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Administrative Assistant

Employer
Northwood University
Location
Michigan, United States
Salary
Salary Not Specified
Date posted
Dec 13, 2022


Administrative Assistant


Northwood University seeks an Administrative Assistant to support the maintenance and retention of student records and information; perform data entry; participate in student persistence and retention efforts; and provide customer service and support for the Registrar and Academic Advising departments. This part-time position reports to the University Registrar.

Key Responsibilities :

· supports the maintenance of academic records and records retention;

· performs data entry, including academic, admissions and conversion data;

· supports persistence and retention efforts by calling, texting and emailing students;

· maintains a professional level of confidentiality in protection of student records;

· supports institutional compliance with FERPA and other accrediting agency standards, applicable to student records;

· understands and upholds general rules, regulations and policies of the college;

· performs other duties as delegated or assigned.

Expectations :

· understand the university record retention policies;

· be familiar with imaging work flows and document types;

· have a high level of accuracy for entry of data;

· have excellent phone and office etiquette;

· demonstrate critical thinking and problem solving;

· support the Registrar and Academic Advising departments; and

· project a professional, friendly, and customer-oriented attitude when serving all constituents.



Qualifications:

· possess an Associate degree or equivalent 5 years of work experience in an office setting;

· have professional experience with technology, Microsoft Office, record imaging systems and student database systems;

· possess a positive attitude, have the ability to be organized, and be adaptable to change;

· be able to work independently and sit for long periods of time;

· have an attention to detail; and

· possess strong interpersonal, oral, and written communication skills.

Northwood University has an institutional philosophy which emphasizes free enterprise in a context of limited government and individual responsibility. The ideal candidate will have a strong attraction to the mission and core values of Northwood University. Applicants are encouraged to familiarize themselves with the University’s outcomes at www.northwood.edu/aboutus/ .

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