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Residence Life Student Care Coordinator

University of Nebraska at Omaha
Nebraska, United States
Salary Not Specified
Posted Date
Jan 27, 2023
Posting Details

Position Information

Job Title
Residence Life Student Care Coordinator

Student Services

Essential Functions

The Residence Life Student Care Coordinator ( SCC ) position is a full-time, that has primary responsibility for coordination and administration of student conduct adjudication and case management for students living in on-campus residence halls. The SCC is required to live on campus in a university-provided apartment. The SCC will be responsible for coordinating support resources for students experiencing academic- and non-academic concerns, regularly following up with faculty and staff, and documenting case management efforts.
The SCC is expected to implement a student development approach and in all aspects of the position be guided by the core values of respect, education, inclusion, care, and service.
The SCC will work with and collaborate with Housing and Residence Life, Conduct and Case Management team, and the Dean of Students Office for active case management. This position will be supervised by the Director of Conduct and Case Management in collaboration with the Associate Director for Housing and Residence Life.

Work Schedule
M-F, 9-5; Evenings and weekends as needed

Additional Duties

Case Management: The SCC, in coordination with other professional and para-professional student staff, is responsible for monitoring the physical, mental, academic, and emotional health of the residents in on-campus housing. They are tasked with intervening in all instances where residents may pose a threat to themselves or others in the community and for making the appropriate referrals to agencies, or individuals that specialize in assisting students experiencing physical, mental, academic, and/or emotional crises. The SCC will meet with students one on one, in pairs or small groups to address emerging issues, to investigate potential concerns or to mediate conflicts between roommates. The SCC will receive training and be certified for basic mediation skills. The SCC will receive training and be certified as a Health and Wellness Coach. The SCC will ensure appropriate follow-up and support occurs for all students in their area following reports or documentation of concerns.

Adjudicating and Managing Student Conduct Process: The SCC will serve as a conduct officer and adjudicate cases where residence hall students have violated the Student Code of Conduct or Housing & Residence Life policies. As a conduct officer, the SCC liaises with the Office of Conduct and Case Management to refer cases and input information into the Maxient incident reporting system, generate notifications and other conduct hearing-related paperwork and to ensure timely adjudication of policy violations hearings. In addition, the SCC is responsible for determining conditions, sanctions, and restrictions (based on the preponderance of the evidence reviewed during the conduct hearing) and for monitoring completion of sanctions and restrictions.

Crisis/Emergency/Duty Response: The SCC is responsible for serving in the on-call duty rotation, for assisting student paraprofessional staff members who are responding to students in crisis, facilities issues and or intervening in instances where the UNO Student Code of Conduct has been violated. As part of the on-call duty rotation, the SCC will assist with completing regular rounds of their assigned area with student staff, advise student staff on appropriate procedures, and directly liaise with University Officials and/or on-site emergency response personnel to direct both staff and residents during crisis situations. The SCC is responsible for notifying the appropriate parties within Housing & Residence Life when there are emergency issues associated with students or the residence hall facilities that require additional intervention or follow-up beyond what can be provided by the live-in residence life staff.

Administrative Proficiency: The SCC is responsible for the completion of all administrative tasks associated with daily management and administration for their assigned area. This includes ensuring prompt and thorough communication with students, colleagues, and administrative staff. The SCC will be responsible for maintaining records for student conduct cases as well as case management. The SCC will primarily utilize SmartSheet and Maxient to ensure all records are well-documented.

Additional Responsibilities: The SCC will support HRL and the Office of Conduct and Case Management by completing other duties as assigned. This will include assisting with staff selection and training, departmental programming, etc.

Required Qualifications

Bachelor’s Degree (earned or conferment expected by May 2023)

Familiarity with on-campus residential settings and student conduct adjudication; Proficiency in PC-based applications.

Preferred Qualifications

Master’s Degree in Student Affairs, Higher Education Administration, Counseling, Social Work, Education, or related field

Prior higher education experience in a residential life setting. Familiarity with Maxient, StarRez, and PeopleSoft.

Will consider an equivalent combination or education and experience.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Regularly sits; may stand, walk. See, hear, speak and use of hands.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Regularly works indoors. Noise level is low to moderate.

$38,000/year + on-campus apartment provided

Posting Detail Information

Posting Number

Open Date

Close Date

Open Until Filled

Special Instructions to Applicants

Initial screening for minimum qualifications will begin immediately. Detailed review of applications for candidacy will begin on or after 12/29/2022. To ensure full consideration, please apply by the review date.

The University of Nebraska does not discriminate based on race, color, ethnicity, national origin, sex, pregnancy, sexual orientation, gender identity, relation, disability, age, genetic information, veteran status, marital status and/or political affiliation in its programs, activities, or employment. UNO is an AA/ EEO / ADA institution. For
questions, accommodations, or assistance, please call/contact the ADA Coordinator at 402.554.2463. 

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * What is the highest level of education you have attained?
    • none
    • High School Diploma/GED
    • Associates Degree
    • Bachelors Degree
    • Master's Degree
    • Doctorate (PhD, MD,EdD, JD etc)
  2. * Are you proficient in PC-Based applications?
    • Yes
    • No
  3. * Do you have familiarity with on-campus residential settings and student conduct adjudication?
    • Yes
    • No
Documents Needed To Apply
Required Documents
  1. Resume
  2. Cover Letter
Optional Documents

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