Academic IT Technician I
- Employer
- Connecticut State Colleges and Universities
- Location
- Connecticut, United States
- Salary
- Salary Not Specified
- Date posted
- Jan 27, 2023
View more
- Position Type
- Administrative, Business & Administrative Affairs, Computer Services & Information Technology, Technology Administration/Other
- Employment Type
- Full Time
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Details:
Posted: January 26, 2023
Level: Community College Professional 14, 12-month, tenure track position.
Hours: Full-time, 35 hours per week
Closing Date: The committee will begin review of applications immediately. Applications must be submitted by 5:00pm (EST) on Monday, February 27, 2023.
Location:
Northwestern CT Community College
Park Pl, Winsted, CT 06098
**This position is not remote**
For more information, please click on the college to be directed to their website.
CT State Community College Mission:
Connecticut State Community College (CT State) provides access to academically rigorous and innovative education and training focused on student success. The College supports excellence in teaching and learning, makes data-informed decisions, promotes equity, advances positive change for the students, communities, and industries it serves, and awards associates degrees and certificates.
CT State Community College Vision:
CT State will be recognized for exceptional student success, educational leadership, and transformative collaboration with business and industry, government, educational, and key stakeholders while advancing diverse opportunities for Connecticut’s citizens and communities.
CT State Community College Equity Statement:
The CSCU system commits to bold and disruptive change by actively identifying, naming, and dismantling structural racism, systemic poverty, and other barriers; establishing equitable and anti-racist policies and practices; and empowering students, faculty, staff, and administrators to advance racial, social, and economic justice. Our core collective responsibility is to continuously assess practices and policies and transform the world we live in by eliminating inequities.
Anticipated Start Date:
April 2023
Position Summary:
The Academic IT Technician I performs computer hardware and software maintenance and repair at Connecticut State College, which relies on computerized services in support of its academic and administrative functions. Those computerized services include information technology assistance to academic computer labs, and to departments such as the Enrollment Management Services, Guided Pathways, and other Shared Services, such as Finance and Human Resources.
The position’s role is focused on providing technical assistance to the users of the various computer systems through diagnosing and repairing computer and software operating problems, but also may include some AV installation and modification as well as demonstrating proper campus technology and related classroom and administrative equipment operation.
Incumbents must possess proven ability to effectively work with a culturally, linguistically, and ethnically diverse faculty, staff, and student. They are expected to have excellent oral and written communication skills along with strong Information technology literacy skills such as Microsoft Office (Word, Excel, Outlook, Teams etc.)
Minimum Qualifications:
Associate’s degree preferably in computer technology area with one (1) to three (3) years of experience in computer system and software installation, repair, maintenance and operation; or a combination of education, training and experience which would lead to the competencies required for successful performance of the position’s essential duties.
Successful Candidate must have or must possess:
Applicants who do not meet the minimum qualifications as stated are encouraged to put in writing precisely how their background and experience have prepared them for the responsibilities of this position and by providing appropriate references. Exceptions to the degree requirements may be made for compelling reasons.
Preferred Qualifications:
Under the direction of the CT State Community College Regional Academic Technology Manager (RATM), the Academic IT Technician I is responsible for providing technically sound assistance in installation, maintenance and repair of computer, AV equipment, and installation and updating of software, as assigned, through effective performance in these essential duties:
This posting includes qualifications, experience and skills but is not limited to the full specifications stated in the job description.
Starting Salary:
Anticipated Salary; $51,531 approximate annual plus excellent State of CT medical insurance, retirement, and related fringe benefits.
We offer a comprehensive benefits package to help you stay well, protect yourself and your family, and plan for a secure future. Benefits include generous leave policies; several retirement plans ; and many choices for comprehensive health insurance . You also have access to many additional benefits to save for retirement, protect your family & more with supplemental benefits. Tuition reimbursement may apply if applicable.
Application Instructions:
To apply you must submit a cover letter and resume.
Incomplete applications or those submitted after the closing date will not be considered and links to other sources to view resumes are not acceptable.
Selection Procedure:
Following the closing date, application materials will be evaluated by a selection committee. Candidates selected for further consideration will be limited to those applicants who are best qualified based on the minimum and preferred qualifications and who have submitted all the required documents by the closing date and time listed on the job announcement. Candidates who have been selected and approved to Interview will be contacted, and finalists will be recommended for further consideration by the Hiring Manager for final selection and recommendation for employment. The selection process may also include practical exercises (i.e., teaching demonstration and/or other written, technical, manipulative, or simulation exercises) to evaluate candidates' qualifications.
Background Screening:
All employment, if offered, is contingent upon proof of citizenship or employability under the requirement of the Immigration and Control Act (IRCA) and the successful passing of a background check. CSCU is committed to providing a safe campus community. Background investigations include reference checks, a criminal history record check and, when appropriate, a financial (credit) report or driving history check.
Continuing Notice of Nondiscrimination
CSCC does not discriminate on the basis of race, color, religious creed, age, gender, gender identity or expression, national origin, marital status, ancestry, present or past history of mental disorder, learning disability or physical disability, veteran status, sexual orientation, genetic information or criminal record. The following persons have been designated to handle inquiries regarding the non-discrimination policies: Nicholas D'Agostino Director of Equal Employment Opportunity Ndagostino@commnet.edu
CSCC IS AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER, M/F
Posted: January 26, 2023
Level: Community College Professional 14, 12-month, tenure track position.
Hours: Full-time, 35 hours per week
Closing Date: The committee will begin review of applications immediately. Applications must be submitted by 5:00pm (EST) on Monday, February 27, 2023.
Location:
Northwestern CT Community College
Park Pl, Winsted, CT 06098
**This position is not remote**
For more information, please click on the college to be directed to their website.
CT State Community College Mission:
Connecticut State Community College (CT State) provides access to academically rigorous and innovative education and training focused on student success. The College supports excellence in teaching and learning, makes data-informed decisions, promotes equity, advances positive change for the students, communities, and industries it serves, and awards associates degrees and certificates.
CT State Community College Vision:
CT State will be recognized for exceptional student success, educational leadership, and transformative collaboration with business and industry, government, educational, and key stakeholders while advancing diverse opportunities for Connecticut’s citizens and communities.
CT State Community College Equity Statement:
The CSCU system commits to bold and disruptive change by actively identifying, naming, and dismantling structural racism, systemic poverty, and other barriers; establishing equitable and anti-racist policies and practices; and empowering students, faculty, staff, and administrators to advance racial, social, and economic justice. Our core collective responsibility is to continuously assess practices and policies and transform the world we live in by eliminating inequities.
Anticipated Start Date:
April 2023
Position Summary:
The Academic IT Technician I performs computer hardware and software maintenance and repair at Connecticut State College, which relies on computerized services in support of its academic and administrative functions. Those computerized services include information technology assistance to academic computer labs, and to departments such as the Enrollment Management Services, Guided Pathways, and other Shared Services, such as Finance and Human Resources.
The position’s role is focused on providing technical assistance to the users of the various computer systems through diagnosing and repairing computer and software operating problems, but also may include some AV installation and modification as well as demonstrating proper campus technology and related classroom and administrative equipment operation.
Incumbents must possess proven ability to effectively work with a culturally, linguistically, and ethnically diverse faculty, staff, and student. They are expected to have excellent oral and written communication skills along with strong Information technology literacy skills such as Microsoft Office (Word, Excel, Outlook, Teams etc.)
Minimum Qualifications:
Associate’s degree preferably in computer technology area with one (1) to three (3) years of experience in computer system and software installation, repair, maintenance and operation; or a combination of education, training and experience which would lead to the competencies required for successful performance of the position’s essential duties.
Successful Candidate must have or must possess:
- Computer hardware, software, related peripheral equipment, AV and media equipment, software applications and equipment assembly and installation;
- Experience working with one or more of the following technologies: Directory Services, Email/Messaging, Identity Management, and Remote Access
- Possesses working knowledge of network technologies such as DNS, DHCP and networking protocols such as TCP/IP, 802.1x, WiFi 4, 5, 6, etc.
- Possesses a comprehensive understanding of currently supported Windows, Mac OS, Linux and mobile operating systems- iOS and Android.
- Experience in a higher education Help Desk setting.
- Experience in a K-12 or college educational environment.
- Installing, operating, adapting, diagnosing and repairing malfunctions in computer equipment and software, including complex software systems.
- Interacting favorably with faculty, administrators, staff and students.
- Excellent customer service skills, including effective written and verbal communication, technical follow-through, personal organization, and prioritization.
- Knowledge of wireless internet and network connectivity needed.
- Technically fluent in desktop operating systems- macOS, Windows, Linux, and mobile device platforms (iOS/Android).
- Technically fluent in Microsoft Office products- 2016- 2019 and O365 and Adobe products.
Applicants who do not meet the minimum qualifications as stated are encouraged to put in writing precisely how their background and experience have prepared them for the responsibilities of this position and by providing appropriate references. Exceptions to the degree requirements may be made for compelling reasons.
Preferred Qualifications:
- Advanced degree in computer technology area.
- CompTIA A+, Microsoft, Apple, or other industry standard technical certifications.
Under the direction of the CT State Community College Regional Academic Technology Manager (RATM), the Academic IT Technician I is responsible for providing technically sound assistance in installation, maintenance and repair of computer, AV equipment, and installation and updating of software, as assigned, through effective performance in these essential duties:
- Functioning of the College’s computer systems.
- Installation and configuration of computers, software and peripherals.
- Installation and configuration of audio visual and computerized media systems.
- Timely response and documented resolution to Help Desk service tickets.
- Documentation of unique and innovative solutions to the central knowledge base.
This posting includes qualifications, experience and skills but is not limited to the full specifications stated in the job description.
Starting Salary:
Anticipated Salary; $51,531 approximate annual plus excellent State of CT medical insurance, retirement, and related fringe benefits.
We offer a comprehensive benefits package to help you stay well, protect yourself and your family, and plan for a secure future. Benefits include generous leave policies; several retirement plans ; and many choices for comprehensive health insurance . You also have access to many additional benefits to save for retirement, protect your family & more with supplemental benefits. Tuition reimbursement may apply if applicable.
Application Instructions:
To apply you must submit a cover letter and resume.
Incomplete applications or those submitted after the closing date will not be considered and links to other sources to view resumes are not acceptable.
Selection Procedure:
Following the closing date, application materials will be evaluated by a selection committee. Candidates selected for further consideration will be limited to those applicants who are best qualified based on the minimum and preferred qualifications and who have submitted all the required documents by the closing date and time listed on the job announcement. Candidates who have been selected and approved to Interview will be contacted, and finalists will be recommended for further consideration by the Hiring Manager for final selection and recommendation for employment. The selection process may also include practical exercises (i.e., teaching demonstration and/or other written, technical, manipulative, or simulation exercises) to evaluate candidates' qualifications.
Background Screening:
All employment, if offered, is contingent upon proof of citizenship or employability under the requirement of the Immigration and Control Act (IRCA) and the successful passing of a background check. CSCU is committed to providing a safe campus community. Background investigations include reference checks, a criminal history record check and, when appropriate, a financial (credit) report or driving history check.
Continuing Notice of Nondiscrimination
CSCC does not discriminate on the basis of race, color, religious creed, age, gender, gender identity or expression, national origin, marital status, ancestry, present or past history of mental disorder, learning disability or physical disability, veteran status, sexual orientation, genetic information or criminal record. The following persons have been designated to handle inquiries regarding the non-discrimination policies: Nicholas D'Agostino Director of Equal Employment Opportunity Ndagostino@commnet.edu
CSCC IS AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER, M/F
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