IT Manager - Academic/Student Development

Position Title
IT Manager - Academic/Student Development

Position Number
024191

Department
Information Technology Service - 205400

Description of University

Appalachian State University, in North Carolina’s Blue Ridge Mountains, prepares students to lead purposeful lives as global citizens who understand and engage their responsibilities in creating a sustainable future for all. The transformational Appalachian experience promotes a spirit of inclusion that brings people together in inspiring ways to acquire and create knowledge, to grow holistically, to act with passion and determination, and embrace diversity and difference. As one of 17 campuses in the University of North Carolina system, Appalachian enrolls more than 20,000 students, has a low student-to-faculty ratio and offers more than 150 undergraduate and graduate majors.

Minimum Qualifications

• Bachelor’s degree in Computer Science, Computer Information Systems, Computer Engineering, Math, Engineering or other related technical degree from an appropriately accredited institution and four years progressive experience in the field of information technology including at least two years of experience in Business and Technology Applications related work; or
• Bachelor’s degree from an appropriately accredited institution and five years progressive experience in the field of information technology including at least two years of experience in Business and Technology Applications related work; or an equivalent combination of education and experience.

License/Certification Required

N/A

Essential Duties and Responsibilities

The primary mission of the Enterprise Applications Services unit of Information Technology Services is the design, development, implementation, and support of a suite of administrative and academic applications that are mission-critical and widely used throughout the University.

Consulting services are provided to users in assessing different approaches and addressing potential solutions in meeting demands for services. This group is responsible for exploring and implementing evolving technologies that will benefit the academic and administrative mission of the University. Organizational units include application development and management, database management, enterprise imaging, workflow, and security and access privileges.

The IT Manager – Academic/Student Development will serve as the manager of the development group responsible for the areas of Banner Student, Student Accounts, Admissions, Financial Aid, Advancement, and Auxiliary system areas.

Responsibilities include but are not limited to the following:

• Perform research to assist users and/or analysts to implement new technology/software.
• Work with leadership to direct changes in technology.
• Plan and organize the work of the group to successfully complete projects requested in a timely manner.
• Assume decision-making authority on all projects assigned including design, analysis of proposed applications, development, testing, and subsequent implementation.
• Coordinate efforts with other enterprise application development groups in the implementation and ongoing support of Banner.
• Using technical skills and knowledge, resolve reported issues or aid analysts in the group in resolving issues.
• Work closely with key users to understand their needs and be able to recommend and provide solutions in performance of their duties.

Suggested Salary Range
$95,000 - $116,000

Physical Demands of Position

Typical physical demands of professional position within a university. This includes sitting for an extended period of time and extended time working with a computer keyboard and monitor.

Special Instructions to Applicants

For a complete application, please apply and submit all below-required documents electronically through Appalachian State University’s Job Board:

• Cover Letter
• Resume
• List of three professional references with contact information

AA/EEO Statement

Appalachian State University is an Affirmative Action/Equal Opportunity Employer. The University does not discriminate in access to its educational programs and activities, or with respect to hiring or the terms and conditions of employment, on the basis of race, color, national origin, religion, sex, gender identity and expression, political affiliation, age, disability, veteran status, genetic information or sexual orientation.

Important Contacts:

Associate Vice Chancellor of Human Resources/Affirmative Action
Office of Human Resources
330 University Hall Dr.
Boone, NC 28608
(828) 262-3187
hr@appstate.edu

Office of Title IX Compliance
123 I.G. Greer Hall
Boone, NC 28608
(828) 262-2144
titleix@appstate.edu

ADA /504 Coordinator & EEO Officer
224 Joyce Lawrence Lane/Suite 112 Anne Belk Hall
Boone, NC 28608
(828) 262-3056
equalopportunity@appstate.edu

We at Appalachian State University are committed to diversity, equity, and inclusive excellence both locally and globally.

Diversity and Inclusion at Appalachian

We at Appalachian State University are committed to diversity, equity, and inclusive excellence both locally and globally.

We understand that the successful implementation of diversity, equity, and inclusive excellence is the responsibility of the entire university community, including alumni and official university governing bodies. A diverse campus community supports an influx of broad and distinct ideas that increase learning opportunities and strengthen the impact of our community as we work collectively to achieve a just experience for all.

We actively encourage, support, and promote a global mindset and an equitable environment where all will know that they belong and are safe to express their culture, identity, values, ideas, opinions, and creativity. We are committed to creating a culture of equity opportunity for all, one that has an expectation of fairness, justice, and equity-minded practice at all levels of the university community.

Quick Link
https://appstate.peopleadmin.com/postings/38235

024191