Operations Manager, McNeil Center for Entrepreneurship and Innovation

Position Title
Operations Manager, McNeil Center for Entrepreneurship and Innovation
The Opportunity

The McNeil Center for Entrepreneurship & Innovation is tasked with developing and delivering curricular, co-curricular and extra-curricular programs at Colorado School of Mines to support students, faculty, alumni, and external partners in achieving entrepreneurship and innovation outcomes.

The Operations Manager will manage and coordinate the planning, logistics and execution of student-facing program activities. These include but are not limited to courses, course modules, workshops, challenges, etc. The Operations Manager will work collaboratively with the Director of the McNeil Center, program directors, faculty, and administrative staff to develop, manage and execute program procedures and tasks with a high degree of independence. The ideal candidate is a proactive self-starter.

Responsibilities

Operations Support and Program Management (50% - Essential)

• Support the development and implementation of a strategic plan for the McNeil Center that directly aligns with Mines’ vision for E&I. This will include familiarity with the mission and values of the institution, setting goals and milestones, researching peer and aspirational programs at other universities; collection and analysis of data to inform proposed initiatives and activities; and ultimately helping with execution of center initiatives.
• Coordinates external content curation, acquisition, synthesis.
• Coordinates the development and validation of Center-created/curated content to insure a high level of rigor across our entrepreneurship and innovation curricula. This includes collecting and documenting evidence of effectiveness such as outcomes and results.
• Coordinates the logistics of online and residential course delivery.
• Conducts regular assessments of students, faculty, alumni and industry satisfaction to ensure their continued participation in and support of our programs.
• For online and hybrid programs, coordinates the implementation of communities of practice pilots.
• For online and hybrid programs, coordinates the implementation of the Certified Evaluator workshop.
• Leads Innov8x Studio simulations with and for Mines students and external partners.
• Compiles and consolidates periodic student team activity reports known as BiG-O reports.
• Recruits, hires, trains and supervises interns, course graders, and teaching assistants as needed.
• Reviews processes and recommends changes to incorporate state-of-the-art technology as appropriate into the administrative, recruitment, marketing, and educational components.

Instruction, Course Development and Management (20%)

• Under supervision of Center Director, co-develops courses and modules and is involved in occasional teaching as needed.
• Serves as course back-up and faculty support as needed.
• Serves as the initial point of contact for students enrolled in Center courses and programs or those who are seeking information about McNeil programs.

Marketing and Student Recruiting (30% - Essential)

• Designs and implements effective strategies and tactics to recruit students and increase participation in Center courses, events and activities.
• Conducts structured outreach activities to relevant student organizations to establish ongoing synergistic relationships.
• Advises students on program options and pathways.
• In collaboration with the Program Coordinator, plans on-campus info sessions for current students, including publicity, reservations, catering and presentation coordination.
• Oversees the coordination of student orientations for incoming students each Fall and Spring semesters as needed.
• Liaisons with various student campus resources including Student Affairs, Counseling Center, Disability Support Services, etc.
• Support Center director in transitioning to the new core curriculum.
• Analyze data, identify problem areas, and devise solutions and procedures for program recruitment and retention.
• Assesses student needs and works cooperatively with the participating departments and faculty to insure smooth coordination with center activities.
• Plans programmatic events for students and faculty in collaboration with Center Director and faculty, including industry speakers, lunch & learns, social events, and support for affiliated student groups.
• Reviews market trends to recommend future recruiting, retention and student support plans to enhance revenue, participation, engagement and student outcome success.

Minimum Qualifications

Education and Experience:

• Bachelors degree in related area
• Strong education skills with emphasis on both undergraduate and graduate education, training, and student advising
• Strong demonstrated background in Entrepreneurship & Innovation
• Program management and development experience

Knowledge, Skills, and Abilities:

• Must be detail oriented, possess excellent verbal and written communication skills, and have the ability to maintain confidentiality
• Willingness and ability to work weekends/evenings in support of center events
• Must be a proactive, self-starter who can complete assignments with minimal oversight
• Evidence of progressive experience related to program management and operational oversight
• Strong ability to work independently and as a team member
• Ability to multi-task and serve multiple constituents, balancing needs and prioritizing appropriately
• Diplomacy, professional appearance and demeanor
• Demonstrated commitment or experience with diversity and inclusion issues and/or working with diverse populations

Preferred Qualifications

Education and Experience:

• Strong experience in higher education management and strategic planning
• Experience developing multi-stakeholder partnerships with diverse industry, government, non-profits collaborators
• Earned masters from an accredited institution

About Mines & Golden, CO

Mines is consistently ranked among the top engineering colleges in the United States and ranks number one as the best public school in the state for best value colleges. Mines is located in the heart of Golden, Colorado, a western suburb of Denver. The campus location offers a small-town ambiance with close proximity to all that the Denver metropolitan area has to offer with an abundance of cultural events, museums, theaters and sporting venues. A sunny, high-altitude climate with outstanding outdoor recreation opportunities make the Denver area an ideal place to live, work and play. We seek individuals who value a diverse and inclusive community – offering different perspectives, experiences, and cultures that enrich the educational and work experience.
Equal Opportunity

Colorado School of Mines is committed to equal opportunity for all persons. Mines does not discriminate on the basis of age, sex, gender (including gender identity and gender expression), ancestry, creed, marital status, race, ethnicity, religion, national origin, disability, sexual orientation, genetic information, veteran status or current military service. Further, Mines does not retaliate against community members for filing complaints regarding or implicating any of these protected statuses.

Mines’ commitment to nondiscrimination, affirmative action, equal opportunity and equal access is reflected in the administration of its policies, procedures, programs and activities and in its efforts to achieve a diverse student body and workforce.

Through its policies, procedures and resources, Mines complies with federal law, Colorado state law, administrative regulations, executive orders and other legal requirements to prevent discrimination (including harassment or retaliation) within the Mines campus community and to address potential allegations of inequity or concerns for safety.

Pay Range

$61,100 - $70,600

Mines takes into consideration a combination of candidate’s education, training and experience as well as the position’s scope and complexity, the discretion and latitude required in the role, work location, and external market and internal value when determining a salary level for potential new employees.

Total Rewards
Mines is proud to provide exceptional benefits that include pay, health & wellness and work/life balance offerings. Our portfolio of benefits includes medical, dental, vision, disability insurance, flexible spending accounts, life insurance, and retirement savings plans. Additionally, Mines employees are eligible for tuition benefits (for employees and dependents), generous paid holidays and leaves and discount programs. For more information, visit Mines benefits .
How to Apply

Applicants will be asked to complete an online application (personal information, demographic information, references, veteran status) and upload a resume and cover letter (required). References will not be contacted until later in the selection process and you will be informed before that contact is made.

*The priority deadline for applications is February 6, 2023 (this is an update from January 31, 2023). All applications received after this deadline will be considered secondary and may not be reviewed.

Background Investigation Required
Yes

Advertised: Dec 16, 2022 Mountain Standard Time
Applications close: