Operations Manager

Job Description:

The Office of the Registrar at the State University of New York College at Oneonta invites applications for the position of Operations Manager . Expectations include, but are not limited to, customer service, general office management, construction of the office production schedule and annual calendar, and providing support in areas related to the Registrar's Office as well as representing the Registrar's Office in various capacities while maintaining a positive customer service attitude.

The Registrar's Office plays a critical role on campus to support our students and propel them into success. This dynamic department consists of 9 individuals who foster a fun and enjoyable work atmosphere. Their key areas of focus include scheduling classes, registering students, processing grades, ensuring the integrity of the academic record, certifying students for award of degrees, and administering academic policy and procedure. To learn more about the College and the Department, please visit https://suny.oneonta.edu/ and www.oneonta.edu/admin/registrar.

Duties include but are not limited to: customer service for students and faculty, office management, inventory control, budget maintenance, construction of the office production schedule and annual calendar, participation in grading and all areas of faculty services. This position will assist with the distribution and collection of materials related to the college catalogs, act as a contact for the National Student Clearinghouse and provide support in areas related to the Registrar's Office.

Salary commensurate with experience: $44,374.


Requirements:

Required Qualifications:

• Bachelor's degree
• Minimum of two years' experience working in higher education
• Experience handling confidential and sensitive information
• Two years of experience with customer service.

Preferred:

• Two years of experience working with Banner software system or a similar student information system in student records
• Excellent customer service skills
• Excellent written communication skills
• Experience working with and serving diverse populations

Additional Information:

SUNY Oneonta enrolls about 5,500 students who pursue bachelor's or master's degrees or certificates in one of 60-plus academic programs. Known as an exemplary residential campus that values inclusion, service and sustainability, SUNY Oneonta is a nurturing community where students grow intellectually, thrive socially, and live purposefully.

The College is located in the City of Oneonta, nestled in the northern foothills of the Catskill Mountains about a four-hour drive from New York City, Boston, and Philadelphia. With a population just shy of 14,000, Oneonta is one of the top 20 picturesque small towns in America, according to Microsoft News. The natural beauty of the region is breathtaking year-round. Each season offers outdoor activities such as hiking, biking, boating, swimming, and skiing. Employees give SUNY Oneonta high marks for work/life balance, management, and culture. The College's indeed.com rating is 4.5 with one recent review noting that it is the people that make SUNY Oneonta so special.

Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the NYS Office of Employee Relations at (518) 474-6988 or via email at info@oer.ny.gov .

SUNY Oneonta values a diverse college community. Please visit our website on diversity at: https://suny.oneonta.edu/diversity . Moreover, the College is an Equal Opportunity/Affirmative Action employer. Women, persons of color, persons with disabilities, and protected veterans are encouraged to apply.


Application Instructions:

To apply online go to: http://oneonta.interviewexchange.com/candapply.jsp?JOBID=157216 Please upload letter of interest, and resume. Contact information for three professional references is required.

For other employment and regional opportunities, please visit our website at: https://suny.oneonta.edu/about-oneonta/employment .