Application Infrastructure Engineer

Application Infrastructure Engineer

Job no: 531106

Work type: Classified Staff

Location: Eugene, OR

Categories: Information Technology, Computer and Information Science

Department: Information Services
Classification: Analyst Programmer 2
Appointment Type and Duration: Regular, Ongoing
Salary: $57,108 - $105,984 per year
FTE: 1.0

(Hybrid-eligible)

Review of Applications Begins

February 17, 2023; position open until filled

Special Instructions to Applicants

In addition to your application, please include:
1) A current resume
2) A cover letter that clearly articulates how your skills and experience make you an ideal candidate for this position. Please elaborate on how you meet minimum qualifications and provide details on any preferred qualifications that you meet.

Department Summary

Information Services (IS) is the central information technology unit at the University of Oregon and provides wide ranging services to campus. Information Services consists of four major functional areas: Customer Experience, which serves as the key contact point for interactions with campus clients and customers; Enterprise Solutions, which design, develops, maintains and supports university solutions, data integration services, identity management, and business intelligence/data analytics; Information Security, which helps protect virtual or physical information; and Technology Infrastructure, which provides administration and support for the software, hardware, and services needed to support the campus IT environment. Information Services also includes the Advanced Network Technology Center. IS works closely with the Network for Education and Research in Oregon.

Established in 1876, the University of Oregon offers a breadth and depth of curricula with more than 270 academic programs and provides the opportunity to work at a respected research university with a strong holistic, liberal arts foundation. The UO also has a history of political and social involvement that embraces diverse beliefs, cultures, and values, and it is committed to environmental responsibility.

Eugene is the home of the University of Oregon. Located in the lush Willamette Valley, Eugene is well-known for outdoor pursuits like running, cycling, rafting, and fishing, as well as arts, music, crafts, brewing, wine-making, and community-supported agriculture. With branches in Portland and on the Oregon coast, the UO is deeply connected to Oregon's natural and cultural treasures.

Position Summary

The purpose of this position is to implement and support enterprise software systems. This requires the use of broad and comprehensive knowledge in the technologies required to support these systems while also developing and leveraging best practices. The following are areas required for support of these systems:

• Participation in selecting/procuring software solutions.
  
• Implementation of software system solutions.
  
• Performing, scheduling, and managing maintenance and upgrades.
  
• Performing system management operations including, but not limited to, configuration, tuning, solution resource management, etc...
  
  The scope of this position covers the broad range of technical expertise required to develop, administer, and maintain University Enterprise application systems including:
  
• Participate or lead the planning, coordination and implementation of upgrades, maintenance, migrations, and integrations involving new and existing systems.
  
• Implement systems automation strategies.
  
• Systems and application monitoring and troubleshooting.
  
• Systems performance and security analysis.
  
  This position is responsible for the following duties:
  
• Assisting in the design of systems and planning strategies to support integrations.
  
• Developing maintenance plans for large application systems.
  
• Participating in team efforts in projects involving enterprise system application installations, upgrades, maintenance, and migrations for specialty areas.
  
• May design and code software applications and scripts to support systems integration, configuration, and management.
  
  This position may have on-call responsibilities and participate in on-call after-hours support.
  
  Minimum Requirements
  
  This classification requires a basic foundation of knowledge and skills in systems analysis and related programming support functions generally obtained by a bachelor's degree in computer science, or an equivalent amount of training and applied experience.
  
  Professional Competencies
  
  Systems Analysis/Development and Applications Infrastructure Administration
  
• Knowledge of campus-defined systems, applications, and standards
  
• Ability to troubleshoot and identify software/system problems
  
• General knowledge of network connectivity, integration, configuration, and protocols
  
• Knowledge of software system integration concepts
  
• Knowledge of client/server model, database, and web-based technologies
  
• Ability to communicate effectively
  
• Ability to apply consultative skills to assess user needs and communicate technology systems and solutions
  
• Ability to perform systems and applications needs analysis, prepare requests for proposals, and conduct feasibility studies
  
• Ability to research and evaluate the functionality of vendor software to meet user needs, assess vendor proposals, and serve as a technical/vendor liaison
  
• Ability to define and set up an effective testing environment and plan
  
• Consult with users to identify and document software/system purpose, workflow issues, output needs and to determine overall functional and technical system requirements and specifications
  
• Develop alternative solutions and conduct feasibility studies
  
• Evaluate the procurement of third-party software and troubleshoot new software installations
  
• Software development experience using SQL, HTML, Java, BASH, Groovy or similar programming languages
  
  Systems Development
  
• Develop specifications and requirements for the optimal integration and implementation of systems and equipment
  
• Evaluate specifications and requirements against available systems
  
• Participate in the design of fully integrated systems, which may include applications, databases, networks, and related systems
  
• Ensure system integrity and efficiency
  
  Preferred Qualifications
  
  
• Experience using relational database systems, including configuring database connectivity with ODBC technology
  
• Experience with application server platforms and application deployment methods
  
• Experience with infrastructure management, configuration, delivery, and monitoring
  
• Experience with version control management software and techniques
  
• An understanding of the security issues involved in maintaining and safeguarding institutional data
  
• Working experience with the .NET application framework
  
• Experience with administering Windows Servers and Components
  
• Working knowledge and experience configuring SSO with Active Directory
  
• Working experience with PowerShell (or similar) scripting language
  
  FLSA Exempt: Yes
  
  All offers of employment are contingent upon successful completion of a background inquiry.
  
  This is a classified position represented by the SEIU Local 503, Oregon Public Employees Union.
  
  University of Oregon students and employees are required to be vaccinated against COVID-19. For additional information see: https://hr.uoregon.edu/uo-covid-19-vaccination-requirement-employee-process.
  
  The University of Oregon is proud to offer a robust benefits package to eligible employees, including health insurance, retirement plans, and paid time off. For more information about benefits, visit http://hr.uoregon.edu/careers/about-benefits.
  
  The University of Oregon is an equal opportunity, affirmative action institution committed to cultural diversity and compliance with the ADA. The University encourages all qualified individuals to apply, and does not discriminate on the basis of any protected status, including veteran and disability status. The University is committed to providing reasonable accommodations to applicants and employees with disabilities. To request an accommodation in connection with the application process, please contact us at uocareers@uoregon.edu or 541-346-5112.
  
  UO prohibits discrimination on the basis of race, color, sex, national or ethnic origin, age, religion, marital status, disability, veteran status, sexual orientation, gender identity, and gender expression in all programs, activities and employment practices as required by Title IX, other applicable laws, and policies. Retaliation is prohibited by UO policy. Questions may be referred to the Title IX Coordinator, Office of Civil Rights Compliance, or to the Office for Civil Rights. Contact information, related policies, and complaint procedures are listed on the statement of non-discrimination.
  
  In compliance with federal law, the University of Oregon prepares an annual report on campus security and fire safety programs and services. The Annual Campus Security and Fire Safety Report is available online at https://clery.uoregon.edu/annual-campus-security-and-fire-safety-report.
  
  
  
  To apply, visit https://careers.uoregon.edu/en-us/job/531106/application-infrastructure-engineer
  
  
  
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