Associate Director, Generalist in Human Resources

Position Summary

Reporting to the Senior Associate Director, the Associate Director, Generalist will be a key client-facing member of the Columbia Business School Human Resources team, working across both the administrative (staff) and academic (faculty, student, and research) teams. The Associate Director will be responsible for supporting key client-facing functions in the office, including recruitment, professional development, onboarding and offboarding, and leaves, as well as client service/communications. The Associate Director is responsible for working independently and strategically managing the various initiatives and activities of the Human Resources department, working to ensure smooth efficiency, effectiveness, and success, while exercising discretion and judgment in performing a wide variety of duties. The Associate Director responds to all inquiries in a timely and efficient manner and exemplifies the customer service values and standards representative of CBS and service commitment of the Human Resources department. 

Responsibilities

• Work with the administrative HR team to ensure the successful implementation of all operational areas, calendar management, and recruitment functions, including coordinating interviews. 
• Manage the Time, Labor and Absence Management (TLAM) system for CBS employees, which includes reviewing timesheets for non-exempt employees, and absence requests for exempt employees. Creates unapproved timesheet reporting and follows-up with managers as needed. Serves as the DTA, and provides TLAM training to managers and staff on a weekly basis. 
• Coordinate events and other professional development opportunities in partnership with the administrative HR team. 
• Partner with the administrative HR team on smooth onboarding and offboarding of staff, as well as on the management of leaves and temporary staffing needs. 
• Work in partnership with the academic HR team and academic staff around the School on client-facing tasks for adjunct, research, and student hiring. 
• Serve as a key communicator with all stakeholders, including responsibility for managing critical email boxes and providing clear, timely and accurate responses. 
• Maintain excellent records, including the operations of the CBS directory, job descriptions, organizational charts, and check distribution. 
• Performs additional tasks as requested.

Minimum Qualifications

Bachelor’s degree and/or its equivalent required. 3-5 years of related experience required.

Must have demonstrated strong interpersonal, oral, written, customer service, and presentation skills. Demonstrated proficiency in computer/technical skills, Microsoft Office, particularly in the creation of spreadsheets and the use of a database needed. Must have strong attention to detail, with a proven ability to handle and prioritize multiple tasks independently and work well under deadlines required. Must be a proven team player, able to work cooperatively in small groups as well as independently, managing various projects with changing deadlines. Strategic/ forward thinking mindset needed. Must exercise tact and discretion when interacting with the school’s diverse constituencies, including faculty, students, and administrators. Discretion and judgment with sensitive and confidential matters are essential. Must be able to be calm under times of high volume.  Must be able to work evenings as appropriate. A confidentiality agreement will be required.

Preferred Qualifications

SHRM certification is highly preferred. Familiarity with PeopleSoft applications, event management, and knowledge of Columbia University human resources policies and procedures desired.

Equal Opportunity Employer / Disability / Veteran

Columbia University is committed to the hiring of qualified local residents.