Alumni Engagement Coordinator

Position Details

Position Information

Posting date

01/26/2023

Closing date

Open Until Filled

Yes

Position Number

0068601

Position Title

Alumni Engagement Coordinator

Department this Position Reports to

Volunteer Engagement

Hiring Range Minimum

$23.91/hr.

Hiring Range Maximum

$25.25/hr.

SEIU Level

Not an SEIU Position

FLSA Status

Non-Exempt

Employment Category

Regular Full Time

Scheduled Months per Year

12

Scheduled Hours per Week

40

Schedule

Location of Position

Hanover, NH 03755
Blunt Alumni Center

Remote Work Eligibility?

Hybrid

Is this a term position?

No

If yes, length of term in months.

Is this a grant funded position?

No

Position Purpose

In support of Dartmouth’s Alumni Relations mission, the Alumni Engagement Coordinator provides administrative, programmatic, and customer-focused support to volunteer engagement efforts including but not limited to support of the Alumni Council, data management around annual report process and regular data entry, coding, and list-pulling; financial management and coordination with alumni organization treasurers; budget financial reconciliation and expense reports, responding to and triaging inquiries, and providing staff and volunteer support to ensure the smooth operation of the department.

Description

Required Qualifications - Education and Yrs Exp

Associates or equivalent combination of education and experience

Required Qualifications - Skills, Knowledge and Abilities

* Three years of office experience with high degree of autonomy in a complex setting
* High level of initiative and attention to detail, with ability to maintain flexibility in a changing, fast-paced work environment and to work both independently and as part of a team
* Excellent communication and interpersonal skills; excellent customer service orientation
* Good judgment and ability to interact with a diverse group of people internal and external to Dartmouth
* Strong organizational skills, including ability to prioritize projects and work independently
* Discretion and confidentiality with donor-related and personal manners
* Ability to work occasional events outside of regular business hours

Preferred Qualifications

* Skill in the use of Microsoft Office, Sharepoint, QuickBase, iModules, and relational databases
* Experience working with volunteers or in a customer service environment

Department Contact for Recruitment Inquiries

Cindy Hodgdon Welch

Department Contact Phone Number

603-646-3925

Department Contact for Cover Letter and Title

Cindy Hodgdon Welch, Associate Director of Advancement Business Operations

Department Contact's Phone Number

603-646-3925

Equal Opportunity Employer

Dartmouth College is an equal opportunity/affirmative action employer with a strong commitment to diversity and inclusion. We prohibit discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, marital status, or any other legally protected status. Applications by members of all underrepresented groups are encouraged.

Background Check

Employment in this position is contingent upon consent to and successful completion of a pre-employment background check, which may include a criminal background check, reference checks, verification of work history, and verification of any required academic credentials, licenses, and/or certifications, with results acceptable to Dartmouth College. A criminal conviction will not automatically disqualify an applicant from employment. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

Is driving a vehicle (e.g. Dartmouth vehicle or off road vehicle, rental car, personal car) an essential function of this job?

Not an essential function

Special Instructions to Applicants

All Dartmouth College employees, whether working on-site or remotely, are required to be up to date with vaccination against COVID -19 (or to have received an approved exemption from vaccination through the Office of Institutional Diversity and Equity). Please visit https://dartgo.org/vaxpolicy for details. Compliance with this requirement is a condition of employment. Failure to meet this condition of employment within the first 30 days may result in Dartmouth in its sole discretion ending employment.

Dartmouth College has a Tobacco-Free Policy. Smoking and the use of tobacco-based products (including smokeless tobacco) are prohibited in all facilities, grounds, vehicles or other areas owned, operated or occupied by Dartmouth College with no exceptions. For details, please see our policy. https://policies.dartmouth.edu/policy/tobacco-free-policy


Additional Instructions

Quick Link

https://searchjobs.dartmouth.edu/postings/67044

Key Accountabilities

Description

Manages operations for Alumni Council leadership and honorary degrees committees, including facilitating confidential process for the nomination of alumni trustees and monitoring and synthesizing alumni sentiment to report to high-level College audiences. Partners closely with trusted volunteer leaders across the alumni body on visible projects and communications.

Percentage Of Time

40

Description

Facilitates operational support for staff and volunteers through the Volunteer Engagement team including working with volunteer organizations around communications, programming, data, governance, and other best practices. Works with the team to meet strategic priorities and support alumni engagement activity. Coordinates responses for volunteers and alumni. Regularly interacts with volunteers and alumni.

Percentage Of Time

20

Description

Responsible for the annual report process for alumni organizations and the related data management. Codes and updates volunteer data and pulls alumni lists and other necessary reports. Works with Advancement and campus partners to manage alumni data. Provides reporting for volunteer metrics and analysis to department leaders and others as needed. Supports the mailing of financial-related mailings for the Volunteer Engagement team.

Percentage Of Time

20

Description

Interacts with a wide range of internal and external constituents and staff members. Handles confidential information, exercises discretion concerning its disposition. Interprets, applies, and explains department and College policies and procedures to internal and external constituents and serves as an initial point of contact for Alumni Relations visitors. Independently provides customer service support for callers and visitors, directing to individuals or teams as necessary. Manages student workers as required.

Percentage Of Time

10

Description

Provides scheduling and administrative support for the organizations team and projects and other administrative support across the unit as needed.

Percentage Of Time

10

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Demonstrates a commitment to diversity, inclusion, and cultural awareness through actions, interactions, and communications with others.

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Performs other duties as assigned.
Supplemental Questions

Required fields are indicated with an asterisk (*).

1. * How did you hear about this employment opportunity?
   • Talent Acquisition Consultant
   • AbilityJOBS
   • American Library Association
   • CareerBuilder
   • Chronicle of Higher Education
   • Chronicle of Philanthropy
   • Dartmouth College Employment Website
   • Glassdoor
   • Internal Employee Referral (Please specify full name below)
   • HERC
   • Higher Ed Jobs
   • Indeed
   • Inside Higher Ed Jobs
   • LinkedIn
   • National Black MBA Association
   • Recruit Military
   • Prospanica
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   • Handshake
   • Other (Please specify below)
2. If you answered, 'Internal Employee Referral' or 'Other' to the above question, please specify here:
   
   (Open Ended Question)
   
   

Documents Needed to Apply
Required Documents

1. Resume
2. Cover Letter

Optional Documents

1. Additional Document #1