Learning Support Specialist

Requisition ID: req4979

Job Title: Learning Support Specialist

Department: Retention Support Services

Location: Columbus Campus

Employment Type: Staff

Employment Status: Board Approved

Bargaining Unit: Non-Bargaining Unit

FLSA Status: Non-Exempt

Compensation Type: Hourly

Compensation Range: 16.50 - 16.50

Schedule: To be arranged during Tutoring Center operating hours: Monday 8:30 am – 5:00 PM; Tuesday and Wednesday 8:30 AM – 8:00 PM, Thursday 8:30 AM – 6:00 PM, Friday 8:30 AM – 12:30 PM, Saturday 9:00 AM – 12:00 PM

Additional Information: This is a pooled position; available positions in specific subject areas vary from semester to semester. Applicants from all areas of expertise are encouraged to apply. ** Please list the subject areas in which you are interested in tutoring.

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Job Description:

POSITION SUMMARY
The Learning Support Specialist (LSS) performs the duties of a professional tutor. The LSS will provide tutoring services in-person and is expected to work with students, either one-on-one or in small groups, to help them attain a deeper and more substantial command of the assigned subject matter. The LSS must be able to work with multiple students and with other tutors in a shared tutoring space. The LSS will communicate with the department regarding individual student progress and needs. This position is responsible for generating reports from tutoring software and sending them to their supervisor. The LSS must have a strong command of the subject matter and be able to communicate it effectively to students using various methods and teaching tools.

ESSENTIAL FUNCTIONS OF THE JOB

Tutoring
Supplements students’ understanding and command of the course material for which the students are seeking assistance outside of class. Tutors will only provide tutoring services for introductory courses in the discipline area of their expertise. Helps students to develop and apply appropriate learning and study skills. Meets with students at appointed times.

Administrative/Clerical Functions
Maintains documentation of all tutoring sessions. Generates department reports for tutoring and maintains documentation of department tutoring interactions. Provides course instructor(s) with communication/information that can be used to facilitate student learning of course content. Proficiently uses and implements the College’s tutoring software.

Business Process Management
Actively participates in delivering a college-wide strategy that supports the College's strategic goals. Stays up-to-date on current accreditation requirements and state and federal compliance issues related to testing and accommodated testing, serving as a resource to students, staff, and faculty. Provides consultative services to academic departments, non-academic departments, College workforce initiatives, and external community partners on testing and assessment services, tools, and products to support their respective professional, organizational, and academic needs. Evaluates and assess the effectiveness of services.

Diversity, Equity, & Inclusion
Fosters and maintains a safe environment of respect and inclusion for faculty, staff, students, and community members.

Continuous Learning
Maintains a thorough knowledge of the course material, as well as multiple instructional methodologies, to accommodate various student learning styles. Attends tutor training sessions.

OTHER DUTIES & RESPONSIBILITIES
Holds special study sessions upon the request of instructors, students, Departmental Tutoring Coordinator, or Department Chair.

CORE COMPETENCIES
Professionalism, Managing Work, Continuous Improvement, Customer/Student/Employee Focus, and Collaboration

KNOWLEDGE, SKILLS, AND ABILITIES

Knowledge of: Planning and scheduling; computers, software, including cloud applications, including Microsoft Office applications (Work, Excel, Outlook, PowerPoint); subject matter; learning techniques; college curriculum; expectations of students.

Skill in: Verbal and written communication; maintaining good public relations; customer service; conflict resolution; general typing; application of job software programs; time management and organization; communicating with a diverse student body.

Ability to: Maintain confidential and sensitive information; engage a variety of tutoring strategies with appropriate sensitivity to students’ learning styles; work with students from diverse social and academic backgrounds and who have special learning needs; become proficient at and implement tutoring software utilized in the department; take appropriate initiative and accept responsibility within the job parameters.

PHYSICAL REQUIREMENTS
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions described in this position description. While performing the duties of this job, the employee regularly exhibits digital dexterity when entering data into a computer. The employee regularly stands, walks, and sits for extended periods of time. Employee converses verbally with others in person and online. The employee occasionally reaches with hands or arms, climbs, balances, stoops, kneels, crouches, or crawls. The employee frequently uses their hands or fingers to touch. Vision demands include close, relatively detailed vision and distance vision. The employee occasionally lifts or exerts a force of up to 25 pounds when moving materials.

MINIMUM QUALIFICATIONS
A related Certificate or Associate degree in the field of the applicant’s tutoring expertise is required. In addition, you must have six (6) months of teaching, tutoring, or supplemental instruction experience.

**Please include a cover letter and resume with your application submittal.

State Motor Vehicle Operator's License or demonstrable ability to gain access to work site(s).

*An appropriate combination of education, training, coursework, and experience may qualify a candidate.