Academic Advisor and Program Manager

Academic Advisor and Program Manager

About the Opportunity

Job Description:

The College of Engineering (COE) is seeking an Academic Advisor and Program Manager to join its expanding Student Services team at our Vancouver campus. The position combines administrative and academic support for students, with collaborative support for departments and program directors on academic processes and University initiatives. Our student population is diverse and rapidly growing.

The Academic Advisor provides support for graduate students in the areas of orientation, course registration, academic monitoring, documentation of curriculum exceptions, and graduation clearance in their assigned Certificate and Master of Science programs. The Academic Advisor serves as a contact for the high percentage of international graduate students in the program(s) they support. While not responsible for visa compliance, the Academic Advisor partners with the Office of Global Services (OGS) to assist students in meeting compliance requirements.

The Academic Advisor provides academic and administrative advice to current graduate students on all aspects of the GSE and the University, and also supports the customer service function of the GSE with regard to inquiries (emails, phone calls, or drop-in- visits) from matriculated and prospective students. They perform tasks/projects as assigned to support the Student Services function of the Graduate School and will collaborate with department program directors on academic University processes. They will also coordinate with the Boston main campus and west coast campuses regarding student co-curricular events.

The Academic Advisor is expected to collaborate with others involved with COE Graduate Education including cooperative education coordinators, graduate program directors, faculty, and admissions personnel to meet student needs and to identify opportunities for improvement. They support activities at the Vancouver campus including career-related events, speaker series and communications with employers and alumni. This position is expected to identify, recommend, and implement process improvements in all aspects of the position.

Qualifications:

• Master's degree required.
• At least one to two years related administrative experience.
• Experience in academic setting highly desired.
• Experience working with international student populations highly desired.
• Demonstrated advising abilities.
• Experience providing administrative support to event planning and execution.
• Occasional travel among west coast campuses and to Boston.
• Expertise in policies and processes related to graduate student academic affairs, including registration, progression, academic standing, and graduation clearance.
• Ability to establish, refine, and be accountable for meeting goals in a dynamic work environment.
• Strong analytical, interpersonal, and organizational skills; proactive, organize, and attentive to detail.
• Ability to work independently and collaboratively.
• Excellent oral and written communication skills and team-building skills.
• Ability to communicate and interact effectively with individuals of diverse cultural backgrounds.
• Ability to set goals, multitask and manage time effectively.
• Ability to handle confidential and sensitive information.
• Ability to manage support for a high volume of students efficiently and effectively.

Please upload a cover letter and a resume.

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Position Type

Academic Administration

Additional Information

Northeastern University considers factors such as candidate work experience, education and skills when extending an offer.

Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation. Visit https://hr.northeastern.edu/benefits/ for more information.

Northeastern University is an equal opportunity employer, seeking to recruit and support a broadly diverse community of faculty and staff. Northeastern values and celebrates diversity in all its forms and strives to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion.

All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.

To learn more about Northeastern University's commitment and support of diversity and inclusion, please see www.northeastern.edu/diversity.


To apply, visit https://northeastern.wd1.myworkdayjobs.com/en-US/careers/job/Vancouver-BC-Canada/Academic-Advisor-and-Program-Manager_R112179



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