Application Administrator II

Position Information

UW SYSTEM OFFICIAL TITLE: Application Administrator II
POSTING DATE:  January 10, 2023

Essential Job Functions

This position reports to the Assistant Registrar and configures, integrates, administers, and provides advanced and varied consultation, project management, and operational support of highly complex applications or services with a large number of users. Anticipates issues and devises resolution methodology to support the business operations of the institution.

Assists with maintenance of SIS data and functions, testing of upgrade bundles to be applied to SIS, upgrades to ImageNow and reporting enrollment/degree data to the National Student Clearinghouse. Maintains a functional role to include all aspects of record data entry, assisting Enrollment Services Front Desk Staff, providing direct service to students as needed, and supporting institutional staff in their daily work.

Functions as a developer of queries and other reports as directed by the Assistant Registrar or Registrar or as other staff members request data.

What You'll Do

This position includes the following responsibilities:

• Creates and updates access permissions and maintains user accounts to maintain application security through user profile management.
• Monitors and maintains performance metrics for application features and recommends and takes corrective/preventive actions.
• Troubleshoots hardware, software, and system problems and resolves issues and questions by working with vendors.
• Participates in the evaluation of vendor software releases and impact.
• Coordinates and monitors updates and the installation of upgrades and patches.
• Recommends application enhancements or changes that may involve custom design, integrations, and third-party products.
• Participates in the design, development, and implementation of test and production objects. Defines user requirements and performs configuration, change management, and testing activities.
• Develops and maintains documentation related to the system. Communicates system enhancement or changes as needed.
• Plans and directs staff implementation of small to medium technical projects related to system as needed.
• Regularly communicates with internal leadership to assess efficacy of system and discuss improvements and new features.
• Submits enrollment/degree data to the National Student Clearinghouse.

Qualifications

MINIMUM QUALIFICATIONS:

• Working knowledge of desktop hardware and standard business software programs (e.g. word processing, spreadsheets, database) and the Internet
• Strong computer skills including work with query tools and in large data base environments
• Experience with document imaging and workflow technology
• Possess strong logic and analytic skills
• Ability to work independently and capably solve problems
• Ability to plan, organize, and prioritize work
• Exercise excellent judgment including sensitivity to personal and confidential information

 PREFERRED QUALIFICATIONS:

• Associate's Degree
• Experience in a higher education environment

The Successful Candidate

The successful candidate will be expected to work inclusively and respectfully within a diverse campus community and practice civility in the workplace.  The University welcomes applicants who are dedicated to the appreciation and promotion of inclusivity and equity as crucial components in the pursuit of organizational excellence.

In addition, the successful candidate will have strong oral, written, interpersonal, and organizational skills, demonstrated integrity and strong leadership, and the willingness to work independently and as part of a collaborative team. The University invites applicants who are dedicated to enriching the quality of life for students and the community by embracing the educational value of diversity, promoting environmental sustainability, encouraging engaged citizenship, and serving as an intellectual, cultural, and economic resource.

Conditions of Appointment

Position is a full-time Academic Staff appointment.  This position may have the option to work on-campus or a hybrid schedule subject to approved telecommuting request.  Official transcripts of the highest degree achieved will be required of finalist(s). A criminal conviction investigation will be conducted on the finalist(s). In compliance with the Wisconsin Fair Employment Act, the University does not discriminate on the basis of arrest or conviction record.

All final candidates must be asked, prior to hire, whether they have been found to have engaged in, are currently under investigation for, or left employment during an active investigation in which they were accused of sexual violence or sexual harassment. When obtaining employment reference checks, these same sexual violence or sexual harassment questions must also be asked.

The University of Wisconsin-Green Bay does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term. If you have questions regarding this, please contact Human Resources.

Compensation and Benefits

Minimum salary of $53,000.

This position is exempt from the overtime provisions of the Fair Labor Standards Act (FLSA).

Benefit Details

The UW System provides an excellent benefits package to meet the diverse needs of its employees. This includes several health insurance options, with annual deductibles as low as $250/individual and $500/family. Our benefits package also includes dental, vision, several life insurance options, AD&D and Accident insurance and Flexible Spending and Health Savings Accounts. We participate in the Wisconsin Retirement System (WRS), where employer contributions begin immediately and employees are fully vested after 5 years of service. The UW System also provides supplemental retirement savings programs including a 403(b) and Deferred Compensation.

In addition, employees receive several types of paid leave benefits, which are prorated for employees working less than 100%. This includes 9 legal holidays, 36 hours of personal holiday and between 96-130 hours of sick leave annually. Employees earn 13-27 days of vacation each year, depending on years of service and employment type.

For more details, please review the benefit quick guide linked below.

• UW System Employee Benefits Brochure
• Faculty, Academic Staff, and Limited Quick Guide
• Total Compensation Estimator

Apply

Please go to the full job posting at https://www.uwgb.edu/jobs/positon-listing/application-administrator-ii/, and select the applicable application link.

Select the job title for which you are applying.  Click the "Apply for Job" button.  You must create an account and login before you can apply.  If you are already a registered user, input your "User Name" and "Password” and select "Sign In."  If you have not yet registered, click on "Register Now" to begin the registration process. 

Please be sure to complete all required fields, and include all required documents before submitting your application. Once submitted, you will not be able to edit or attach any application materials. Files must be complete to be considered. Please include the following documents:

• Cover letter specifically addressing qualifications for the essential job functions
• Resume 
• Names and contact information for three references 

If you have any questions, need accommodations, or submitted your application with missing materials, call or email:

Becky Haeny
Phone:  (920) 465-2603
Email:  haenyr@uwgb.edu

Application Deadline

To ensure consideration, please submit application materials by Sunday, January 22, 2023.

Note: The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis.Stat. sec. 19.36(7).

For more information regarding the University of Wisconsin-Green Bay and the surrounding area, see our Campus and Community section. For Campus Safety information see our University Police website and our Annual Security Report (for a paper copy please contact the Office of Human Resources at (920) 465-2390). This report includes statistics about reported crimes, as well as information about crime prevention and campus security policies and procedures.

The University of Wisconsin-Green Bay is an Affirmative Action Equal Employment Opportunity employer committed to achieving a diverse workforce and to maintaining a community which welcomes and values a climate supporting equal opportunity and difference among its members. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender and/or gender identity or expression, marital or parental status, genetic information, national origin, ethnicity, citizenship status, veteran or military status (including disabled veteran, recently separated veteran, other protected veteran, or Armed Forces service medal veteran status), age, or disability.