Program Manager, College of Business

Application instructions are located at the bottom of the page. Please apply directly through the University of Montana's career portal UM Jobs at https://umjobs.silkroad.com/ for positions at the University of Montana – Missoula, University of Montana Western (Dillon), and Helena College. Do not apply through Indeed.com or use easy apply through Indeed.com * .



The College of Business invites applications for a Program Manager to serve as the Department Chair and Faculty Assistant . As a member of the College support team, this position will oversee a diverse set of tasks at the Department and College level with little day-to-day supervision.



Duties and responsibilities of this position include but not limited to:

Department Duties

• Assist with exam preparation and scantron grading when needed.
• Co-manager of the faculty evaluation process, working closely with the Department Chairs, Provost’s Office, and the Operations Manager.
• Oversee the faculty travel process, ensuring faculty travel documents and authorizations are in accordance with UM policy.
• Oversee management of faculty hires and visits to campus, arranging all logistics required for each visit.
• Collect and archive syllabi with the Mansfield Library each semester.
• Manage student complaints and direct them to the required process for resolution.
• Manage department phone lines.
• Process, submit, and file Independent Study Requests.
• Manage all communication, planning, and execution of Business Advisory Council events and all other duties related to three College of Business departmental advisory boards.
• Take and compile minutes for faculty meetings to send to the Associate Dean.
• Complete the student evaluation process for undergraduate courses.
• Collaborate with the Dean’s Office at the College of Business on the accreditation process by maintaining faculty database and sitting on the college assessment committee.
• Assist in the process of submitting curriculum changes.
• Knowledge and implementation of the University unions and Collective Bargaining Agreements.
• Collaborate with the Student Success Center on advising, course recommendations, course creations, and semester scheduling of courses.
• Arrange all faculty meetings, managing availability of multiple calendars.

College Duties

• Manage student hiring and processes payroll.
• Manage hiring paperwork and onboarding of adjunct instructors.
• Process Procard (company credit card) reconciliation for all faculty.
• Manage all travel paperwork for faculty, staff, and administrators of the college.
• Serve as backup for the College room scheduling and events manager.
• Assist Operations Manager with project management of the College.
• Assist the Marketing Director with editing and creating marketing and event materials.
• Assist with planning and executing all college events.
• Serve on college’s scheduling team, working with the Scheduling Manager and Registrar’s office in the course scheduling process, providing daily College enrollment reports, internal semester schedules, reports for semester scheduling and other reports as requested.
• Serve on the College’s Assessment Committee – working closely with faculty to create and analyze reports.
• Manage textbook ordering for the College.
• Manage Moodle (University's Learning Management System) account for the College

This position requires incumbent to develop a working knowledge of University policies, procedures, software, and programs; training of emergency preparedness due to serving on the college emergency team.

Required Skills

• Ability to manage multiple tasks simultaneously and ongoing, including managing student workers.
• Demonstrated ability to problem solve in a complex environment.
• Demonstrated ability to communicate effectively both orally and in writing with diverse populations.
• High capacity to organize, prioritize, pay attention to detail, solve problems and make decisions with almost complete autonomy and with proper treatment of confidential and sensitive information.
• Effective collaboration skills.
• Ability to provide positive professional customer service.
• Demonstrated ability to analyze data and summarize results in a written report.
• Conflict resolution skills.
• Creativity, including the ability to suggest solutions to problems in quick order.
• Organizational and time management skills with the ability to meet deadlines in a busy environment.
• Knowledge of payroll practices and regulations.
• Ability to maintain the highest level of confidentiality and highest standards of professionalism.
• Proven ability to work cohesively in a team-oriented environment.
• Knowledge of standard office practices and procedures; business English, spelling, grammar, composition, proofreading ability to draft and edit materials.
• Demonstrated skill in the operation of personal computers and related word processing, spreadsheet and database software, as well as the ability to update web content (MS Word, Excel, Outlook, Access) with the ability to learn new software.
• Demonstrated office management skills, including appointment scheduling, using standard office equipment; copiers, fax machine, phone system, scantron readers, and printers.

Minimum Required Experience

• High School diploma and three (3) years of experience or an equivalent combination of education and experience

Preferred Qualifications

• Bachelor’s degree.
• Knowledge of The University of Montana and College of Business policies, procedures, and forms; and their specific uses.
• Expertise with utilizing Banner, Moodle, UMDW, InfoGriz, GTO, EPAF, Uapprove, and Microsoft Office.
• Advanced ability to research, develop, and organize procedural processes and other information.
• Ability to analyze situations and make recommendations to supervisors.
• Knowledge of College of Business curriculum, and curriculum modification and submission procedures.

About the College of Business and UM

The College of Business at the University of Montana creates transformative, integrated and student-centric learning experiences, propelling our students to make immediate and sustained impact on business and society. We nurture our students’ innate work ethic to develop confident problem solvers and ethical decision makers. We pursue thought leadership and collectively create opportunities for a better life for our students, faculty, and staff.

The University of Montana is a flagship, research institution with over 10,000 students. It is located in Missoula, a culturally vibrant community of about 72,000, surrounded by mountain grandeur. Abundant recreational opportunities in surrounding state and national forests and nearby Glacier National Park and Yellowstone National Park complement a thriving intellectual atmosphere. The University of Montana offers eligible employees a generous benefits package that positively separates UM from other local employers and offers many programs and policies to support work-life balance for its employees.

The University of Montana is an Affirmative Action/Equal Opportunity employer and has a strong institutional commitment to the principle of diversity in all areas. In that spirit, we are particularly interested in receiving applications from a broad spectrum of qualified people who would assist the University in demonstrating its five priorities for actio n : Place student success at the center of all we do; drive excellence and innovation in teaching, learning, and research; embody the principle of “mission first, people always"; partner with place; and proudly tell the UM story.



To learn more about the University of Montana, Missoula, and the State of Montana, please visit the links below.

• University of Montana
• Video: UM Lifestyles
• University Highlights
• City of Missoula
• Video: There's This Place
• Destination Missoula
• Missoula Area Chamber of Commerce
• The State of Montana
• Visit Montana

Position Details

Position Title: Program Manager

Position Number: 051400

Department: College of Business

Work Schedule: Full-time, 1.0 FTE (40 Hours a week), Monday through

Friday 8:00 am to 5:00 pm, 12 months/year.

Salary: $ 19.234 /hr.

Current employee’s rate of pay for this position will be determined by the staff compensation plan and will minimally be this posted salary. For questions and details regarding the staff compensation plan, email the Compensation Department .

Union Affiliation: FOCUS-MFPE

Probationary Period: Six months minimum

Benefits Include : Insurance package, mandatory retirement plan, partial tuition

waiver, and wellness program.

Criminal Background Investigation is required prior to the Offer of Employment In accordance with University regulations, finalists for this position will be subject to criminal background investigations. ADA/EOE/AA/Veteran's Preference Reasonable accommodations are provided in the hiring process for persons with disabilities. For example, this material is available in alternative format upon request. As an Equal Opportunity/Affirmative Action employer, we encourage applications from minorities, veterans, and women. Qualified candidates may request veterans’ or disabilities preference in accordance with state law. References: References not listed on the application materials may be contacted; notice may be provided to the applicant. Testing: Individual hiring departments at UM may elect to administer pre-employment tests, which are relevant to essential job functions. Employment Eligibility: All New Employees must be eligible and show employment eligibility verification by the first date of employment at UM, as legally required (e.g., Form I-9).

How to Apply

Open Until Filled . Application review has begun, but applications are still being accepted.

Complete applications received by this date will be guaranteed consideration . To receive full consideration, candidates are required to submit all of the following materials.

Please submit the following application materials** via the UM Jobs portal and by clicking "New Resume/CV" button. Please do not apply through Indeed.com*.

A complete application Includes:

1. Letter of Interest – addressing your qualifications and experience related to the stated required skills for the position. A general letter salutation such as “Dear Search Committee” or “Dear Hiring Manager” is acceptable.
2. Detailed Resume – listing education and describing work experience.
3. Professional References – names and contact information for three (3) professional references.

* Applying through Indeed.com or easy apply through Indeed.com may result in submission of an incomplete application. Applications may be removed from full consideration if they are not complete with materials listed above under the "How to Apply" section. It is the responsibility of the applicant to ensure complete application materials are submitted and received by the date listed above.

** Please note: only five (5) attachments are allowed per application. Please combine documents accordingly.

Job Location Missoula, Montana, United States
Position Type Full-Time/Regular