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EOPS Technician

Employer
Santa Barbara City College
Location
California, United States
Salary
Salary Not specified
Date posted
Jan 20, 2023

View more

Position Type
Administrative, Student Affairs, Student Activities & Services
Employment Level
Administrative
Employment Type
Full Time


EOPS Technician

Salary: $50,556.00 - $61,587.00 Annually
Job Type: Classified Staff
Job Number: 052
Closing: 2/23/2023 11:59 PM Pacific
Location: Santa Barbara, CA
Department: EOPS

Basic Functions
Under the direction of the Director-EOPS/CARE/CalWORKs, plan, organize, coordinate and implement all program events; coordinate student worker's assignments and schedules, assist EOPS Student Program Advisors with student in-takes, outreach activities and the summer bridge programs; maintain caseload database, web site and face book page; serve as an informational resource concerning EOPS programs, services, and functions.

Representative Duties
ESSENTIAL DUTIES:
Plan, organize, coordinate and implement all EOPS program cultural events and activities, to include, but not limited to, New Student Orientations, Semester Welcome Week, workshops, Thanksgiving Dinner Giveaway, Winter Celebration, and the Year-end Recognition barbecue.

Create, schedule, and coordinate all summer bridge program educational field trips and activities. Assist program staff with summer bridge program activities.

Serve as an informational resource concerning EOPS programs, services, and functions; respond to inquiries and provide information concerning related standards, requirements, data, practices, policies and procedures; coordinate program support functions for students.

Interview program applicants to determine eligibility for EOPS program; evaluate applicant information to determine eligibility status; assist Student Program Advisors in student in-takes and outreach activities.

Provide students with in-take paperwork required for the EOPS program and services; assist students with completing EOPS, childcare, and various financial aid forms and applications; receive, compile, process, proofread and verify completeness and accuracy of required applications and documents.

Develop and maintain program's web site, face book page, and program's calendar. Train and provide the scheduling and work direction and guidance to student workers as directed. Input a variety of student data into an assigned computer system; establish and maintain automated records and files.

Prepare and maintain various records and reports related to students, budgets, accounts and assigned activities and EOPS programs; establish and maintain filing systems.

Perform a variety of clerical duties in support of assigned EOPS programs; initiate and receive telephone calls; prepare and distribute a variety of correspondence.

Communicate with students, personnel and various outside agencies to exchange information and resolve issues or concerns; refer students to other College departments, community resources and outside agencies as appropriate.

Operate a variety of office equipment including a computer and assigned software; oversee the development of technological systems providing assistance to students as directed; drive a vehicle to conduct work.

Participate in promotional activities to enhance student knowledge of assigned EOPS programs and activities.

Maintain office and student supplies, order supplies as needed.

OTHER DUTIES:
Perform related duties as assigned.

Education and Experience
Any combination equivalent to: graduation from high school supplemented by college level coursework in social services or related field and three years of increasingly responsible experience involving experience working with high school or college students.

Sensitivity to and understanding of the diverse academic, socio-economic, cultural, disability, and ethnic backgrounds of Community College Students.

PREFERRED QUALIFICATIONS:
  • Robust clerical skills
  • Bilingual in English/Spanish
  • Ability to manage variety of front office duties/front desk interactions
  • Previous professional experience working with a diverse marginalized student population.
  • Available to work 1-2 late shifts per week (until 6pm)

  • WORKING HOURS:
    Monday , Tuesday, Thursday, Friday 8:00 a.m. to 4:30 p.m.

    Wednesday 9:30am-6pm
    Hours may vary. 12 months per year, plus fringe benefits; 6 month probation period depending on employee classification. All work schedules and work assignments are subject to change based on the needs of the college.

    SALARY INFORMATION:
    The current salary schedule range for the EOPS Technician is Salary Table 29, Range 25, $50,556 - $57,188. Nine step salary range continues to a maximum of $61,587. Initial placement based on experience with annual advancement to the next higher step.

    Knowledge and Abilities
    KNOWLEDGE OF:
    Planning, organization, coordination and implementing of EOPS programs, services and activities.
    Educational programs, services and resources related to program eligible students.
    Modern office practices, procedures and equipment.
    General interviewing and advisement techniques.
    Policies, goals and objectives of assigned programs, services, and activities.
    Diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds of college students.
    Operation of a computer and assigned software.
    Correct English usage, grammar, spelling, punctuation and vocabulary.
    Oral and written communication skills. Interpersonal skills using tact, patience and courtesy. Business letter and report preparation techniques.
    Database and file maintenance.
    Record keeping and report preparation techniques.

    ABILITY TO:
    Plan, organize, coordinate and implement EOPS programs, services and activities.
    Serve as an informational resource concerning EOPS programs and functions.
    Learn, interpret and explain application and enrollment standards, requirements, policies and procedures related to EOPS programs.
    Receive, process, verify and assist students with completing a variety of forms and applications. Interview program applicants and assess related information to determine eligibility for EOPS. Maintain EOPS student database, files, and statistical records and prepare reports.
    Operate a computer and assigned software.
    Meet schedules and time lines. Communicate effectively both orally and in writing.
    Establish and maintain effective working and cooperative relationships with others.

    WORKING CONDITIONS:

    The work environment and physical demands described here are representative of those required by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    ENVIRONMENT:

    Office environment.

    Drive a vehicle to conduct work.

    PHYSICAL DEMANDS:

    Dexterity of hands and fingers to operate a computer keyboard.

    Seeing to read a variety of materials.

    Hearing and speaking to exchange information.

    Sitting or standing for extended periods of time.

    Walking to perform activities.

    Bending at the waist, kneeling or crouching to file and retrieve materials.

    Ability to lift moderately heavy objects occasionally (up to 30 pounds).

    REQUIRED APPLICATION DOCUMENTS:

    (The following required documents must be submitted electronically via the online application system.)
    1. Online District Application form at https://www.schooljobs.com/careers/sbcc
    2. Within the online application is a required supplemental question on diversity. The committee will be reviewing your answer as part of the screening process. Please take your time and answer the question thoroughly.
    3. Letters of reference are not required for this recruitment. Please do not submit reference letters within your online application.
    4. Within the online application, there is a required section to list three professional references; a maximum of six references may be submitted. These references will be contacted if you are selected as a finalist for the position. These references should be able to critically assess your work qualifications and job performance

    Additional Instructions:
    If you experience technical difficulties attaching any of your documents electronically, please contact Human Resources for instructions. If you do not have a scanner, there are commercial facilities available to assist you with this process. All required documents must be submitted with your electronic application by the application deadline or your application will be considered incomplete and will not be considered.

    Application Procedure:
    To be considered for this position, a complete online application including all required application documents (listed above) must be submitted via https://www.schooljobs.com/careers/sbcc by the application deadline (please see instructions to applicants). It is important that the online District Application form (Item #1) be complete and specific to fully indicate the education, experience and other qualifications of the applicant. "See Resume" is not acceptable.

    If you apply for more than one position, copies of all the required documents must be attached separately for each position. Applications and all documents submitted become the property of SBCC and are retained electronically.

    The selection committee, who will recommend candidates for personal interviews at SBCC, will initially review online applications. After the initial interviews have been conducted, the committee will recommend the top candidates to the hiring manager for a final interview. The successful candidate's name will then be presented to the Board of Trustees for final approval and authorization to hire. Candidates will participate primarily in remote interviews and in some instances final interviews may be conducted in person while observing all health and safety protocols as approved by the Santa Barbara County Health Department.



    To apply, visit https://www.schooljobs.com/careers/sbcc/jobs/3867693/eops-technician


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