IT Project Manager - Temp-ITACD

Salary / Job Type:

Temporary, full time (one-year appointment with option for renewal). Amended benefits package included.

Salary is disclosed within the application as an application question.

Position Overview:

Under supervision of the Manager of the Project Management Office in the Office of Information Technology, the IT Project Manager is responsible for the overall direction, coordination, implementation, execution, control, and completion of specific projects ensuring consistency with company strategy, commitments, and goals. This position works closely with both functional and technical areas coordinating the project phases from beginning to end. Ensures technical projects are completed on schedule and within budget. Works on a variety of projects and will play a key part in ensuring that the end results are designed according to the relevant patterns and analysis. Keeps leadership informed of key issues that may impact project completion, budget, or other results.

Department Specific Essential Job Functions:

Coordinate and monitor technical projects or programs from initiation through delivery. Gather required data from end-users to evaluate objectives, goals, and scope to create technical specifications. Serve as liaisons between technical and non-technical departments to ensure that all targets and requirements are met. Ensure technical projects are completed on schedule and within budget. Keep leadership informed of key issues that may impact project completion, budget, or other results. Supports and delivers on assigned PMO projects with requirements developed through the collaborative effort of cross-functional teams and clients. Job functions include:

• Working with functional areas and business analyst to identify and document requirements for projects.
• Developing the project charter and definition of project scope, goals, and deliverables.
• Defining project tasks and resource requirements.
• Determining the best fit project management methodology to achieve the project goals.
• Developing Gantt chart, Kanban board, or agile stories per the chosen methodology to ensure efficient project planning and tracking of activities through the project lifecycle.
• Assembling and coordinating the project resources.
• Managing the project budget.
• Managing project resource allocation.
• Tracking project deliverables using project management tools consistent with the selected project management methodology
• Providing direction and support to the project team.
• Ensuring quality assurance of the project deliverable.
• Monitoring the project for scope creep or required changes to original project scope. Communicating, submitting and implementing required changes through the formal change management process.
• Monitoring and reporting on the progress of the project to all stakeholders on a weekly basis.
• Presenting reports defining project progress, problems, and solutions.
• Creation and on-going management of projects using the university’s project management tool.
• Providing project evaluations with a breakdown and assessment of results.
• Communicating and fostering of professional relationships with clients and departments through interaction with customers and development teams to gather and define requirements.
• Creating and maintaining documentation including diagrams, operational and support procedures. Publishes client-facing support documents to improve user experience. Collaborates with Technology Resource Center trainers and support staff to create online training modules and deliver scheduled and just-in -time application training opportunities.
• Researching and communicating new features of application(s) and unused tool functionality to drive the platform expansion and adoption, which includes developing road maps, guides, standards and procedures.
• Interacting with end users, service desk, team members and stakeholders in gathering information to define and document required changes to the environment. Assists IT management in preparing business and use cases.
• Performs other duties as assigned.

Qualifications / Experience Required:

Bachelor’s degree or equivalent work experience that provides knowledge of and exposure to fundamental theories, principles, and concepts. Requires the application of expertise in a chosen field to achieve results.

5+ years of experience with leading planning, including program development and innovation, program prioritization, and assessment.

Deep knowledge and understanding of Project Management principles including Waterfall, Agile / Scrum, Agile / KanBan or hybrid methodologies.

Appropriate professional accomplishments and credentials.

Qualifications / Experience Preferred:

An understanding of technology as it applies to use in the higher education environment.

Project Management Professional Certification (PMP) through PMI.

Knowledge/Skills/Abilities:

• Strong customer service and interpersonal skills, along with strong analytical, organizational, and collaboration skill.
• Ability to work independently, or with specialized groups, while maintaining a courteous attitude when dealing with students, faculty, and staff.
• Ability and willingness to complete several concurrent tasks in a fast-paced, detail-oriented, multitasking environment.
• Ability to set objectives, mange project timelines, and see projects to completion.
• Excellent written and oral communication skills.
• Solid presentation skills.
• Ability to explain technical terms in everyday language.
• Ability to work directly with senior level executives.
• ability to problem solve, troubleshoot, be attentive to detail, and understand implications for the academic context.
• Excellent critical thinking and problem-solving skills; planning and organizational skills; decision-making skills; and communication skills.
• Ability to influence and lead a variety of different level skills sets in accomplishing the projects' objectives. Must be able to delegate; be a team leader and player; demonstrate negotiation skills as well as managing conflict among individuals sharing the same resources; and be proficient in project management software.
• Solid communication and presentation skills with ability to work directly with senior level business & IT executives.
• Proven leadership, teamwork, and client management experience. Experience with project management software.
• Adheres to and complies with UCO’s shared values and the Office of Information Technology’s Code of Ethics. This position is on-call 24x7x365 and requires the successful candidate to have high-speed internet access to their residence and maintain a smart phone on which to receive telephone calls, email and SMS messages from servers and authorized OIT personnel.

Physical Demands:

Reasonable accommodations (in accordance with ADA requirements) may be made, upon request, to enable individuals with disabilities to perform essential functions.

Qualifications