Response Coordinating Case Manager

Colorado School of Mines
Colorado, United States
Salary Not Specified
Posted Date
Dec 22, 2022

Position Title
Response Coordinating Case Manager
The Opportunity

The Response Coordinating Case Manager (RCCM) is part of the Student Outreach and Support (SOS) Team to support mental health and well-being of the Mines student body. This new position coordinates mental health and incident response services for the campus, primarily focusing on residence hall communities. The Response Coordinating Case Manager will provide support for students that are experiencing emerging crisis situations. They will also provide on-going case management, connect students to campus and community resources, and hold office hours. The Response Coordinating Case Manager will serve as the “on-call” responder for approximately one week each month, responding to emerging mental health crisis situations that arise after hours and over the weekend. This position is a 10-month live-in position that requires flexible scheduling designed to address participation in the on-call rotation throughout the year and during weekday, weekend, and holidays. Because this work is a new initiative on campus, we currently have three positions available.

The Department
Student Outreach and Support (SOS) is a growing team whose work has tangible, meaningful and direct impact on our students. The SOS team is a supportive group of people dedicated to student well-being while also growing personally and professionally through various developmental opportunities. Truthfully, this work isn't easy. But it's worth it.
  • Provide embedded crisis intervention to the Residence Life Communities
  • Assess students’ emotional and/or psychological status and implement appropriate responses including referrals to campus and community medical and mental health resources.
  • Follow up with students of concern to monitor progress and deliver ongoing case management.
  • Communicate with emergency contacts to provide updates on crisis situations as needed
  • Serve as the “on-call” incident response coordinator for one week each month, responding to acute mental health crisis situations that arise in the evenings and weekends.
  • Serve as a resource for Residence Life staff related to mental health and well-being
  • Create positive residential experiences for students living on campus by developing relationships and having a significant presence in the residence halls during evenings.
  • Communicate with Student Outreach and Support (SOS), Counseling, Health Center, Residence Life, Dean of Students, and other Student Life team members to provide updates regarding on-going situations
  • Participate in Residence Life programs to help build community and connections
  • Create and deliver programming to address mental health needs identified in the communities
  • Normal working hours are 3:00PM-1:00AM (three or four shifts per week per person)

Minimum Qualifications

Education and Experience:
  • Minimum of a Bachelor’s degree from an accredited institution in the area of psychology, counseling, social work, education, public health or related field
  • Demonstrated experience in community support services with a background in triage/crisis intervention
  • Familiarity with mental health needs of college students
Knowledge, Skills, and Abilities:
  • High level of teamwork and communication skill with students, parents, colleagues, faculty, staff and community mental health partners
  • Teaching, consultation, and collaboration are essential for this role, as is the building of productive working relationships across campus
  • Evidence of experience working with diverse identities and needs.
  • Demonstrated comfort and skill with crisis management, trauma, and multiple levels of severity of student presentation in a high-pressured college environment
  • Excellent interpersonal, listening, verbal and written communication skills

Preferred Qualifications

Education and Experience:
  • Master’s degree from an accredited institution in the area of psychology, counseling, social work, education, public health or related field
  • Background working in a higher-education setting
  • Evidence of experience collaborating with multidisciplinary teams
  • Case management experience in a trauma setting, higher education or mobile crisis response unit addressing depression, suicidology, sexual assault cases, substance abuse, or other emotional or psychological issues
Knowledge, Skills, and Abilities:
  • Experience working with Maxient
  • Advanced training in suicide prevention, crisis intervention, and sexual assault prevention
About Mines & Golden, CO

When the world looks for answers, the world looks to Mines.

Colorado School of Mines is a top-ranked public university focused on science and engineering – and solving the grand challenges facing our society, particularly those related to the Earth, energy and the environment. Founded in 1874 with specialties in mining and metallurgy, Mines’ scope and mission have continually expanded to meet the needs of industry and society.

Our graduates today are change makers, boundary breakers and problem solvers. And since those early days, a Mines education has been and continues to be a transformational opportunity, with one of the strongest returns on investment out there.

At the same time, our faculty is pushing their fields in new directions, whether that’s manufacturing, space resources, quantum engineering, carbon capture or more. Mines punches above its weight when it comes to research, one of just 147 universities in the U.S. classified as a R1 “Very High Activity” research institution by Carnegie.

And don’t get us started on our hometown. The Mines campus is located in the heart of Golden, Colorado, a western suburb of Denver with a historic downtown, great restaurants and charming small-town ambiance – as well as close proximity to all that Denver and the Rocky Mountains have to offer. That includes the sunny, high-altitude climate and outstanding outdoor recreation opportunities that make Golden and the Denver area an ideal place to live, work and play.

Are you looking for an inspiring, mission-driven workplace where you can contribute to solving the world’s problems and educating the next generation of change makers? Are you an individual who values a diverse and inclusive community, where our different perspectives, experiences and cultures enrich the educational and work experience?

Look to Mines.

Equal Opportunity

Colorado School of Mines is committed to equal opportunity for all persons. Mines does not discriminate on the basis of age, sex, gender (including gender identity and gender expression), ancestry, creed, marital status, race, ethnicity, religion, national origin, disability, sexual orientation, genetic information, veteran status or current military service. Further, Mines does not retaliate against community members for filing complaints regarding or implicating any of these protected statuses.

Mines’ commitment to nondiscrimination, affirmative action, equal opportunity and equal access is reflected in the administration of its policies, procedures, programs and activities and in its efforts to achieve a diverse student body and workforce.

Through its policies, procedures and resources, Mines complies with federal law, Colorado state law, administrative regulations, executive orders and other legal requirements to prevent discrimination (including harassment or retaliation) within the Mines campus community and to address potential allegations of inequity or concerns for safety.

Pay Range

$40,000 - 42,160 annually

Mines takes into consideration a combination of candidate’s education, training and experience as well as the position’s scope and complexity, the discretion and latitude required in the role, work location, and external market and internal value when determining a salary level for potential new employees.

Total Rewards

Colorado School of Mines offers a robust portfolio of benefits for all employees. For this role, that includes:
  • A variety of health care plans to choose from
  • Generous sick/vacation time
  • 13 paid holidays per year – including a week-long winter break for entire campus
  • Fully vested retirement plan on first day of employment, with generous employer contribution
  • Tuition benefits (6 credits per year for employees, 50 percent discount for dependents)
  • Free RTD Ecopass
All Mines employees also have access to discount programs through the State of Colorado and free tickets for Mines Athletics home games, as well as access to the on-campus Recreation Center (fitness classes and training, swimming pool and more), equipment rentals through the Outdoor Rec Center, the Colorado State Employee Assistance Program (CSEAP), and backup child and elder care. Coming soon is an on-campus daycare center. For more information about benefits at Mines, go to

This position includes a 1 or 2 bedroom apartment (depending on availability). Pets and partners welcome! Please visit for more details.

This section was corrected 3/2/23.

How to Apply

Applicants will be asked to complete an online application (personal information, demographic information, references, veteran status) and upload a resume and cover letter (required). References will not be contacted until later in the selection process and you will be informed before that contact is made.

We strongly encourage people of color, lesbian, gay, bisexual, transgender, queer and non-binary people, veterans, parents, and individuals with disabilities to apply. Mines welcomes everyone to our team; in your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc). If you need reasonable accommodation at any point in the application or interview process, please let us know.

Please contact Kathy White at with questions about this role.

Background Investigation Required

Advertised: Feb 6, 2023 Mountain Standard Time
Applications close:

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