Director, Strategic Technology Initiatives

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Austin Community College is a public two-year institution that serves a diverse population of approximately 41,000 credit students each Fall and Spring semester. We embrace our identity as a community college, as reflected in our mission statement. We promote student success and community development by providing affordable access, through traditional and distance learning modes, to higher education and workforce training, including appropriate applied baccalaureate degrees, in our service area.

As a community college committed to our mission, we seek to recruit and retain a workforce that:

• Reflects the diversity of our community
  
  
• Values intellectual curiosity and innovative teaching
  
  
• Is attracted by the college's mission to promote equitable access to educational opportunities
  
  
• Cares about student success and collaborates on strategies to facilitate success for under-represented populations
  
  
• Welcomes difference and models respectful interaction with others
  
  
• Engages with the community both within and outside of ACC
  
  

Commitment to Equity and Inclusion

ACC is committed to the ongoing systemic changes needed to ensure the increased recruitment, inclusion, retention, and completion of historically underserved and underrepresented populations. Through continual strategic community engagement and professional development of administrators, faculty, staff, and students, the college demonstrates its dedication to fostering a culture and climate for equitable outcomes.

ACC is proud to serve a diverse student body as an open-access and low-cost institution. Dedicated faculty members are excellent professors who help students achieve their educational goals and are sensitive to our students' diverse cultures and socio-economic backgrounds. In 2017 our faculty adopted a Statement of ACC Faculty Values. This Statement affirms that ACC's faculty members value collaboration, service, agency, scholarship, inclusion, and teaching, all of which attest to our commitment to equity, diversity, and inclusion at the heart of our mission.

Job Posting Title:

Director, Strategic Technology Initiatives

Job Description Summary:

Under the direction of the CIO, the Director of Strategic Technology Initiatives will build and lead the college’s technology research and development function. In partnership with the College’s Vice Chancellor of Strategic Initiatives, the director will also be responsible for designing, building and maintaining the technology environments supporting strategic partnerships between ACCD and partner companies and organizations. The director will be responsible for liaising between technology teams within the college’s IT department, broader stakeholder groups at the college, and representatives from partnering organizations.

This position functions within a department that uses an IT as a Business (ITaaB) model and aligns with the Information Technology Infrastructure Library (ITIL) framework. As such, the director will be expected to embrace and work within an IT Service Management (ITSM) model. The successful candidate must be business savvy and also be a well-rounded technologist. The director must have knowledge spanning the gamut of the technology space, including: technology infrastructure, software development, data management, technology architecture principles, electronic security and information security.

Job Description:

Description of Duties and Tasks

Essential duties and responsibilities include the following. Other duties may be assigned.

• Contributing to the development of enterprise-level contractual agreements between ACCD and potential partner organizations.
  
  
• Acting as a subject matter expert (SME) for a broad range of technology-related considerations.
  
  
• Recommending and assessing recommendations for technology environment architecture.
  
  
• Recommending and assessing recommendations for specific technologies and solution stacks.
  
  
• Designing new environments for the purpose of deploying new technologies, or testing the use of existing technologies in new operational applications.
  
  
• Coordinating the building, testing and deployment of technology environments in collaboration with implementation resources and project managers following formal Project Management Institute (PMI) standards.
  
  
• Establishing and maintaining professional relationships with business and technical counterparts representing partner institutions.
  
  
• Ensuring supported environments and service levels are maintained according to established agreements and in accordance with ACCD standards; inducing but not limited to architecture and security standards.
  
  
• Capturing, formalizing and leading the implementation of changes to the technology aspects of established agreements and their corresponding environments or solutions.
  
  
• Establishing and articulating the need for required staff to accomplish objectives.
  
  
• Building teams of employees or contingent workers as needed to support various initiatives.
  
  
• Supervising, training, coaching, directing, coordinating, and discipling personnel while adhering to organizational human resource policies and procedures, as well as related employment laws.
  
  
• Recommending hire and termination for positions supervised.
  
  
• Assisting in developing Strategic Roadmaps as needed.
  
  
• Setting high-level priorities and direction for teams supervised.
  
  
• Providing high level costs/analysis on complex requirements and making recommendations.
  
  
• Maintaining current knowledge of trends in technology and a working knowledge of newer technologies. This may require travel to attend training sessions, conferences and other interactions.
  
  
• Working with existing IT team members to achieve project goals and maintain operational service levels.
  
  

Knowledge/ Skills

• Excellent written and verbal communication skills
  
  
• Proven track record of successful project delivery in rapidly evolving and complex organizational environments
  
  
• Extensive knowledge and competency with modern computing system tools including Microsoft Server, Linux, SQL, VMWare, file shares, storage solutions, etc.
  
  
• High level of knowledge and competency in Infrastructure as a Service and connectivity with public and private cloud solutions
  
  
• Knowledge of the principles of networks and telecom
  
  
• Knowledge of the principles of physical, electronic and logical security and access management
  
  
• Knowledge of the principles and best-practices of application hosting, application development, high availability and application security
  
  
• Knowledge of the principles of information security
  
  
• Skilled at managing high levels of complexity
  
  
• Knowledge of ITIL, PMI Project Management methodologies
  
  
• Must be highly motivated, innovative and willing to always bring new ideas to the table
  
  
• Must have the ability to maintain an established work schedule
  
  
• Effectively using interpersonal and communications skills including tact and diplomacy
  
  
• Effectively using organizational and planning skills with attention to detail and follow-through
  
  
• Maintaining confidentiality of work-related information and materials
  
  
• Establishing and maintaining effective working relationships
  
  

Required Work Experience

• 7 years related work experience
  
  
• 3 or more years experience leading technology teams
  
  
• 3 years experience working on technology-related service contracts
  
  

Preferred Work Experience

• 7 or more years of related work experience in technology infrastructure.
  
  
• 5 or more years of experience with designing physical and virtual technology environments.
  
  
• 5 or more years of related work experience in software development, application architecture or data architecture.
  
  

Required Education

• Bachelor’s degree in Information Technology or related field
  
  

Preferred Education

• Bachelor’s degree in Information Technology or related field
  
  
• ITIL Foundation Certification or higher
  
  

Special Requirements

• Must have a valid driver's license
  
  

Salary Range

$116,545 - $145,681

Number of Openings:

1

Job Posting Close Date:

April 30, 2023 Clery Act

As required by the US Department of Education, employees are required to report violations under Title IX and, under the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act), select individuals are required to report crimes. If this position is identified as a Campus Security Authority (Clery Act), you will be notified, trained, and provided resources for reporting.

Disclaimer

The above description is an overview of the job. It is not intended to be an all-inclusive list of duties and responsibilities of the job, nor is it an all-inclusive list of the skills and abilities required to do the job. Duties and responsibilities may change with business needs. ACC reserves the right to add, change, amend, or delete portions of this job description at any time, with or without notice. Employees may be required to perform other duties as requested, directed, or assigned. In addition, reasonable accommodations may be made by ACC at its discretion to enable individuals with disabilities to perform essential functions of the job.

If you are a current Austin Community College employee, please click this link to apply through your Workday account .