Registration and Processing Services Specialist

This is a joint position that will hold shared responsibilities with the Registrar’s Office and with Admissions Processing. The Registrar and Admissions Processing Clerk reports to the Registrar and is responsible for accurately entering and maintaining records in the Registrar and Admissions databases. This would include but is not limited to, retrieving student information, entering data, generating and disseminating follow-up correspondence, and updating records. This person will work closely with the Registrar and Admissions Staff to communicate progress and answer questions on student records while maintaining the responsibilities and duties of the Registrar and Admissions processing staff relating to the undergraduate, graduate, and online and site programs.

Registrar’s Office (24 Hours/Week)

• Academic information updates
• Review files for both new Storm Lake students and Graduate students.
• Manage office front desk, office email, and office general phone line.
• Process and manage all official transcript requests through the clearinghouse and in-person requests.
• Maintain current student folders; creation and updating.
• Assist with filing and general office duties
• Assist with Storm Lake Summer Orientation students with final registration.
• Assist during Welcome Week and Validation.
• Provide customer service by answering questions from BVU students, parents, faculty, and administrative staff both in person, via email and via telephone.
• Provide backup for data entry of general student information.
• Perform other office duties as assigned.

Admissions Processing (16 Hour/Week)

• Responsible for accurately entering and maintaining records in the admissions database.
• Review inquiries and applications received
• Accurately updated JRM records with inquiry/application information
• Process transcripts into JRM and file accordingly based on student type
• Update education data to reflect HS or College Transcripts received
• Create paper files for applied students
• Review completed student files to confirm all required items have been received
• Ensure that student records are correct, and that data entered is accurate
• Update student stages when students move through the funnel and/or cancel
• Maintain processing spreadsheets for data discrepancies
• Oversee the processing and preparation of application folders (including receipt of application letter, acceptance decision upon completion of file, and other relevant correspondence)
• For transfer students, as well as first-year students with college credit, send copy of transcript evaluation and letter to applicants
• Validate proper printing and delivery of decision letters to applicants
• Coordinate post-acceptance mail flow to all accepted students

A background check will be conducted on the final candidate.

EOE/ADA/Smoke-Free Employer