523590 - Graduate Studies, Support Services Specialist (Administrative Analyst/Specialist - Exempt

523590 - Graduate Studies, Support Services Specialist (Administrative Analyst/Specialist - Exempt I)

Classificaiton: Administrative Analyst/Specialist - Exempt I
Department: Graduate Studies
Sub-Division: Vice President, Academic Affairs
Salary Range: Classification Range $4,170 - $7,545 per month(Hiring range depending on qualifications, not anticipated to exceed $4,170 - $5,000 per month)
Appointment Type: Ongoing
Time Base: Full Time
Work Schedule: Monday - Friday, 8:00 AM - 5:00 PM

About CSUF:
Standing on 241 acres at the heart of Southern California, the university was founded in 1957 and has grown into a population of over 39,000 students. As Titans, we believe that diverse perspectives deepen our understanding. We are committed to giving students the support they need to graduate, while responding to California’s revolving work force needs. At California State University, Fullerton we strive for continual improvement of students, staff, faculty and administrators through orientations, training programs and professional development opportunities. As part of the Titan Community, you have access to many campus facilities and services including but not limited to the Grand Central Art Center in Santa Ana, Fullerton Arboretum, cultural events and performances in the Clayes Performing Arts Center, Cal State Fullerton Athletics sports events, Titan Recreation Center, and the Employee Wellness Program.


Job Summary:
It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive University that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from a variety of career disciplines that share in the University's mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish.

About the Position:

The Office of Graduate Studies is the central resource for graduate education on our campus. It provides leadership and support for graduate program curriculum development, offers guidance for state regulations and university policy, administers scholarship and fellowship programs for graduate students, provides academic support and services through the Graduate Studies Center in Langsdorf Hall, hosts graduate student events, provides graduate advisor support and leads graduate student success initiatives. Working closely with campus partners, the office oversees admissions, enrollment, degree progress and graduation to provide comprehensive support for all graduate students. We are seeking an exceptional individual to join our team as the Graduate Studies, Support Services Specialist (Administrative Analyst/Specialist - Exempt I). The ideal candidate in this role should have a positive attitude and an active, energetic mind that is characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness.

Under the general direction of the Associate Vice President for Graduate Studies, the Graduate Studies, Support Services Specialist supports the Titan Degree Audit, TitanNet (degree planner), OnBase, and other university technology systems or online advising tools adopted for Graduate Education. Supports implementation, establish best practices and procedures for use of these tools, and will be responsible for continued maintenance of technical systems for graduate programs. Research any issues with the designating systems, and work with campus partners to resolve issues and ensure effective interfaces between relevant systems. Monitors workflow and ensure maximum efficiency and accuracy of online tools and adjust the unit's priorities to ensure accuracy for admission, advisement, and degree conferral. Carefully evaluate current processes and suggest improvements and automations and work toward the implementation of these solutions. In addition, plans and supports the implementation of appropriate graduate advisor training and support of online advising tools. Provides regular updates to constituents, holding regular training sessions, workshops, or meetings to help graduate advisors use these online tools. In addition, may develop other training materials like guides or training videos. Troubleshooting graduate advisor user issues may be needed, but will not replace campus IT support. Serves as the Office of Graduate Studies' liaison with the Division of Information Technology, Registration and Records, Office of Admissions, and other stakeholders, with regard to graduate technology support services.

Serves as the expert in the Graduate Studies unit on technical systems and will have the responsibility of analyzing our current needs and working with other offices to put solutions in place. Consultation with the team and with the AVP of Graduate Studies will be needed, but professional judgment and independence will be needed to make sound decision making. Other duties as assigned.


Essential Qualifications:
Bachelor’s degree from an accredited four-year college or university and/or the equivalent training and administrative work experience involving the study, analysis, evaluation, development or improvement of administrative policies, procedures, practices or programs plus two years of related experience.

Working knowledge of and the ability to apply standard theories, principles, practices, and techniques applicable to the program or administrative specialty to develop conclusions and make recommendations. Thorough knowledge of policies, procedures, and outside regulations pertaining to the applicable program or administrative specialty. Working knowledge of operational and fiscal analysis and techniques. Ability to take initiative and plan, organize, coordinate, and perform work in various situations where numerous and diverse demands are involved. Skilled in research, development, and evaluation of policies and programs. Ability to collect, evaluate, and interpret data to develop sound conclusions and make appropriate recommendations. Expertise investigating and analyzing problems with broad administrative impact and implications. Ability to anticipate problems and address them proactively. Demonstrated ability to effectively interpret, organize, and present information and ideas in written or presentation form. Ability to train others on new skills and procedures and provide lead work direction.

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.


Preferred Qualifications:
Master’s degree, experience implementing support systems, experience with U.Achieve, Peoplesoft, and Student Administration, familiarity with graduate education policies and curriculum.


Special Working Conditions:
Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator


Additional Information:
California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment within which students, staff, administrators and faculty thrive. Individuals interested in advancing the University’s strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose.

Multiple positions may be hired from this recruitment based on the strength of the applicant pool.

If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as Graduate Assistant, Teaching Associate, Instructional Student Assistant or a Student Assistant position.

Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment.

Employee/applicant who submits an application for a position may be required to successfully complete job related performance test(s) as part of the selection process.

Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration.

California State University, Fullerton is not a sponsoring agency for staff or management positions (i.e. H1-B Visas).

CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://nam10.safelinks.protection.outlook.com/?url=https%3a%2f%2furldefense.com%2fv3%2f__https%3a%2f%2fcalstate.policystat.com%2fpolicy%2f9779821%2flatest%2f__%3b!!gf3vtazamgbm8a!kalyyvf_oyavake6kmvkgvvmlsxbfidlr7t8x7ibay_eudbcoyy3z4np_nysdrowj02z%24&dat" href="https://nam10.safelinks.protection.outlook.com/?url=https%3A%2F%2Furldefense.com%2Fv3%2F__https%3A%2F%2Fcalstate.policystat.com%2Fpolicy%2F9779821%2Flatest%2F__%3B!!GF3VTAzAMGBM8A!kALyyVf_OyaVakE6kMvkGVvMlSxbfiDLr7T8x7iBAy_eUdBCOyy3Z4nP_nYSdROwJ02z%24&data=04%7C01%7Csbouzos%40Fullerton.edu%7C441f064b120142b61a0808d9721df84a%7C82c0b871335f4b5c9ed0a4a23565a79b%7C0%7C0%7C637666295301064953%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=o9Vt0TcTOb7hwVEM3VW%2FSk%2BT1ricF2m0IO8z87KIeSw%3D&reserved=0" target="_blank" rel="noopener noreferrer">https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@fullerton.edu


Application Deadline: Feb 02, 2023 (9:00 PM)

Apply online at: https://careers.pageuppeople.com/873/fl/en-us/job/523590/523590-graduate-studies-support-services-specialist-administrative-analystspecialist-exempt-i



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