Catering Operations Manager

Catering Operations Manager

Job no: 531057

Work type: Officer of Administration

Location: Eugene, OR

Categories: Executive/Management/Director, Food Service/Hospitality

Department: University Housing
Appointment Type and Duration: Regular, Ongoing
Salary: $60,000 - $66,000 per year
Compensation Band: OS-OA05-Fiscal Year 2022-2023
FTE: 1.0

Application Review Begins

February 2, 2023; position open until filled

Special Instructions to Applicants

To ensure consideration, please include;
1. A current resume or CV, and
2. Names and contact information for three professional references.

Department Summary

Living on campus adds tremendous value for students and the University. Students who live on campus during their first year have higher grades, are retained at the University of Oregon at higher rates, graduate at higher rates and graduate more quickly.

University Housing, a department within the Division of Student Services and Enrollment Management, is committed to supporting student success by cultivating inclusive communities. Our goal is to provide a robust living experience through accessible and affordable state-of-the-art housing, dining, social, and academic programs for the entire student body to develop community leaders, innovators, and change-makers who will enrich the future.

We value equity and inclusion, responsibility and integrity, innovation and learning, and safety and security. University Housing staff work hard to incorporate these values into daily work and practices to ensure an excellent UO experience.

University Housing units include Business Services Operations, Dining Services, Facilities Services, Promotions & Student Recruitment, and Residence Life. University Housing is an $88 Million educational and business department that is a self-sustaining, self-liquidating agency of the University (receives no tuition or tax support for its operating budget).

Position Summary

In coordination with the Catering Sales Manager and Catering Chef, the Catering Operations Manager provides supervision, leadership, and direction in the execution and service of all catered events on and off campus. This position assures the successful execution of multiple on and off-site events daily and supports the ongoing development of a cutting-edge, clientele-focused catering service.

The Catering Operations Manager has budgetary responsibility which includes the allocation of staff, the ordering of equipment and supplies, and is responsible for the overall quality of hospitality, front-of-house service, and training of staff. The Catering Operations Manager provides service to guests and fellow team members in a manner that meets or exceeds established standards and ensures compliance with established departmental policies and procedures.

This position supervises classified and student employees and reports to the Assistant Director of Dining for Catering & Conference Services.

Special Requirements

• Varying schedule to include nights and/or weekends.
  
• Obtaining a food handlers permit and OLCC servers permit.
  
• Valid driver's license and the ability to obtain a UO Drivers Certification for the purpose of driving University vehicles.
  
  Essential Personnel:
  This position requires the employee to make every reasonable effort to arrive at the campus at their regularly scheduled times during inclement weather and/or university closures unless otherwise notified by their supervisor or manager. This includes times when the university may be closed. Essential personnel must provide reliable and current contact information at all times.
  
  Minimum Requirements
  
  
• Four years of Catering/Banquet experience.
  
• Three years of experience managing a Catering/Banquet team, including supervising, training, and assigning work with responsibility for disciplinary issues.
  
• Demonstrated experience operating multiple daily events.
  
  Professional Competencies
  
  
• Excellent verbal communication skills.
  
• Ability to work with diverse groups to plan and coordinate catered events.
  
• Demonstrated ability to schedule Catering/Banquet staff.
  
• Demonstrated success directing staff and coordinating catering events.
  
• Demonstrated creativity in developing presentations for high-end catering events and demonstrated attention to detail.
  
• Knowledge of safe food handling practices and liquor laws.
  
• Demonstrated experience ordering food products and supplies, and managing maintenance and inventory of banquet equipment.
  
• Demonstrated experience with and/or commitment to working effectively with individuals from diverse backgrounds, in support of an inclusive and welcoming environment.
  
  Preferred Qualifications
  
  
• Bachelor's or Associates's degree in food service management, hotel and restaurant administration, or related field.
  
• Experience managing a unionized food service staff.
  
• Experience in a college or university food service operation overseeing the “Front of House” within Catering/Conferences Services.
  
• Experience working with computerized food service management systems and point of sale systems.
  
  FLSA Exempt: Yes
  
  All offers of employment are contingent upon successful completion of a background inquiry.
  
  University of Oregon students and employees are required to be vaccinated against COVID-19. For additional information see: https://hr.uoregon.edu/uo-covid-19-vaccination-requirement-employee-process.
  
  The University of Oregon is proud to offer a robust benefits package to eligible employees, including health insurance, retirement plans and paid time off. For more information about benefits, visit http://hr.uoregon.edu/careers/about-benefits.
  
  The University of Oregon is an equal opportunity, affirmative action institution committed to cultural diversity and compliance with the ADA. The University encourages all qualified individuals to apply, and does not discriminate on the basis of any protected status, including veteran and disability status. The University is committed to providing reasonable accommodations to applicants and employees with disabilities. To request an accommodation in connection with the application process, please contact us at uocareers@uoregon.edu or 541-346-5112.
  
  UO prohibits discrimination on the basis of race, color, sex, national or ethnic origin, age, religion, marital status, disability, veteran status, sexual orientation, gender identity, and gender expression in all programs, activities and employment practices as required by Title IX, other applicable laws, and policies. Retaliation is prohibited by UO policy. Questions may be referred to the Title IX Coordinator, Office of Civil Rights Compliance, or to the Office for Civil Rights. Contact information, related policies, and complaint procedures are listed on the statement of non-discrimination.
  
  In compliance with federal law, the University of Oregon prepares an annual report on campus security and fire safety programs and services. The Annual Campus Security and Fire Safety Report is available online at https://clery.uoregon.edu/annual-campus-security-and-fire-safety-report.
  
  
  
  To apply, visit https://careers.uoregon.edu/en-us/job/531057/catering-operations-manager
  
  
  
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