Global Engagement Systems Coordinator
- University of Oregon
- Oregon, United States
- Salary Not specified
- Posted Date
- Jan 6, 2023
- Position Type
- Administrative, Business & Administrative Affairs, Computer Services & Information Technology
- Employment Level
- Employment Type
- Full Time
Global Engagement Systems Coordinator
Job no: 530631
Work type: Classified Staff
Location: Eugene, OR
Categories: Foreign Languages/Linguistics, Information Technology, Student Life/Services, Computer and Information Science, Planning/Project Management, Data Science
Department: Division of Global Engagement
Classification: Info Technology Consultant
Appointment Type and Duration: Regular, Ongoing
Salary: $20.28 - $37.59 per hour
Review of Applications Begins
November 25, 2022; position open until filled
Special Instructions to Applicants
Along with your online application, please upload:
- A current resume
- A cover letter that directly addresses how your skills and
experience match the duties and responsibilities of the position as
described in the position summary
- Response to the following supplemental question:
1) The Division of Global Engagement is working intentionally to create a diverse, respectful, and safe atmosphere for all people, both here and abroad. If you are selected for this position, how would you contribute to this objective?
Please note, as part of the application, you will also be asked to provide the names and contact information for three references. Candidates will be notified prior to references being contacted.
The Division of Global Engagement (DGE) works to make the University of Oregon a more global university. In 21st-century higher education, international engagement is not an optional extra: as noted in UO's Academic Plan, it is a core mission, essential to a thriving, socially salient, intellectually robust, academic community. It is part of the normal functioning of every school, college, department, and center. DGE works to support and integrate the wide range of international engagements, global-scale projects, and transnational partnerships launched and maintained in our many academic units. Units within DGE consist of International Student and Scholar Services (ISSS), Global Education Oregon (GEO), Global Studies Institute (GSI), and Mills International Center.
The Global Engagement Systems Coordinator (GESC) is primarily responsible for managing the technology systems used by the Division of Global Engagement, including Terra Dotta, Smartsheet, Sunapsis, or like systems. The GESC builds efficiencies within and across systems, creates new functionalities that serve a wide range of programs within the Division, and trains and supports staff in adopting and using the different technology systems. The GESC leads GEO's efforts to optimize the use of information systems and streamline associated processes. The GESC develops and implements solutions in the areas of integrated database administration, collaboration software, technical support, and user training. Critical to the success of this role is the ability to translate technical information for non-technical audiences and to turn non-technical feedback into specific technical action items.
The GESC reports to the Assistant Director for Analytics and Student Success and collaborates with DGE Central Administration, GEO staff, ISSS staff, and GSI staff. This position will work with GEO staff to ensure that all functionalities in our application management software (e.g. Terra Dotta Studio Abroad) are ready for use by stakeholders such as students, faculty, and campus partners; such functionalities include opening study abroad program applications, updating dates and deadlines, preparing query watches, and creating and revising questionnaires, signature documents, and material submissions. The GESC is responsible for ensuring the optimal use of the Terra Dotta data management system and its optimal connectivity with other GEO and university systems. To this end, the GESC analyzes relevant business processes, collaborates with relevant IT units to integrate Terra Dotta with university systems, manages the execution of all system change requests, manages Terra Dotta access rights for multiple user groups, and manages the upgrading of all GEO systems, including Terra Dotta.
The GESC will also maintain, build, and interconnect Smartsheets that pertain to program budgets, program master lists, faculty program proposals, institutional relations, and other workspaces. The GESC will act as liaise with the product vendors as well as UO Information Services, troubleshoot issues, and assist DGE staff on the best use of the systems.
The GESC must exhibit collegiality in a team environment and the ability to create a welcoming and professional atmosphere in the office. This person will exhibit cultural humility and agility, with the commitment to work with individuals from diverse backgrounds.
This classification requires a basic foundation of knowledge and skills of technology and information systems generally obtained through an AA degree in computer science, information systems, educational technology, communications, or related fields, or similar certified course work in applicable fields of study and at least one year of related work experience.
- Demonstrated ability to consult and advise on technology
platforms and related projects to staff, leadership, and related
- Demonstrated ability to present to large and small
- Demonstrated skills in program management, including
- Demonstrated ability to work collegially and collaboratively
with faculty, staff, and students from diverse
- Strong written and oral communication skills.
- Demonstrated high-level organizational skills with the ability
to prioritize and multi-task effectively in a fast-paced,
detail-oriented, and time-sensitive environment.
- Diligently attends to details and pursues quality in
- Demonstrated ability to anticipate next steps and execute
- Recognizes situations that warrant initiative and move forward;
resolving issues, problems, or situations.
- Excellent ability to use office technology. Must be a fast
learner with new systems.
- Demonstrated ability to extract, analyze, and compile
- Demonstrated ability to compile and interpret data and
- Advanced degree.
- Experience using, configuring, and/or implementing application
and data management technology, with a preference for Terra Dotta
Studio Abroad, Smartsheet, and/or Sunapsis.
- Experience working in International Education.
- Experience with website design standards, including UO
Communications, HTML, WCAG 2.1, and Drupal.
- Experience leading the integration of existing data platforms
for a large division.
- Experience with designing and implementing technology
- Experience managing and negotiating vendor contracts and
agreements with end users, service providers, and regulatory
- Experience with information security standards (e.g., NIST),
and rules and regulations related to information security and
confidentiality (e.g., PCI, FERPA, etc.).
FLSA Exempt: No
All offers of employment are contingent upon successful completion of a background inquiry.
This is a classified position represented by the SEIU Local 503, Oregon Public Employees Union.
University of Oregon students and employees are required to be vaccinated against COVID-19. For additional information see: https://hr.uoregon.edu/uo-covid-19-vaccination-requirement-employee-process.
The University of Oregon is proud to offer a robust benefits package to eligible employees, including health insurance, retirement plans, and paid time off. For more information about benefits, visit http://hr.uoregon.edu/careers/about-benefits.
The University of Oregon is an equal opportunity, affirmative action institution committed to cultural diversity and compliance with the ADA. The University encourages all qualified individuals to apply, and does not discriminate on the basis of any protected status, including veteran and disability status. The University is committed to providing reasonable accommodations to applicants and employees with disabilities. To request an accommodation in connection with the application process, please contact us at firstname.lastname@example.org or 541-346-5112.
UO prohibits discrimination on the basis of race, color, sex, national or ethnic origin, age, religion, marital status, disability, veteran status, sexual orientation, gender identity, and gender expression in all programs, activities and employment practices as required by Title IX, other applicable laws, and policies. Retaliation is prohibited by UO policy. Questions may be referred to the Title IX Coordinator, Office of Civil Rights Compliance, or to the Office for Civil Rights. Contact information, related policies, and complaint procedures are listed on the statement of non-discrimination.
In compliance with federal law, the University of Oregon prepares an annual report on campus security and fire safety programs and services. The Annual Campus Security and Fire Safety Report is available online at https://clery.uoregon.edu/annual-campus-security-and-fire-safety-report.
To apply, visit https://careers.uoregon.edu/en-us/job/530631/global-engagement-systems-coordinator
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