Associate Director of Counseling & Psychological Services - (STA011557)

Directs the delivery of clinical services within the Counseling and Psychological Services (CAPS) Department. Manages a clinical team that provides psychological and mental health services to students, faculty and staff.

1. Ensures that clients are assigned in a timely manner and that clinical caseloads are appropriately distributed.
2. Assists in the development, revision, and implementation of clinical services policies and procedures.
3. Delivers clinical policies and procedures orientation to new clinicians and interprets clinical policies and procedures for staff as needed.
4. Responsible for the clinical supervision of senior staff, trainees, and front desk support staff.
5. Provides multiculturally competent individual, couples and group counseling and clinical consultation; coordinating referrals when appropriate.
6. Provides outreach and consultation services to the campus community; establishes and maintains communication and relationships with community mental health agencies.
7. Provides crisis intervention services during and after business hours, and performs psychological and LD/ADHD assessments as needed.
8. Serves in the absences of the CAPS Director.
9. Performs other job-related duties as required.

EEO/AA

Associate Director of Clinical Services Counseling & Psychological Services (CAPS)

University of Houston

A full-time, benefits-eligible position commencing February 1, 2023 or no later than August 01, 2023.

Position Description
The Associate Director of Clinical Services (AD) is a member of the Leadership Team and participates in visionary leadership and decision making at CAPS. The AD provides the overall leadership for the delivery of clinical services, day-to-day operations, oversight of the clinical team, and administrative supervision of professional staff. The AD will participate in the development, optimization and implementation of center policies, procedures and functions, and assists the Director in developing priorities and goals for CAPS programs and services. The Associate Director will act as the Director's designee regarding administration, clinical services, crisis response, and consultation when the Director is absent or as needed. The AD is the primary first back up on call to Protocall for after-hours crises.

Administrative responsibilities include : conducting scheduled and random client satisfactions surveys; maintaining quality assurance procedures; assisting the director with data analysis and report writing for all DSA, SFAC, and IACS reports; responding to inquiries from parents, students, faculty/staff, and other stakeholders; responding to records requests, including subpoenas; organizing staff coverage at the center; ensuring that clients are assigned in a timely manner and that clinical caseloads are appropriately distributed; participating in the development, revision, and dissemination of agency policies and procedures as it pertains to clinical services; providing orientation of clinical policies and procedures to new clinicians; providing and/or coordinating clinical consultation with CAPS clinicians and campus constituents; establishing and maintaining communication and relationships with community mental health agencies; coordinating referrals when appropriate; and all other duties as assigned.

Clinical responsibilities: as needed to fill in clinical service gaps, the AD will provide multiculturally competent individual, couples and group counseling; crisis intervention; consultation and outreach; training and supervision.

Minimum Qualifications
Earned doctorate in Counseling or Clinical Psychology. A minimum of three plus years post-licensure. If license is from another state, contract renewal is contingent upon receiving Texas licensure within one year of start date. At least five years post-internship experience in a college/university counseling center with demonstrated increase in counseling center responsibilities/duties. Sensitivity, knowledge and effectiveness in working with a diverse student populations, including traditionally underserved populations – first generation, LGBTQIA+, BIPOC, Latinx, international, veterans.

Ability to work effectively as part of a multi-disciplinary mental health team, with other health professionals, faculty and staff, and stakeholders.



Desired Qualifications
Previous administrative experience, strong leadership and organizational management skills, strong attention to details; current knowledge of national best practices around clinical service delivery; and experience being part of an APA-accredited internship program. Ability to manage complex crises and/or clinical situations and to provide related supervision, training, and consultation to a large multidisciplinary staff as needed. Experience working in a multidisciplinary setting. Familiarity with short term models of treatment, specifically, Stepped Care.

About CAPS:
The University of Houston’s Counseling and Psychological Services (CAPS) is a vital department within the Health and Well-Being (HWB) portfolio. We work closely with our HWB partners, which include the Student Health Center; Campus Recreation; UH Wellness; Justin Dart, Jr. Student Accessibility Center; and Cougars in Recovery. Together, we are committed to fostering a culture of care that promotes the success of our students, faculty, and staff. We are proud to be a designated Jed Campus, and aspire to be a Health Promotion University.
CAPS is accredited by the International Association of Counseling Services and also offers an APA accredited internship in Health Service Psychology. We have a multidisciplinary team consisting of licensed psychologists, doctoral and masters level mental health professionals, and advanced graduate trainees in counseling, clinical, and school psychology. Within our Stepped Care model, our services include triage, essential skills workshops, single session therapy, group counseling, short-term couples and individual counseling. We also offer a large number of resources and outreach to include “Let’s Talk”, QPR, and on demand trainings on a variety of mental health topics.

CAPS is committed to the promotion and affirmation of diversity through a safe and welcoming environment. Our declared mission in providing mental health services emphasizes that people representing the rich diversity of our campus who use our services receive respectful treatment. As one of the most diverse campuses in the country, we have a particular responsibility and opportunity to promote and live up to these convictions.

About the University of Houston

The University of Houston is a Division I university with over 47,000 undergraduate and post graduate students enrolled. It is only one of three Tier One public research institutions in the nation designated as a Hispanic-Serving Institution (HSI) by the U. S. Department of Education Office of Postsecondary Education. It is also designated as an Asian-American Serving Institution (U. S. Department of Education, 2012). UH has strong athletic programs and is joining the Big 12 Athletic Conference next year.

The University of Houston is an Equal Opportunity/Affirmative Action institution. Minorities, women, veterans and persons with disabilities are encouraged to apply. Additionally, the University prohibits discrimination in employment on the basis of sexual orientation, gender identity or gender expression.

Discover the Space City
The City of Houston is a global city that is rich with arts and entertainment including vibrant Theater and Museum Districts, the World Series winning Houston Astros, Houston Texans and Houston Rockets, Houston Dynamo and Houston Dash, cultural events, and over 1400 acres of green space for outdoor enthusiasts. Visit NASA or take a short drive to Galveston. H-town is also filled with endless dining options for foodies.

Note: We will notify you in advance of making contact with any of your references. References may be contacted prior to an invitation for a campus visit.

Qualifications :

Doctoral and 5 years experience

Requires singular knowledge of a specialized advanced professional discipline or the highest level of general business knowledge, normally acquired through attainment of a directly job-related terminal degree or equivalent formal training in a recognized field of specialization that is directly related to the type of work being performed. Requires a minimum of five (5) years of directly job-related experience. Requires professional licensing, certification or registration directly related to the job, as specified on the job posting details.

Associate Director of Clinical Services Counseling & Psychological Services (CAPS)

University of Houston

A full-time, benefits-eligible position commencing February 1, 2023 and no later than August 01, 2023.

Position Description:

The Associate Director of Clinical Services (AD) is a member of the Leadership Team and participates in visionary leadership and decision making at CAPS. The AD provides the overall leadership for the delivery of clinical services, day-to-day operations, oversight of the clinical team, and administrative supervision of professional staff. The AD will participate in the development, optimization and implementation of center policies, procedures and functions, and assists the Director in developing priorities and goals for CAPS programs and services. The Associate Director will act as the Director's designee regarding administration, clinical services, crisis response, and consultation when the Director is absent or as needed. The AD is the primary first back up on call to Protocall for after-hours crises.

Administrative responsibilities include : conducting scheduled and random client satisfactions surveys; maintaining quality assurance procedures; assisting the director with data analysis and report writing for all DSA, SFAC, and IACS reports; responding to inquiries from parents, students, faculty/staff, and other stakeholders; responding to records requests, including subpoenas; organizing staff coverage at the center; ensuring that clients are assigned in a timely manner and that clinical caseloads are appropriately distributed; participating in the development, revision, and dissemination of agency policies and procedures as it pertains to clinical services; providing orientation of clinical policies and procedures to new clinicians; providing and/or coordinating clinical consultation with CAPS clinicians and campus constituents; establishing and maintaining communication and relationships with community mental health agencies; coordinating referrals when appropriate; and all other duties as assigned.

Clinical responsibilities: as needed to fill in clinical service gaps, the AD will provide multiculturally competent individual, couples and group counseling; crisis intervention; consultation and outreach; training and supervision.

Minimum Qualifications

Earned doctorate in Counseling or Clinical Psychology. A minimum of three plus years post-licensure. If license is from another state, contract renewal is contingent upon receiving Texas licensure within one year of start date. At least five years post-internship experience in a college/university counseling center with demonstrated increase in counseling center responsibilities/duties. Sensitivity, knowledge and effectiveness in working with a diverse student populations, including traditionally underserved populations – first generation, LGBTQIA+, BIPOC, Latinx, international, veterans.

Ability to work effectively as part of a multi-disciplinary mental health team, with other health professionals, faculty and staff, and stakeholders.

Desired Qualifications

Previous administrative experience, strong leadership and organizational management skills, strong attention to details; current knowledge of national best practices around clinical service delivery; and experience being part of an APA-accredited internship program. Ability to manage complex crises and/or clinical situations and to provide related supervision, training, and consultation to a large multidisciplinary staff as needed. Experience working in a multidisciplinary setting. Familiarity with short term models of treatment, specifically, Stepped Care.

About CAPS:

The University of Houston’s Counseling and Psychological Services (CAPS) is a vital department within the Health and Well-Being (HWB) portfolio. We work closely with our HWB partners, which include the Student Health Center; Campus Recreation; UH Wellness; Justin Dart, Jr. Student Accessibility Center; and Cougars in Recovery. CAPS is accredited by the International Association of Counseling Services and also offers an APA accredited internship in Health Service Psychology. Our staff consists of licensed psychologists, doctoral and masters level mental health professionals, and advanced graduate trainees in counseling, clinical, and school psychology. Within our Stepped Care model, our services include triage, essential skills workshops, single session therapy, group counseling, short-term couples and individual counseling. We also offer a large number of resources and outreach to include “Let’s Talk”, QPR, and on demand trainings on a variety of mental health topics.

The University of Houston's Counseling and Psychological Services (CAPS) is committed to the promotion and affirmation of diversity through a safe and welcoming environment. Our declared mission in providing mental health services emphasizes that people representing the rich diversity of our campus who use our services receive respectful treatment. As one of the most diverse campuses in the country, we have a particular responsibility and opportunity to promote and live up to these convictions.

About the University of Houston

It is only one of three Tier One public research institutions in the nation designated as a Hispanic-Serving Institution (HSI) by the U. S. Department of Education Office of Postsecondary Education. It is also designated as an Asian-American Serving Institution (U. S. Department of Education, 2012).

The University of Houston is an Equal Opportunity/Affirmative Action institution. Minorities, women, veterans and persons with disabilities are encouraged to apply. Additionally, the University prohibits discrimination in employment on the basis of sexual orientation, gender identity or gender expression.

Notes to Applicant: Applicants please see the additional job information.