About Lake-Sumter State College
This is an exciting time at Lake-Sumter State College!
Under the leadership of President Heather Bigard, we are embarking
on a bold journey to transform the ways in which we connect and
educate our students while embracing our rich history of
high-quality education and personalized student support services.
We currently serve over 6,500 students each year and plan to grow
to over 10,000 in the next several years.
As a Lakehawk, you’ll have the opportunity to connect and
collaborate with incredible faculty and staff who are focused on
making a real difference in the lives of students in our community.
Together, we will continue to create a significant impact to meet
the needs of today’s students and prepare for future
We invite you to join us in our commitment to student
Essential Duties & Responsibilities
- Responsible for meeting with students, answering phones.
- Process verifications and corrections through Banner FA.
- Responsible for reviewing and adjusting COA accordingly to the
- Responsible ISIR Compare report.
- Assisting with the Over award, Pell Back offs, reviewing non
verifiable student files to clear C Flags, and other federal
- Assist the Associate Director with Appeals, Professional
Judgements and Dependency Override processing.
- Assist the Associate Director with internal audits (file
- Counsel students and parents on various financial aid
- Supervise Student worker for the Leesburg Campus
- Assist Director and Associate Director with Course out of
B.A. or B.S. degree required. Master's degree
Minimum of two years of financial aid student
experience or three years of relevant financial experience. Two
years of Banner/Ellucian experience preferred. Demonstrated
excellent interpersonal and customer service skills required
Minimum Qualifications & Education
- Demonstrated knowledge of Banner or comparable software
- Must be proficient in COD, NSLDS, and FAA Access.
- Student oriented/focused.
- Proven knowledge in awarding and disbursing financial aid.
- Financial aid experience in the day-to-day operations of
federal, state and local programs.
- Demonstrated ability to work in a high paced environment.
- Demonstrated strong mathematical aptitude and strong attention
- Knowledge of general office practices and procedures; excellent
- Knowledge of grammar, punctuation, and correspondence
- Microsoft Office Suite experience.
- Ability to communicate effectively, both orally and in
- Ability to exercise important human relations skills in
establishing and maintaining effective working relations.
- Ability to successfully manage multiple tasks/projects
- Must be willing to work flexible hours and extended hours both
on and off campuses
- Promote a common purpose consistent with stated College goals
and demonstrate a commitment to students and the learning
- Possess the knowledge of general written standards and
procedures utilized, and have the ability to read, interpret, and
follow procedural and policy manual related to the job tasks.
- Proficiency in computer applications, including Microsoft
Outlook and MS Office products (Word, PowerPoint, Excel).
- Demonstrate the ability to respond to supervision, guidance and
direction in a positive, receptive manner and in accordance with
- Provide quality customer service by creating a welcoming and
- Present a professional image in word, action and attire.
- Demonstrate professionalism in effectively communicating and
collaborating with a diverse population while understanding and
respecting each other’s view of the world, personalities and
- Conduct oneself in a manner consistent with the College’s
standards of ethical conduct.
- Apply effective techniques to work both independently and to
create working relationships with others to achieve common goals;
successfully communicates and collaborates with others to achieve
- Demonstrate skills necessary to look at situations and
processes critically to make recommendations for improvement.