Posting Details

Posting Details

Posting Number

Classification Title
Intake Coordinator

Working Title

Financial Aid/Student Employment

Department Contact Email

Job Summary/Basic Function

The Intake Coordinator will be stationed at the receptionist desk located at the entrance of the Undergraduate Student Success Center. He/she will be the official greeter of students, staff, and other visitors who desire to meet with an Academic Advisor, a Retention Specialist, the FYE Coordinator, or one of the directors. This position includes significant interaction with students, faculty, administration, and staff. Customer service, public relations, and excellent communication skills are a must. The Intake Coordinator will also provide clerical support to the Director of Academic Coaching and Advising as needed.


• Greeting students and visitors
• Answering the phone, taking messages, and directing phone calls accordingly
• Maintaining a clear and concise sign-in log
• Sending students to their respective advisors or respective areas in an orderly fashion
• Ensuring the reception area remains tidy and orderly
• Serves as co-supervisor for student employees
• Performs other appropriate duties as assigned by the Director.


• Ability to type accurately
• Ability to take accurate phone messages
• Excellent customer service skills
• General office skills and familiarity with computers
• Must enjoy working with the public
• Must maintain strict confidentiality
• Must be detail oriented, reliable, efficient, and conscientious
• Integrity, punctuality, and dependability
• Ability to work with minimal supervision
• A working knowledge of Microsoft Word, PowerPoint, and Excel is a plus

Minimum Qualifications

• High School Diploma
• 3-5 years of office support experience
• Excellent communication and organizational skills
• Proficient in the use of word processing software and data entry
• Able to work in team environment
• Ability to provide quality service to student and parents

Central State University is an Equal Opportunity/Affirmative Action Employer

Preferred Qualifications

Posting Date

Closing Date

Open Until Filled

Special Instructions to Applicants

Position Category
Staff - Bi-Weekly (Non Exempt)

Budgeted Annual Salary
$30,000 - 32,000

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * What is the highest degree you hold?
    • Doctorate
    • Completed all Doctorate coursework, but has not completed dissertation
    • Master's Degree
    • Bachelor's Degree
    • Assoicate's Degree
    • High School Diploma or GED
Required Documents
Required Documents
  1. Resume
  2. Cover Letter
  3. Unofficial Transcripts
Optional Documents

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