Course Support Specialist

Johns Hopkins University Whiting School of Engineering's Center for Learning Design and Technology (CLDT) is seeking a Course Support Specialist to support the school in the development of online and technology-facilitated courses. The candidate will work independently and as part of an interdisciplinary team to plan, design, develop, and revise online courses.

Specific Duties & Responsibilities

• Facilitate the concurrent design and development of multiple online course developments.
• Adherence to CLDTs online course quality standards.
• Assist CLDT with compliance with established accessibility (ADA/508/UDL) standards as well as university/division standards.
• Serve as a member of a course development team, which may include instructional designers, subject-matter experts, faculty, instructional technologists, multimedia specialists, etc.
• Maintain a collaborative relationship and open communication with other members of the CLDT.
• Initiate and supervise the online course builds within the learning management system (Canvas).
• Support faculty development and other special projects.
• Manage project timelines and coordinate with Instructional Designers and partners to meet project deliverables.

Special Knowledge, Skills, & Abilities

• Knowledge (awareness/appreciation) of current and emerging instructional technologies and demonstrated experience in integrating these in online instruction using best practices.
• Experience working directly with faculty members and/or subject matter experts.
• Ability to utilize strong oral, written, and interpersonal skills when interacting with faculty members and colleagues internal and external to the organization.
• Ability to exercise independent judgment and solve problems in creative and productive ways.
• Demonstrated experience in working with streaming audio and video, compression methods, file types and formats, and related software and platforms (e.g., Camtasia, Kaltura, etc.).
• Proven ability to continually adapt and learn new procedures, systems and software applications.
  

• Ability to communicate and collaborate using a variety of synchronous meeting tools (e.g., Zoom, Microsoft Teams, etc.).
  

• Demonstrated experience with learning management systems, Microsoft Office Suite and Adobe Creative Suite.
  

• Demonstrated use of Quality Matters rubric or similar course design quality standards.

Minimum Qualifications

• Bachelor's Degree in Instructional Design, Instructional Technology, Education, or related field.
• One year's progressively responsible related experience.
• Additional education may substitute for required experience and additional related experience may substitute for required education, to the extent permitted by the JHU equivalency formula.

Preferred Qualifications

• Minimum of one year professional experience in an academic environment, designing and developing distance or online instruction.
• Experience developing instruction for science, technology, engineering, or math disciplines.
• Experience working with both Mac and Windows platforms.

Classified Title: Course Support Specialist
Role/Level/Range: ACRO37.5/03/CF
Starting Salary Range: $22.10-$30.40-$38.70 HRLY (Commensurate with experience)
Employee group: Full Time
Schedule: Mon.-Fri. / 9:00 AM - 5:00 PM
Exempt Status: Non-Exempt
Location: Remote
Department name: ​​​​​​​Center for Learning Design & Technology
Personnel area: Whiting School of Engineering

Total Rewards
The referenced salary range is based on Johns Hopkins University’s good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://hr.jhu.edu/benefits-worklife/

Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines:

JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.

**Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.

The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate’s conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.

The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion.

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

EEO is the Law
Learn more:
https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

Accommodation Information

If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit accessibility.jhu.edu.

Johns Hopkins has mandated COVID-19 and influenza vaccines, as applicable. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. For additional information, applicants for SOM positions should visit https://www.hopkinsmedicine.org/coronavirus/covid-19-vaccine/ and all other JHU applicants should visit https://covidinfo.jhu.edu/health-safety/covid-vaccination-information/.

The following additional provisions may apply, depending on campus. Your recruiter will advise accordingly.

The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

Note: Job Postings are updated daily and remain online until filled.

The successful candidate(s) for this position will be subject to a pre-employment background check.

If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711.

The following additional provisions may apply depending on which campus you will work. Your recruiter will advise accordingly.

During the Influenza ("the flu") season, as a condition of employment, The Johns Hopkins Institutions require all employees who provide ongoing services to patients or work in patient care or clinical care areas to have an annual influenza vaccination or possess an approved medical or religious exception. Failure to meet this requirement may result in termination of employment.

The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

Equal Opportunity Employer
Note: Job Postings are updated daily and remain online until filled.

EEO is the Law
Learn more:
https://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf
Important legal information
http://hrnt.jhu.edu/legal.cfm