523670 - Academic Support Coordinator (Student Services Professional II)

523670 - Academic Support Coordinator (Student Services Professional II)

Classificaiton: Student Services Professional II
Department: Veteran’s Resource Center
Sub-Division: Student Retention
Salary Range: Classification Range $4,610 - $6,556 per month(Hiring range depending on qualifications, not anticipated to exceed $4,610 - $4,800 per month)
Appointment Type: Temporary
Time Base: Full Time
Work Schedule: Monday - Friday, 8:00 AM - 5:00 PM; this is a temporary position to end on or before June 30, 2023 with a possibility of renewal on an annual basis if funds and/or program needs exist.

About CSUF:
Standing on 241 acres at the heart of Southern California, the university was founded in 1957 and has grown into a population of over 39,000 students. As Titans, we believe that diverse perspectives deepen our understanding. We are committed to giving students the support they need to graduate, while responding to California’s revolving work force needs. At California State University, Fullerton we strive for continual improvement of students, staff, faculty and administrators through orientations, training programs and professional development opportunities. As part of the Titan Community, you have access to many campus facilities and services including but not limited to the Grand Central Art Center in Santa Ana, Fullerton Arboretum, cultural events and performances in the Clayes Performing Arts Center, Cal State Fullerton Athletics sports events, Titan Recreation Center, and the Employee Wellness Program.


Job Summary:
It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive University that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from a variety of career disciplines that share in the University's mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish.

About the Position:

The Veterans Resource Center at Cal State Fullerton supports military-connected students academically, personally, and professionally. We continuously engage with our students to meet them wherever they are and to guide them along their path toward success. We believe that only through unity can we hope to meet the varied needs of our students, which is why our center is and will continue to be an inclusive space for all. We are seeking an exceptional individual to join our team as the Academic Support Coordinator (Student Services Professional II). The ideal candidate in this role should have a positive attitude and an active, energetic mind that is characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness.

Under the supervision of the Director of the Veterans Resource Center (VRC), the Advising Coordinator provides pathway guidance for military-connected students throughout their college experience, including pre-admission, benefit, academic, and career advisement. Assists with the application process, academic major selection and preparation, pre-enrollment procedures, and transcript evaluation, in addition to on and off-campus resource referrals and career guidance. Works closely with the VRC Director to develop and coordinate daily certification activities in the VAONCE reporting system. Handles all enrollment certification reporting to the Department of Veterans Affairs, the Cal Vet Fee Waiver Program, and Department of Defense Tuition Assistance. Coordinates and assists the VA representative with compliance audits and surveys. Provides training and oversight of student assistants. Creates and delivers workshops and presentations on veterans' educational benefits.

The Academic Support Coordinator also guides student-leads in the VRC's VetForward professional development campaign to establish the vision and strategy for the program. Assists students craft long term plans for reaching career objectives, including major exploration, experiential learning, and career preparation resources. Provides pre-graduation advisement to military-connected students on career transition. Guides students at all levels of class standing in determining their professional interests and abilities using a wide range of methods including aptitude assessments, interviews, and planning materials. Works with department staff to design, plan, publicize, and execute programming intended to aid in the development of both hard and soft professional skills, explore professional opportunities offered by community partners and works closely with Career Center staff to provide workshops on a variety of topics, including writing resumes and cover letters, successful interviewing, building professional networks, using career development resources, researching graduate programs and more. Provides training and oversight of student assistants working in these areas. Other duties as assigned.


Essential Qualifications:
Bachelor’s degree or the equivalent from an accredited four-year college or university in one of the behavioral sciences, public administration, business administration or a job-related field and two years of professional experience in one of the student services program areas or a related field. A master’s degree in a job-related field may be substituted for one year of the professional experience. Additional specialized and relevant experience may be substituted for the required education on a year-for-year basis.

General knowledge of the methods and problems of organizational management, research, and interview techniques. Ability to interpret and apply program rules and regulations, obtain factual and interpretative information through interviews, and advise students individually and in groups on complex student-related matters. Ability to reason logically and use initiative in planning work assignments and in implementing long-range program improvements. Ability to plan, develop, coordinate, supervise, and organize programs and activities. Ability to interact with a diverse student population, faculty, staff, and the public. Ability to analyze complex situations accurately and adopt effective courses of action. Ability to establish and maintain cooperative working relationships with a variety of individuals. Excellent verbal and written communication skills, as well as the ability to acquire knowledge of campus procedures, activities, and of the overall organization.

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.


Preferred Qualifications:
Knowledge of VA and CalVet Education Benefits/Programs. Basic skills with VA Once certification system. In-depth knowledge of military culture, the veteran experience, and the military family community. Experience working directly with military-connected students. Involvement with veteran professional development/career resources and programming.


Special Working Conditions:
Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator


Additional Information:
California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment within which students, staff, administrators and faculty thrive. Individuals interested in advancing the University’s strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose.

Multiple positions may be hired from this recruitment based on the strength of the applicant pool.

If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as Graduate Assistant, Teaching Associate, Instructional Student Assistant or a Student Assistant position.

Regular attendance is considered an essential job function.

Employee/applicant who submits an application for a position may be required to successfully complete job related performance test(s) as part of the selection process.

Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration.

California State University, Fullerton is not a sponsoring agency for staff or management positions (i.e. H1-B Visas).

CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://nam10.safelinks.protection.outlook.com/?url=https%3a%2f%2furldefense.com%2fv3%2f__https%3a%2f%2fcalstate.policystat.com%2fpolicy%2f9779821%2flatest%2f__%3b!!gf3vtazamgbm8a!kalyyvf_oyavake6kmvkgvvmlsxbfidlr7t8x7ibay_eudbcoyy3z4np_nysdrowj02z%24&dat" href="https://nam10.safelinks.protection.outlook.com/?url=https%3A%2F%2Furldefense.com%2Fv3%2F__https%3A%2F%2Fcalstate.policystat.com%2Fpolicy%2F9779821%2Flatest%2F__%3B!!GF3VTAzAMGBM8A!kALyyVf_OyaVakE6kMvkGVvMlSxbfiDLr7T8x7iBAy_eUdBCOyy3Z4nP_nYSdROwJ02z%24&data=04%7C01%7Csbouzos%40Fullerton.edu%7C441f064b120142b61a0808d9721df84a%7C82c0b871335f4b5c9ed0a4a23565a79b%7C0%7C0%7C637666295301064953%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=o9Vt0TcTOb7hwVEM3VW%2FSk%2BT1ricF2m0IO8z87KIeSw%3D&reserved=0" target="_blank" rel="noopener noreferrer">https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@fullerton.edu


Application Deadline: Feb 09, 2023 (9:00 PM)

Apply online at: https://careers.pageuppeople.com/873/fl/en-us/job/523670/523670-academic-support-coordinator-student-services-professional-ii



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