IT Support Senior Technician

Extended Job Title

IT Support Senior Technician

Org Level 1

Texas Tech Univ Health Sciences Ctr

Org Level 7

352301 - Simulation Program Ama

Position Description

The IT Support Senior Technician has an expert level of technical knowledge and experience in one or more IT-related areas. This position’s scope of responsibility includes providing technical support and assistance to departments, faculty, staff, and students with the use of hardware and some software support and maintenance. The IT Support Senior Technician will also specialize in hardware and software that support institutional strategic initiatives, and manage area or unit IT projects that impact multiple departments or units.

Requisition ID

31937BR

Travel Required

Up to 25%

Pay Grade Maximum

10000

Major/Essential Functions

1. Maintain/update computer and/or audio/video components of SiMCentral.
Make sure all computer and audio/video equipment are maintained and up to date. Issues are to be addressed with Director to ensure all equipment is functioning correctly. Computers are to be updated weekly in accordance with manufactures guidelines.

2. Maintain/update microcomputers and/or simulators/medical equipment of SiMCentral.
Make sure all computer and audio/video equipment are maintained and up to date. Issues are to be addressed with Director to ensure all equipment is functioning correctly. Computers are to be updated weekly in accordance with manufactures guidelines.

3. Assist director with simulation user/community education and awareness and center planning and implementation. Maintain/update SimCentral website and registration system. Assist Director with periodic review and evaluation of the program, assess areas for growth and improvement to meet the needs of the simulation center.

4. Coordinate with staff in the collection, recording, documenting of center data.
Assist with compiling of data generated by center regarding usage and other activities.

5. Assist with preparation, support and maintenance of patient simulators, part-task trainers, and audio-video equipment. Make sure all computer and audio/video equipment are maintained and up to date. Issues are to be addressed with Director to ensure all equipment is functioning correctly. Computers are to be updated weekly in accordance with manufactures guidelines.

6. Assist director in providing recommendations for budget and purchase of equipment, supplies, and materials related to simulation center activities. Participate in periodic review and evaluation of the program, assess areas for growth and improvement to meet the needs of the simulation center.

7. Management of all SimCentral simulation data into software management system, to include scheduling, logistics, scenario template, manikin programming as needed and post event follow up. Employee will input and manage details of SimCentral events into CAE software management system.

8. Management of all SimCentral OSCE and clinical exam data into software management system, to include scheduling, logistics, scenario template, timing sequence for audio and video recordings as needed and post event follow up. Employee will input and manage details of SimCentral events into CAE software management system.

9. Management of all SimCentral evaluation, assessments and emails into software management system.
Employee will input and manage details of SimCentral events into CAE software management system.

10. Management of all SimCentral evaluation, assessments and emails into software management system.
Employee will input and manage details of SimCentral events into CAE software management system.

11. Perform other related duties as assigned.

Grant Funded?

No

Pay Grade Minimum

4000

Pay Basis

Monthly

Work Location

Amarillo

Campus

HSC - Amarillo

Department

Simulation Program Ama

Job Type

Full Time

Pay Statement

Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as, the institutional pay plan. For additional information, please reference the institutional pay plan on the Human Resources webpage.

Job Group

Senior Level IT

Shift

Day

EEO Statement

As an EEO/AA employer, the Texas Tech University System and its components will not discriminate in our employment practices based on an applicant’s race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information or status as a protected veteran.

Required Qualifications

Bachelor's degree with coursework in computer science, MIS, IT, or other related area plus seven (7) years related full-time paid experience OR a combination of related education and/or experience to equal eleven (11) years.

Does this position work in a research laboratory?

No

Navy Enlisted Classification Code

CTT, IT

Army Military Occupational Specialty Code

25B, 255A

Air Force Specialty Code

3D1X1, 3D1X2

Marine Military Occupational Specialty Code

0651, 6694

Jeanne Clery Act

The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx .