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Test Accommodation Center Coordinator (Student Services Professional II)

San Diego State University
California, United States
Salary Not specified
Posted Date
Dec 29, 2022

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Position Type
Administrative, Student Affairs, Disabled Student Services
Employment Level
Employment Type
Full Time

Test Accommodation Center Coordinator (Student Services Professional II)

Job No: 519502
Work Type:
Locations: San Diego
Categories: Unit 4 - APC - Academic Professionals of California, Temporary, Full Time, Student Services

Position Summary

Student Ability Success Center (SASC) in the Division of Student Affairs and Campus Diversity provides a full range of accommodations and services to nearly 2,500 students with physical, psychological, and learning disabilities, facilitating equal access to the educational process. This is accomplished through direct service support, review of campus accessibility, adaptive technology, assessment, test accommodation, and a variety of other services. Accommodations vary according to types of disabilities and may include sign language interpreting; provision of alternative formats, such as electronic text or Braille; computer-assisted real-time captioning; test accommodations; advising; assistive computer technology; cart transportation services, and numerous other services. Provision of these academic support services, technology and advocacy promotes the retention and graduation of students with disabilities at SDSU.

Two additional programs are affiliated with the Student Ability Success Center. The first is funded by a federal TRiO-Student Support Services grant that provides enhanced services intended to increase graduation and retention rates of at-risk undergraduates. The TRiO-SSS program employs three professional staff. The second is a Workability IV program that is a cooperative contract between the state Department of Rehabilitation (DOR), SDSU Career Services and Student Ability Success Center the purpose of which is to deliver enhanced career services to students with disabilities who are DOR consumers. The Workability IV program employs one full-time professional staff and one part-time support staff.

Under the direction of the Associate Director and Director of Student Ability Success Center, the incumbent of this position oversees the delivery of test accommodations to students with disabilities, which are legally mandated accommodations under the ADA. Test accommodations are authorized for students whose documented disabilities warrant special arrangement during academic tests and are usually provided in SASC's Test Accommodation Center. Examples of test accommodations are extra time on exams, use of assistive technology and software, use of student reader or scribe, separate, quiet rooms, use of calculator, computers or special equipment, etc. The Test Accommodation Center is an extension of the faculty's academic classroom environment. As such SASC, through the Test Accommodation Coordinator, is expected to work closely with faculty and students to provide legally mandated accommodations while meeting the academic requirements of the exams and maintaining the integrity of the testing environment. Test accommodations are in place to allow students with disabilities an opportunity to best demonstrate the knowledge, skills, and abilities learned during their classroom experiences and to make successful progress toward their degrees.

The Test Accommodation Center is in a physically distinct location from SASC's main operations, and the Test Accommodation Coordinator does not have immediate supervision in carrying out day-to-day operations. The Coordinator is responsible for maintaining the integrity of the center from the standpoint of the faculty and student constituents who depend on it. They deal with an increasing number of standard requests for accommodations as well as a wide range of faculty inquiries, concerns, and special circumstances. The Coordinator works with students during the test accommodation process as a time when many students are under significant emotional stress. The incumbent is expected to work with minimal day-to-day supervision in arranging for routine test accommodations needed by the majority of students. Non-routine accommodation requests require good judgment in knowing when to act and when to seek additional consultation with the Director, Associate Director, and the SASC Counselors, and possibly with university faculty and administrators. The coordinator is expected to recommend solutions and options for resolution of issues during the consultation process.

The incumbent also evaluates the needs of new incoming students with temporary disabilities that affect their manual dexterity, assigns appropriate test accommodations, and provides orientation to the test accommodation process for these new students. The Coordinator works with over 1,600 students authorized to receive test accommodations and oversees the administration of over 5,000 accommodated tests, quizzes, and final exams each year.

For more information regarding the Student Ability Success Center, click here.

This is a full-time (1.0 time-base), benefits-eligible, temporary position anticipated to end on or before June 30, 2023, with the possibility of reappointment.

The work hours for this position are Tuesday - Friday, 9:00 a.m. to 5:30 p.m. and Saturday from 8:00 a.m. to 4:30 p.m. with Sunday and Monday off. . This position is designated exempt under FLSA and is not eligible for overtime compensation.

The individual hired into this role will work on-campus at SDSU in San Diego.

Education and Experience

Education: Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown below may be substituted for the required education on a year-for-year basis.

Experience: Possession of the required knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A Master's degree in a job-related field may be substituted for one year of the professional experience.

Preferred Qualifications
  • Master's degree in related field
  • Work experience in disability services at the postsecondary level
  • Experience providing test accommodations to university-level students with disabilities
  • Fluency in using Microsoft Office, Google Suite, and database management systems
  • Working knowledge of assistive technology hardware and software, as well as standard computer hardware and software
  • Superior oral and written communication skills

  • Compensation and Benefits

    Starting salary upon appointment not expected to exceed $4,610 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department's fiscal resources.

    San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here.

    CSU Classification Salary Range: $4,610 - $6,556 per month

    SDSU COVID-19 Vaccine Policy

    In accordance with the California State University systemwide policy and the Academic Professionals of California Union MOU, the individual hired into this position may voluntarily provide proof of vaccination against COVID-19. Alternatively, those who choose not to provide proof of vaccination will be considered unvaccinated and required to participate in SDSU's COVID-19 testing program. Proof of vaccination or COVID test results will be submitted through the university's secure online health portal. An individual is considered fully vaccinated two weeks after their second dose of a two-shot vaccine or two weeks after the first dose of a single-shot vaccine.

    Supplemental Information

    Initial review of the required application materials, including cover letters and resumes, will begin on November 10, 2022. To receive full consideration, apply by November 9, 2022.

    The person holding this position is considered a ‘mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

    San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act.

    A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.

    SDSU is a smoke-free campus. For more information, please click here.

    SDSU is an equal opportunity employer and does not discriminate against persons on the basis of race, religion, national origin, sexual orientation, gender, gender identity and expression, marital status, age, disability, pregnancy, medical condition, or covered veteran status.

    Applicants with disabilities and applicants who require assistance completing an application may contact the Employment team at

    Advertised: Oct 26, 2022 (9:00 AM)
    Applications Close: Open until filled

    To apply, visit


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