Residential Life is a department within the Division of Student
Affairs providing a world-class housing experience that engages
students within an innovative and educational environment that
supports best on-campus housing practices and promotes student
ANTICIPATED START DATE: JULY 2023
The Sr. Residence Hall Coordinator is part of a dynamic team of
Residential Life professional staff who live and serve students
within University-owned and operated residential facilities at the
University of Missouri-Columbia. The Sr. RHC contributes to the
university mission by creating and implementing inclusive,
supportive communities that foster and enhance students’
development, connections to Mizzou, learning, and academic success.
The Sr. RHC supervises 5-17 Resident Advisors and coordinates
operations of one or more University-owned and operated residence
halls that house approximately 250-600 students. The position
oversees educational, leadership and social based program
development and implementation, advises on student government,
provides counseling and student referrals to campus resources, is
responsible for occupancy management including contracting and
brand recognition, and acts as a liaison with many campus resources
and services including, but not limited to, campus facilities and
campus dining. The Sr. RHC is responsible for the health, safety
and security of our residents as well as supporting a sense of
student belonging and retention.
Diversity and Inclusion
- The Sr. RHC is committed to creating an inclusive and diverse
community where everyone is welcomed. We value all members who live
and work in our residential communities regardless of ability, age,
ancestry, citizenship status, color, creed, cultural background,
ethnicity, gender, gender identity or expression, national origin,
political ideology, race, religious affiliation, sex, sexual
orientation, socioeconomic class, spiritual affinity, veteran
status, or a multitude of other identities too numerous to
- As staff, you will develop programs, services, and
co-curricular experiences for our residential community that
embraces a culture of care, enhances student success, engages
student involvement, and provides an inclusive and safe learning
environment for students to develop a sense of belonging at
- As a member of Residential Life, you must be dedicated to
recruiting, hiring, selecting, promoting, and retaining an
inclusive and diverse team that reflects the cultural and personal
diversity of the University of Missouri and greater Columbia
Sense of Belonging and Community Development
- Develop relationships with residents to help them be successful
- Model and challenge students to uphold the University of
Missouri’s core values of Respect, Responsibility, Discovery, and
- Create and promote a caring atmosphere conducive to academic
pursuits and the personal development of students.
- Advise, counsel, and hold accountable individual students,
making referrals when necessary.
- Develop and implement meaningful on-going learning and
experiential programs focused on learning outcomes for students
residing in Residential Life housing. Outcomes may be determined by
Residential Life leadership, or campus partners such as academic
units or even the President.
- Continually review programs for success and accomplishment of
outcomes, implementing improvements or updates, as needed.
- Advise and collaborate with student leaders and organizations,
including Hall Government, Residence Halls Association (RHA), and
National Residence Hall Honorary (NRHH).
- Interact, counsel, advise students and student government on
rules, policies, resources to ensure activities meet the university
standards and expectations.
Residence Hall Staff Supervision and Development
- Assist with the selection, training, and supervision of 5-17
Resident Advisors (RAs).
- Plan and implement a weekly RA staff meeting with the residence
- Conduct regular, weekly one-on-one meetings with individual
- Provide regular formal and informal feedback to RAs regarding
job performance and professional and personal development.
- Participate in and lead annual and ongoing staff trainings for
- Develop a sense of community among the RA staff through staff
activities, leadership skill-building, and professional and
personal development opportunities.
- Attend and participate in weekly neighborhood and monthly unit
staff meetings with other Sr. RHCs and Assistant Directors.
Residence Hall Administration and Operations
- Maintain daily office hours and offer a high degree of
availability and visibility for all residents and staff
- Manage administrative responsibilities including review and
response to students who are not enrolled, health & safety
checks, occupancy checks, etc. Evaluate and identify student
academic or health related risks that may be revealed with these
checks and escalate or refer as needed to leadership and campus
- Lead, coordinate and support departmental committees, occupancy
management including contracting and brand recognition.
- Maintain hall rosters and resident records utilizing StarRez
- Ensure that maintenance problems are reported and corrected as
soon as possible.
- Collaborate with the Campus Facilities and the Building
Services Supervisor (BSS) and custodial staff to assist with
coordination of maintenance and custodial requests.
- Provide first-line crisis response and management and
participate in a year-round duty rotation.
- Support at-risk students and assist with disciplinary referrals
and follow up.
- Assist with evaluation, identification, and mitigation of
immediate risk in the residential community and maintain knowledge
of best practices and resources for further action.
- Assist with student staff recruitment, selection, and
- Assist with department wide and divisional programming, all
hall openings and closings.
- Support the Residential Life Administrative office with large
projects and initiatives, this includes contracting initiatives and
- Lead and serve on Sr. RHC Committees (Professional Staff
Recruitment, Selection & Training, Student Staff Experience,
Programming and Residential Curriculum, Sense of Belonging,
Operations, and/or other committees as assigned)
- Assist with summer housing assignments, as needed.
- Performs other job-related duties as assigned.
- Act as situationally critical staff and expect to be instructed
to work in situations that impact the residence halls.
- Liaise with campus partners such as the Disability Center,
Student Counseling Center, Office of Inclusion and Equity, and the
Office of Accountability to enhance residential learning and
- Receive training on a wide variety of MU programs and offerings
and appropriate delivery methods.
- Attend and participate in staff meetings and all training
sessions scheduled by their supervisor and the department.
- As with all positions, involvement with other duties and
responsibilities is expected in order to serve and maintain our
Residential Life and Student Affairs mission.
- Serve in an on-call rotation with other Sr. RHCs. Answer the
on-call phone after 5 p.m. on weekdays and 24 hours on
ANTICIPATED START DATE: JULY 2023
Salary Range: $48,900 - $50,800 paid on a monthly schedule. In
addition, this position includes housing in a University-operated
facility valued at approximately $7,215 per year.
Grade: GGS 9E
University Title: RESIDENT HALL MANAGER
Internal applicants can determine their university title by
accessing the Talent Profile tile in myHR.
The Sr. Residence Hall Coordinator position is a 12-month live-in
position. Shifts may include nights and weekends based on
operational needs and on-call responsibilities. This includes
working during academic breaks.
A Bachelor's degree or an equivalent combination of education and
experience and at least 3 years of experience from which comparable
knowledge and skills can be acquired is necessary.
A Master’s degree in Student Affairs or a related field with 3
years of experience in Housing or Residential Life including
experience with conflict mediation, crisis response, and management
is preferred. As well as:
Columbia Missouri Information
- Understanding issues of diversity and inclusivity,
effectiveness in promoting respect and appreciation for diversity
and pluralism among students and staff is required.
- Demonstrated skills in leadership, communication, conflict
mediation, crisis response and management.
- Ability to work independently, demonstrate initiative, display
a strong commitment to student learning, and work collaboratively
with stakeholders inside and outside of the university.
- Possess a valid driver’s license and vehicle.
Columbia, Mo., is known as an ideal college town, combining
small-town comforts, community spirit and low cost of living with
big-city culture, activities and resources. Home to nationally
renowned public schools and other colleges and educational centers,
Columbia is packed with restaurants and entertainment venues and
hosts more than a dozen annual cultural festivals.
This position is eligible for University benefits. The University
offers a comprehensive benefits package, including medical, dental
and vision plans, retirement, paid time off, and educational fee
discounts. For additional information on University benefits,
please visit the Faculty & Staff Benefits website at http://www.umsystem.edu/totalrewards/benefits
We value the uniqueness of every individual and strive to ensure
each person’s success. Contributions from individuals with diverse
backgrounds, experiences and perspectives promote intellectual
pluralism and enable us to achieve the excellence that we seek in
learning, research and engagement. This commitment makes our
university a better place to work, learn and innovate.
In your application materials, please discuss your experiences and
expertise that support these values and enrich our missions of
teaching, research and engagement.
Equal Employment Opportunity
Equal Opportunity is and shall be provided for all employees and
applicants for employment on the basis of their demonstrated
ability and competence without unlawful discrimination on the basis
of their race, color, national origin, ancestry, religion, sex,
pregnancy, sexual orientation, gender identity, gender expression,
age, disability, protected veteran status, or any other status
protected by applicable state or federal law. This policy shall not
be interpreted in such a manner as to violate the legal rights of
religious organizations or the recruiting rights of military
organizations associated with the Armed Forces or the Department of
Homeland Security of the United States of America. For more
information, call the Director of Employee and Labor Relations at
To request ADA accommodations, please call the Director of
Accessibility and ADA at 573-884-7278.
Know Your Rights
To read more about Equal Employment Opportunity (EEO) please use
the following links: