Financial Aid & Scholarship Specialist

IUPUC - lndiana University-Purdue University Columbus - continues to deliver high-quality undergraduate and graduate degree programs aligned with and responsive to regional educational needs since 1970. IUPUC is located in Columbus, Indiana, and enrolls between 1,500 and 1,800 students annually. IUPUC offers academic programs to students who reside in Bartholomew, Brown, Decatur, Jackson, Jefferson, Jennings, Johnson, Ripley, Shelby, and other counties in southern Indiana.

We seek greater diversity in our faculty and staff to broaden students' academic experience and to enrich our campus community. Candidates must be sensitive to the needs of and possess an interest in working in an academic community that is diverse with regard to gender, race, ethnicity, religion, nationality, sexual orientation or identity, disability status, and protected veteran status. Become a part of an exciting opportunity to help grow our programs at IUPUC as a Financial Aid and Scholarship Specialist. 

Job Summary

Department-Specific Responsibilities

• Develops and implements processes and procedures related to financial aid and/or scholarships.
• Maintains a variety of data, such as applications, student records, and progress toward financial aid and/or scholarship requirements.
• May counsel students independently and advise on a variety of issues related to financial aid and scholarships.
• Manages compliance with federal, state, and institutional regulations. 

General Responsibilities

• Serves as point of contact for students and associated individuals about financial aid and/or scholarship information and processes.
• Oversees financial aid and/or scholarship activities such as outreach, reporting, and monitoring; updates and maintains student records.
• Prepares and presents information regarding federal financial aid, scholarships, employment and grants for various campus groups, high school students and parents at meetings, group discussions, workshops, and recruitment sessions.
• Evaluates unusual/mitigating circumstance documentation or information provided by the student; exercises judgment by adjusting or revising costs, contribution, need, or dependency status as exceptions to the prescribed process.
• Analyzes various system generated reports such as grades and enrollment status or award status to verify continued compliance and eligibility of students receiving aid/scholarships under federal, state, and institutional guidelines; notifies students of changes in eligibility of awards and suggests corrective action to restore award eligibility.
• May hire, train, and supervise student employees.
• May provide guidance to other financial aid/scholarship specialists; may make process recommendations for improved operational efficiency

Qualifications

EDUCATION

Required

• Bachelor's degree in business, public policy, or related field

WORK EXPERIENCE

Required

• 2 years in student services, higher education student affairs, business, or related field

Preferred

• Experience working with complex data and/or records services in a team environment 

Combinations of related education and experience may be considered.

SKILLS

Required

• Proficient communication skills
• Maintains a high degree of professionalism
• Demonstrates time management and priority setting skills
• Demonstrates a high commitment to quality
• Possesses flexibility to work in a fast paced, dynamic environment
• Seeks to acquire knowledge in area of specialty
• Highly thorough and dependable
• Demonstrates a high level of accuracy, even under pressure
• Excellent organizational skills
• Friendly and service-oriented
• Demonstrates customer service skills
• Demonstrates ability to maintain confidential information
• Experience in a regulated environment
• Demonstrates excellent judgment, tact, and diplomacy
• Highly developed customer relations skills
• Commitment to working with people of diverse backgrounds
• Ability to interpret federal, state, and institutional rules and regulations and required procedures associated with compliance required

This role requires some travel and a dedication to duties outside of regular business hours, including possible evenings and weekends.

Qualified applicants should visit the external link as posted to apply for this position through the IU Jobs website. Candidates can also access this posting by visiting https://jobs.iu.edu/ and searching for the Job ID 304247.