Student Success Coordinator

Posting Details

Posting Details

​Benefits of Working at UNCW

Want to become a soaring UNCW Seahawk and work at one of the best universities on the East Coast? Want to put your toes in the sand after a day of work? The University of North Carolina Wilmington offers a wonderfully vibrant university community along with a beautiful location just miles from the beach.

Employees of UNCW are provided a comprehensive benefits package as well as other programs, resources, policies, and practices that help to support a work/life balance. Our programs have been designed to provide a variety of choices to best fit your needs and the needs of your family. Full time employees are eligible for dental, vision and health insurance plans. Health insurance benefit plans eligibility begins on the first of the month following date of hire. Retirement plan contributions begin on the eligibility date following election and include employer contributions for either a defined contribution or a defined benefit plan. Optional disability plans are also available.

Full time employees are also eligible for the tuition waiver program which covers the cost of tuition and fees for up to three (3) undergraduate or graduate courses per academic year at UNCW or any other university within the UNC System. In addition, UNCW covers the cost of tuition and fees for one UNCW course each summer session.

As a full time employee, UNCW also offers a free membership to the Campus Recreation Center, free vaccine and booster shots offered on campus, meditation and yoga sessions, voluntary supplemental insurance coverages, pretax flexible spending accounts, 12 paid holidays, 24 hours of paid community service leave time, paid vacation and sick leave accrual and family medical leave after 12 months of continuous service.

We also offer an abundance of training and development programs through our Dare to Learn Academy , Skillport , and the employee assistance program , many of which are offered free of charge.

Working Title

Student Success Coordinator

External Link to Posting

https://jobs.uncw.edu/postings/27238

Vacancy Number

E888

Position Number

370

Location of Workplace

Main UNCW Campus

Department

CHHS - Dean's Office - 31500

Division

Academic Affairs - 30000 Division

Brief Summary of Work for this Position

The Student Success Coordinator in the Student Success Center within CHHS is part of a collaborative developing SSC Leadership Team that promotes student success across the CHHS student life cycle. Reporting to the Assistant Dean for Student Success and Academic Advising, the Student Success Coordinator serves as the primary coordinator for the administrative aspects of SSC operations, scholarships, and assessment throughout the Student Success Center.

Through collaboration with the professional advising staff, the Assistant Dean for Student Success and Academic Advising, Assistant Director for Academic Advising, Assistant Director for Academic Advising for Online Accelerated Programs, the Student Success Coordinator operationalizes the objective of ensuring that students receive a high-quality student experience that leads to a student successfully achieving their academic and career goals.

The Student Success Coordinator will also support our minor and certificate students within CHHS, providing support around college resources, declaration, and class options. Moreover, the Coordinator collaborates with the Assistant Dean for Student Success and Academic Advising, Assistant Director for Academic Advising, and Assistant Director for Academic Advising for Online Accelerated Programs to ensure that the comprehensive services throughout the Center are well executed and supported in alignment with the CHHS and SSC strategic plan.

Minimum Education and Experience Requirements

Master’s Degree required. Minimum of 2 years of related work experience in the areas of student programming and or development, planning, and event management. A bachelor’s degree plus alternative or equivalent professional training and experience may be substituted for the advanced degree on an exceptional basis.

Preferred Education, Knowledge, Skills & Experience

Preference will be given to applicants who possess the following:

• Minimum of 4 years of related work experience or supportive work experience in the areas of student programming, planning, and administration
• Possess strong communication, interpersonal, organizational, and written communication skills.
• Demonstrate effective judgment and professional integrity with a commitment to and execution of customer service
• Manage time effectively in a busy environment, with the ability to prioritize and handle multiple deadlines and projects during changing priorities
• Have experience with and a passion for working with students from diverse backgrounds
• Effectively utilize and learn various advising and software applications, learning platforms, Microsoft Office Suite, and technology-based delivery systems
• Be knowledgeable of relevant federal, state, and local laws, university regulations, and programs/policies required for compliance
• Experience working effectively in a matrix organization
• Experience with planning and coordinating student support services and programs, working positively and effectively as a contributing member of a team
• A proven track record of communicating and creating programs for a diverse student population
• Demonstrated skill in exceptional organizational and time management
• Experience in effective project and/or program management
• Demonstrated skill in exceptional communication with on-campus constituencies (e.g., staff, faculty, students, managers, etc.)

Required Certifications or Licensures

N/A

Primary Purpose of Organizational Unit

The College of Health and Human Services ( CHHS ) is an interdisciplinary and integrated academic unit that includes three professional schools: the School of Nursing, the School of Social Work, and the School of Health and Applied Human Sciences. The CHHS has a permanent operating budget of approximately $22M, over 200 permanent employees, and over 4,600 students.

The Student Success Center ( SSC ) in CHHS works to develop and provide programs and services for students, staff, and faculty that foster excellence in the student experience and position students for success as they continue in their chosen career paths.

The Center houses caring individuals who are passionate about and dedicated to helping students identify and achieve their educational and career goals.

The Student Success Center works collaboratively with other units across campus (e.g., the Career Center, University College, etc.) to:
1. Provide academic advising
2. Support program recruitment and admissions
3. Provide major, career, and graduate school guidance
4. Perform student assessment, monitoring, and reporting
5. Develop other services and programs that will foster student and alumni success.

The Student Success Center acts as an “accelerator network” and supports campus wide and college services and programs, and thus Student Success Professionals must possess the skill-sets, ability and flexibility to be successful in a changing, fast-paced academic environment.

College/School Information

The College of Health and Human Services was created in July 2010 to provide UNCW with a new mechanism to link and focus its health-related research, professional continuing education, and health knowledge dissemination and application. In the formative stage of development, the CHHS is currently home to three professional schools: School of Health and Applied Human Sciences, School of Nursing, and School of Social Work. The College seeks to be nationally recognized for its inter-professional and collaborative approach to enhancing the health and quality of life of individuals, families, and communities in southeastern North Carolina and beyond. This is an outstanding opportunity to join a leadership team that values interprofessional collaboration, community engagement and impact, and implementation science. The faculty, staff and students of the CHHS are committed to the pursuit of excellence and seek a leader that can facilitate continued positive momentum that has been developed over a proud history at UNCW .

University Information

The University of North Carolina Wilmington, the state’s coastal university, is dedicated to the integration of teaching, mentoring, research and service. Widely acknowledged for its world-class faculty and staff and continuously recognized at a national level for scholarly excellence and affordability, UNCW offers a powerful academic experience that stimulates creative inquiry and critical thinking and a community rich in diversity, inclusion and global perspectives.

A public institution with nearly 18,000 students, UNCW offers a full range of baccalaureate- and graduate-level programs, as well as doctoral degrees in educational leadership, marine biology, nursing practice and psychology; and many distance learning options, including clinical research, an accelerated RN-to- BSN program, an Executive M.B.A. program structured for working professionals, and the nation’s only bachelor’s degree program focused on coastal engineering.

The university’s efforts to advance research and scholarly activities have earned UNCW the elevated designation of “Doctoral Universities: High Research Activity” institution (R2 University) by the Carnegie Classification of Institutions of Higher Education.

UNCW has been part of the University of North Carolina System since 1969.

EEO Statement

At the University of North Carolina at Wilmington ( UNCW ), our culture reflects our values of inclusion, diversity, globalization, ethics and integrity and innovation and we are committed to providing equality of educational and employment opportunity for all persons without regard to race, sex (such as gender, gender identity, marital status, childbirth, and pregnancy), age, color, national origin (including ethnicity), religion, disability, sexual orientation, political affiliation, veteran status, military service member status, genetic information, or relationship to other university constituents – except where sex, age, or ability represent bona fide educational or occupational qualifications or where marital status is a statutorily established eligibility criterion for State funded employee benefit programs. UNCW believes that embracing the unique contributions of our faculty, staff and students is critical to our success and paramount in being recognized for our global mindset.

Eligibility for Employment

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. UNC Wilmington participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

Number of Openings

Single Incumbent

Special Notes to Applicants

Months Per Year

12 Months

FTE

1.0 (40 hours per week)

Type of Position

Permanent

Anticipated Ending Date if Time-Limited Positions

Job Posting Date

01/12/2023

Posting Close Date

02/12/2023
Applicant Documents
Required Documents

1. Cover Letter
2. Resume

Optional Documents Posting Specific Questions

Required fields are indicated with an asterisk (*).

1. * How did you learn about this opportunity?
   
   (Open Ended Question)
   
   
2. * If you responded 'other' above, please indicate where you learned of the opportunity at UNCW:
   
   (Open Ended Question)