IT Support Technician
- Employer
- Wheaton College of Massachusetts
- Location
- Massachusetts, United States
- Salary
- Salary Not Specified
- Date posted
- Jan 5, 2023
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Job Details
Wheaton is a leading private, coeducational, liberal arts college
of 1800 students located in Norton, MA and within easy commuting
distance of Boston and Providence.
Posting Details
Posting Details
Posting Number:
0600966
Position Title:
IT Support Technician
FLSA:
Non-Exempt
Job Type:
Full-Time
Staff Term:
12 Months
Staff Work Schedule (hours/dates):
8:30 - 4:30
Academic Year Schedule (dates):
Faculty Term:
Position Type:
Staff
Department:
IT Support Services
Job Summary/Basic Function:
Support all aspects of desktop, laptop and software needs for faculty, staff and students.Work with Senior staff on support tickets and projects including labs and classrooms. Support Help Desk students with technical issues. Support the Help Desk Area when students are not there. Work with coordinator when needed to inventory and prepare newly received systems for processing.
Minimum Qualifications:
Required – Vocational or technical training or degree
Preferred – Bachelor’s or Associates degree
Required – Excellent customer service skills
Preferred Qualifications:
A+ Certification
Microsoft Office Certification
Google apps knowledge
Compensation and Benefits
To attract and retain the most talented individuals, Wheaton College maintains a flexible and competitive staff compensation and benefits program.
When determining and establishing hiring rates or recruitment ranges for a position, the College considers a number of factors including the budget for the position, the range of the grade, the external market for the position or similar positions, level and scope of responsibilities, required education, skills and relevant experience as well as internal equity. All salary offers must have the prior approval of the Office of Human Resources.
The minimum starting hourly rate for this position is 24.00/hour.
Physical Demands
Lifting of computer equipment
ADA Statement:
Individuals must possess these knowledges, skills and abilities or be able to explain and demonstrate that the individual can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.
Eeo Statement
Wheaton is a private coeducational liberal arts college within easy
commuting distance of Boston and Providence. We have nearly 1,700
undergraduates from 40 U.S. States and more than 70 countries. Nearly 23%
of our undergraduates are U.S. students of color and 11% are international
citizens. Wheaton College is an equal opportunity/affirmative action
employer and does not discriminate against any individual or group on the
basis of gender, sexual orientation, gender identity or expression, age,
race, color, religion, national origin, veteran status, genetic
information, or disability. In a continuing effort to maintain and enrich
an intellectually diverse learning environment, the Department and the
College actively encourages applications from women and members of
underrepresented groups.
Posting Date:
01/05/2023
Closing Date:
Open Until Filled
No
Contact(s):
Office of Human Resources
Contact Phone/Extension:
508-286-8206
Contact Email:
careers@wheatoncollege.edu
Contact Fax
Special Instructions to Candidates:
Nights and weekends as required
References
Supplemental Questions
Required fields are indicated with an asterisk (*).
Optional & Required Documents
Required Documents
Posting Details
Posting Details
Posting Number:
0600966
Position Title:
IT Support Technician
FLSA:
Non-Exempt
Job Type:
Full-Time
Staff Term:
12 Months
Staff Work Schedule (hours/dates):
8:30 - 4:30
Academic Year Schedule (dates):
Faculty Term:
Position Type:
Staff
Department:
IT Support Services
Job Summary/Basic Function:
Support all aspects of desktop, laptop and software needs for faculty, staff and students.Work with Senior staff on support tickets and projects including labs and classrooms. Support Help Desk students with technical issues. Support the Help Desk Area when students are not there. Work with coordinator when needed to inventory and prepare newly received systems for processing.
Minimum Qualifications:
Required – Vocational or technical training or degree
Preferred – Bachelor’s or Associates degree
Required – Excellent customer service skills
Preferred Qualifications:
A+ Certification
Microsoft Office Certification
Google apps knowledge
Compensation and Benefits
To attract and retain the most talented individuals, Wheaton College maintains a flexible and competitive staff compensation and benefits program.
When determining and establishing hiring rates or recruitment ranges for a position, the College considers a number of factors including the budget for the position, the range of the grade, the external market for the position or similar positions, level and scope of responsibilities, required education, skills and relevant experience as well as internal equity. All salary offers must have the prior approval of the Office of Human Resources.
The minimum starting hourly rate for this position is 24.00/hour.
Physical Demands
Lifting of computer equipment
ADA Statement:
Individuals must possess these knowledges, skills and abilities or be able to explain and demonstrate that the individual can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.
Eeo Statement
Wheaton is a private coeducational liberal arts college within easy
commuting distance of Boston and Providence. We have nearly 1,700
undergraduates from 40 U.S. States and more than 70 countries. Nearly 23%
of our undergraduates are U.S. students of color and 11% are international
citizens. Wheaton College is an equal opportunity/affirmative action
employer and does not discriminate against any individual or group on the
basis of gender, sexual orientation, gender identity or expression, age,
race, color, religion, national origin, veteran status, genetic
information, or disability. In a continuing effort to maintain and enrich
an intellectually diverse learning environment, the Department and the
College actively encourages applications from women and members of
underrepresented groups.
Posting Date:
01/05/2023
Closing Date:
Open Until Filled
No
Contact(s):
Office of Human Resources
Contact Phone/Extension:
508-286-8206
Contact Email:
careers@wheatoncollege.edu
Contact Fax
Special Instructions to Candidates:
Nights and weekends as required
References
Supplemental Questions
Required fields are indicated with an asterisk (*).
Optional & Required Documents
Required Documents
- Cover Letter
- Resume
- Letter of Recommendation 1
- Letter of Recommendation 2
- List of References
Company
Founded in 1834 in Norton, Massachusetts, Wheaton College is among New England's premier private liberal arts and sciences colleges.
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