Marketing and Communications Manager, Experiential Learning and Career Success

Application instructions are located at the bottom of the page. Please apply directly through the University of Montana's career portal UM Jobs at https://umjobs.silkroad.com/ for positions at the University of Montana – Missoula, University of Montana Western (Dillon), and Helena College. Do not apply through Indeed.com or use easy apply through Indeed.com *

Experiential Learning and Career Success (ELCS) invites applications for a Marketing and Communications Manager to join their team. Under the direction of the Associate Director of Experiential Learning, this creative and collaborative position is responsible for all the marketing, social media, and outreach materials needed to support the ELCS team. Responsibilities include: creating and marketing content about ELCS to our varied audiences; managing our websites and social media presence; crafting educational materials to better support our users about how to use our services; assisting ELCS leadership in developing and carrying out a strategic communications plan and calendar; collecting and disseminating information for the ELCS newsletter; providing excellent internal and external customer service to maintain a team-oriented attitude; overseeing front office/reception responsibilities as the first touchpoint most people will have with ELCS, and supervising student workers to help support front desk responsibilities.

• Assist in developing and carrying out a strategic communications plan and calendar, in consultation with ELCS leadership
• Develop, maintain, and create new content for the ELCS and associated websites in consultation with appropriate ELCS content area experts, ensuring compliance with ADA and other accessibility standards
• Act as a liaison between ELCS and UM Marketing & Communications department as needed for updated university graphics, branding, and project assistance
• Facilitate the production of a regular ELCS departmental newsletter
• Manage ELCS social media presence and create marketing campaigns to support all ELCS events and initiatives
• Create ads, flyers, brochures, banners, signs, PowerPoint presentations and other digital media to support all ELCS events and initiatives
• Manage presentation request form and forward requests to appropriate personnel
• Create and coordinate marketing and communication budget, in consultation with Administrative and Finance Manager
• Work with various print vendors both off and on campus in alignment with UM branding standards
• Manage the production of short informational videos and webinars showcasing student experiences
• Support the creation and design of training materials for various user groups
• Provide general event and photography support for events
• Design, create, update forms, lists, and reports as needed/requested by staff, faculty, and administration
• Select, train, supervise, and evaluate student employees who support ELCS with reception, appointment coordination, and marketing
• Monitor the main ELCS phone line and email account and respond to voicemails and/or emails as needed when the front desk is not staffed

Required Skills:

• Experience with graphic design software and web design.
• Ability to learn and adapt to new technology.
• Experience with communication and outreach strategies.
• Strong organizational and planning skills.

Minimum Required Experience:

• Bachelor’s Degree in a liberal art or business-related field and at least two (2) years of data platform, social media, and/or web design experience or an equivalent combination of education and experience.

Preferred Qualifications:

• Office management or reception experience.
• Experience supervising others.

About ELCS and UM :

ELCS strives to help students maximize their education through engaging experiences and intentional planning, preparing them for success today and tomorrow.

The University of Montana is flagship, research institution with approximately 10,000 undergraduate and graduate students. It is located in Missoula, a culturally vibrant community of about 75,000, surrounded by mountains and three rivers converge. Abundant recreational opportunities in surrounding state and national forests and nearby Glacier National Park and Yellowstone National Park complement a thriving intellectual atmosphere. The University of Montana offers eligible employees a generous benefits package that positively separates UM from other local employers and offers many programs and policies to support work-life balance for its employees.

The University of Montana is an Affirmative Action/Equal Opportunity employer and has a strong institutional commitment to the principle of diversity in all areas. In that spirit, we are particularly interested in receiving applications from a broad spectrum of qualified people who would assist the University in demonstrating its five priorities for action : Place student success at the center of all we do; drive excellence and innovation in teaching, learning, and research; embody the principle of “mission first, people always"; partner with place; and proudly tell the UM story.

To learn more about the University of Montana, Missoula, and the State of Montana, please visit the links below.

• University of Montana
• Video: Mission First, People Always
• UM on YouTube
• City of Missoula
• Video: There's This Place
• Destination Missoula
• Missoula Area Chamber of Commerce
• The State of Montana
• Visit Montana

Position Details:

Position Title: Marketing and Communications Manager (Media Information Specialist)

Position Number: 010400

Department: Experiential Learning and Career Success

Work Schedule: Full-time, 1.0 FTE (40 Hours a week), Monday through Friday 8:00 am to 5:00 pm, 12 months/year.

Salary: $18.776/hr.

Union Affiliation: FOCUS-MFPE

Probationary Period: Six months minimum

Benefits Include : Insurance package, mandatory retirement plan, partial tuition waiver, and wellness program

Criminal Background Investigation is required prior to the Offer of Employment In accordance with University regulations, finalists for this position will be subject to criminal background investigations. ADA/EOE/AA/Veteran's Preference Reasonable accommodations are provided in the hiring process for persons with disabilities. For example, this material is available in alternative format upon request. As an Equal Opportunity/Affirmative Action employer, we encourage applications from minorities, veterans, and women. Qualified candidates may request veterans’ or disabilities preference in accordance with state law. References: References not listed on the application materials may be contacted; notice may be provided to the applicant. Testing: Individual hiring departments at UM may elect to administer pre-employment tests, which are relevant to essential job functions. Employment Eligibility: All New Employees must be eligible and show employment eligibility verification by the first date of employment at UM, as legally required (e.g., Form I-9).

Must be eligible to work in the United State upon hire. Sponsorship is not available for this position.


How to Apply:

Priority Application Date: Tuesday , January 31, 2023 by 11:59 PM (Mountain Time)

Complete applications received by this date will be guaranteed consideration. To receive full consideration, candidates are required to submit all of the following materials. Application will remain open until position is filled.

Please submit the following application materials** via the UM Jobs portal and by clicking "New Resume/CV" button. Please do not apply through Indeed.com*.

*Please note, only five (5) attachments allowed per application. Please combine documents accordingly.

A complete application Includes:

1. Letter of Interest – addressing your qualifications and experience related to the stated required skills for the position. A general letter salutation such as “Dear Search Committee” or “Dear Hiring Manager” is acceptable.
2. Detailed Resume – listing education and describing work experience.
3. Professional References – names and contact information for three (3) professional references.
4. Candidates Selected for interview will be asked to bring samples of marketing materials they have created.

* Applying through Indeed.com or easy apply through Indeed.com may result in submission of an incomplete application. Applications may be removed from full consideration if they are not complete with materials listed above under the "How to Apply" section. It is the responsibility of the applicant to ensure complete application materials are submitted and received by the date listed above.

** Please note: only five (5) attachments are allowed per application. Please combine documents accordingly.

Job Location Missoula, United States
Position Type Full-Time/Regular