Talent & Organizational Development Manager

Overview

Reporting to the Director of Talent and Organizational Development, the Talent and Organizational Development (T&OD) Manager contributes to the overall success of University Services by assessing and contributing to the maintenance of a comprehensive learning and development program for University Services team members at all levels. The University Services division focuses on providing high quality, integrated services to the University community. The departments of Campus Dining, Campus Support Services (AV Services, Performing Arts Services, Venue Services), Conference and Event Services and University Scheduling, Housing and Real Estate Services, Print and Mail Services, Talent and Organizational Development, The Service Point (integrated customer service center), Transportation and Parking Services, and University Services Administration (which includes Finance, Communications, and Information Technology) are housed within University Services.

The T&OD manager serves as a member of the organization’s leadership team and carries out the T&OD Director's vision to ensure the organization supports and retains an exceptional and diverse team of productive and contributing employees. The manager will design and deliver professional development curricula and strategies and will play an important, highly visible role in implementating and sustaining the organization's diversity and inclusion plan. Additionally, the manager is a skilled communicator, course/curriculum designer, intstructor and facilitator responsible for supporting the Director in the development and implementation of an integrated strategy for learning, and an overall positive workplace culture for University Services' constituents. The manager will be responsible for the informal leadership of employee engagement committees and working groups which consist of a cross-section of departments and levels of hierarchy.

The T&OD manager will be responsible for managing special projects that engage all departments within the unit, and will call and lead meetings to ensure special projects are on track, vetted, inclusive, and launched and/or sustained. The T&OD manager will establish and maintain healthy workplace relationships with team members within the unit, as well as with campus partners.

The T&OD manager has matrixed responsibilities in Campus Dining, and will support a seamless workplace culture between University Services overall, and the Campus Dining team (as the dining team is the largest within the University Services division). The manager will collaborate with the Associate Director to assess learning needs, customize, coordinate, and deliver learning and development programs, as well as to provide organizational development (OD) services to all levels of Campus Dining staff.

Responsibilities