University-Assisted Community Schools (UACS) Supportive Services Coordinator

University-Assisted Community Schools (UACS) Supportive Services Coordinator

University Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn's distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America's Best Employers By State in 2021.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

COVID-19 vaccination is a requirement for all positions at the University of Pennsylvania. New hires are expected to be fully vaccinated before beginning work at the University. For more information about Penn's vaccine requirements, visit the Penn COVID-19 Response website for the latest information.

Posted Job Title
University-Assisted Community Schools (UACS) Supportive Services Coordinator

Job Profile Title
Netter Center Program Associate

Job Description Summary
Founded in 1992, the Barbara and Edward Netter Center for Community Partnerships is the University's primary vehicle for advancing civic and community engagement at Penn. It brings together the resources and assets of both the University and the wider community to help solve universal problems such as poverty, health inequities, environmental sustainability, and inadequate, unequal education as they are manifested in the University's local geographic area of West Philadelphia and Philadelphia at large. The Netter Center develops and helps implement democratic, mutually transformative, place-based partnerships between Penn and West Philadelphia that advance research, teaching, learning, practice, and service and improve the quality of life on campus and in the community. The Netter Center works with and serves as a model for other higher education institutions across the United States and around the world.

The Netter Center's university-assisted community schools (UACS) is a strategy to educate, engage, empower, and serve all members of the community in which the school is located and engage students (K-16+) in real world, community problem solving. UACS collaborates with partners to advance teaching, research, learning and service, as well as the civic development of their students.

The UACS Supportive Services Coordinator is a new position that will work to increase student accessibility to OST/afterschool and summer programs. The Coordinator will work with staff to complete and support Student Accommodation plans. This includes connecting students and their families to the relevant supports such as health resources (mental, behavior or physical), immunizations, parenting classes, benefits access, food resources, transportation, clothing, etc. This position will also support with ensuring student participants have the accessibility supports they need to participate in programs.

Major components of the position include outreach to students' families and adult caregivers to support planning, organizing and coordinating the student's needs. The position will be trained on how to create an accessible program and collaborate with Site Director on developing an inclusive environment within their OST Program. They will support Site Directors to develop training plans for staff to ensure they have appropriate training in SEL, Behavior Management, Differentiated Learning, etc. The position will work with the SBMH Partnerships Manager to coordinate university academic partnerships, student workers and volunteers to support their delivery of supportive instruction and programming. This position will also implement direct service related to students. This position will implement all required program reporting and compliance, including that of funders and the Netter Center. This position works as part of a team with other Netter Center staff and school partners and will work closely with ABCS courses and facilitate connections to faculty partners. This position works closely with the Site Directors to ensure programming addresses the supportive needs of students and also supervises undergraduate fellows, work-study and volunteer Penn students. The position is supervised by the UACS Public Health Partnerships Manager.

Job Description

Job Responsibilities

• Coordinate UACS Student Support Services
  In partnership with student families/caregivers and UACS staff, identify students that have supportive needs; complete an intake to assess the needs of the students during the registration process or as referred by the Site Director or Parent/Guardian; participate in the development of a Student Accommodations plan (with input from youth, Site Director, Parent/Guardian, University partners, school administration, and/or afterschool instructors as needed) to support students engage in afterschool/summer program successfully; work with site team to maintain inclusive environment for youth with diverse abilities.
  
• Ongoing Monitoring and Support of Students
  Monitor the implementation of the plan by checking in with Site Director, parent/guardian, youth; identify and coordinate program-level supports including staff training, technical assistance from Variety and PHMC, funders, assistive equipment and technologies, and/or other materials to support students successfully; document the plan and have available on site for review and updates as necessary, monitor student progress using student logs and or identify the need for additional supports. The role assists Student's Family with registering them for services and supports with external service providers and keep families/caregivers informed appropriate community resources. Supervise Penn students engaged in school day programming, coordinate undergraduate fellows, work-study and volunteer Penn students; convene regular reflection check-in meetings with partners; convene site-based stakeholder meetings and maintain communications within staff groups about site-related programs and information.
  
• Evaluation & Data Collection
  Record, track and maintain student participant program plans, enrollment daily attendance and manage required paperwork. Communicate with Netter colleagues across all school sites to build team learning and best practices.
  
• Family Outreach, Engagement & Education
  Support UACS staff with family engagement and outreach with respective case load; develop and maintain a resource directory for students and their families; develop, implement and lead ongoing family education activities. This includes connecting students and their families to the relevant supports such as connections to health resources (mental, behavior or physical), immunizations, parenting classes, benefits access, food resources, transportation, clothing, etc. Provide training to UACS staff to ensure they have appropriate knowledge of SEL, Behavior Management, Differentiated Learning, etc.
  
• Support existing student wellness partnerships that advance school and community health through UACS and services coordination operations
  Convene with school administration, Penn, school-based, CBOs and City partners to plan, coordinate and implement services and programs for youth.
  

Qualifications

Bachelor of Science, Bachelor of Arts, Bachelor of Fine Arts, and 1 to 2 years of experience or equivalent combination of education and experience is required. Strong experience with community schools, preferably university-assisted community schools, and service learning, preferably academically based community service and youth workforce development. Knowledge about Penn and West Philadelphia preferred. Experience in facilitating successful youth development programs, collaborative endeavors, and managing multiple programs at once. Track record of both self-directed and team-oriented accomplishments. Organized, detail-oriented, accurate, dependable, and flexible.

Job Location - City, State
Philadelphia, Pennsylvania

Department / School
School of Arts and Sciences

Pay Range
$37,220.00 - $56,087.33
Salary offers are made based on the candidate's qualifications, experience, skills, and education as they directly relate to the requirements of the position, as well as internal and market factors and grade profile.

Affirmative Action Statement
Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.

Special Requirements
Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.

University Benefits

• Health, Life, and Flexible Spending Accounts: Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family's health and welfare. You can also use flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars.
  
• Tuition: Take advantage of Penn's exceptional tuition benefits. You, your spouse, and your dependent children can get tuition assistance here at Penn. Your dependent children are also eligible for tuition assistance at other institutions.
  
• Retirement: Penn offers generous retirement plans to help you save for your future. Penn's Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard.
  
• Time Away from Work: Penn provides you with a substantial amount of time away from work during the course of the year. This allows you to relax, take vacations, attend to personal affairs, recover from illness or injury, spend time with family—whatever your personal needs may be.
  
• Long-Term Care Insurance: In partnership with Genworth Financial, Penn offers faculty and staff (and your eligible family members) long-term care insurance to help you cover some of the costs of long-term care services received at home, in the community or in a nursing facility. If you apply when you're newly hired, you won't have to provide proof of good health or be subject to underwriting requirements. Eligible family members must always provide proof of good health and are subject to underwriting.
  
• Wellness and Work-life Resources: Penn is committed to supporting our faculty and staff as they balance the competing demands of work and personal life. That's why we offer a wide variety of programs and resources to help you care for your health, your family, and your work-life balance.
  
• Professional and Personal Development: Penn provides an array of resources to help you advance yourself personally and professionally.
  
• University Resources: As a member of the Penn community, you have access to a wide range of University resources as well as cultural and recreational activities. Take advantage of the University's libraries and athletic facilities, or visit our arboretum and art galleries. There's always something going on at Penn, whether it's a new exhibit at the Penn Museum, the latest music or theater presentation at the Annenberg Center, or the Penn Relays at Franklin Field to name just a few examples. As a member of the Penn community, you're right in the middle of the excitement—and you and your family can enjoy many of these activities for free.
  
• Discounts and Special Services: From arts and entertainment to transportation and mortgages, you'll find great deals for University faculty and staff. Not only do Penn arts and cultural centers and museums offer free and discounted admission and memberships to faculty and staff. You can also enjoy substantial savings on other goods and services such as new cars from Ford and General Motors, cellular phone service plans, movie tickets, and admission to theme parks.
  
• Flexible Work Hours: Flexible work options offer creative approaches for completing work while promoting balance between work and personal commitments. These approaches involve use of non-traditional work hours, locations, and/or job structures.
  
• Penn Home Ownership Services: Penn offers a forgivable loan for eligible employees interested in buying a home or currently residing in West Philadelphia, which can be used for closing costs or home improvements.
  
• Adoption Assistance: Penn will reimburse eligible employees on qualified expenses in connection with the legal adoption of an eligible child, such as travel or court fees, for up to two adoptions in your household.
  

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To learn more, please visit: https://www.hr.upenn.edu/PennHR/benefits-pay


To apply, visit https://wd1.myworkdaysite.com/en-US/recruiting/upenn/careers-at-penn/job/3819-Chestnut-Street/University-Assisted-Community-Schools--UACS--Supportive-Services-Coordinator_JR00066385



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