacy, accurate listening/speaking skills; and the ability to work well with a wide variety of contacts; write well, including clear, concise correspondence
  • Ability to coordinate work projects, determine priorities, set deadlines and complete work accordingly; and draw logical conclusions and resulting program implications
  • Ability to define, develop and implement procedures
  • Competence with standard office software packages for correspondence and report preparation

  • Qualifications
    Minimum Qualifications
    • Equivalent to a bachelor’s degree in appropriate field related to the program/project
    • Additional experience may be substituted for the required education on a year for year basis.
    • Six (6) years of experience related to the program/project.
    • Three (3) years of experience providing coaching or training.
      (A masters' degree may be substituted for years of experience, up to two years)
    Preferred Qualifications
    • Experience in the practice and implementation of culturally responsive practice; integrating anti-racist, trauma-informed and recovery oriented practices; and the Integrated Core Practice Model.
    • Demonstrated knowledge and application of best practices in child welfare.
    • Demonstrated knowledge of workforce development in child welfare.
    • Experience developing child welfare practice curricula.
    • Experience in the practice and implementation of coaching.
    • Five years of experience planning and coordinating projects and deliverables.
    • Two years experience as a classroom facilitator and/or curriculum developer

    • A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with SDSU Research Foundation.
    • San Diego State University Research Foundation is an EEO/AA/Disability/Vets Employer.
    • The COVID-19 vaccine is required by the CSU for all SDSU Research Foundation employees as a condition of employment. Should you be offered a position, you will be required to provide proof of vaccination status. Individuals who obtain an approved medical or religious exemption on file will be required to complete regular COVID-19 testing.

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