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Academic Program Coordinator, Senior

Northern Arizona University
Arizona, United States
Salary Not specified
Posted Date
Dec 12, 2022

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Academic Program Coordinator, Senior

Location: College of Health & Human Svcs
Regular/Temporary: Regular
Job ID: 606867
Full/Part Time: Full-Time

Workplace Culture

NAU aims to be the nation's preeminent engine of opportunity, vehicle of economic mobility, and driver of social impact by delivering equitable postsecondary value in Arizona and beyond.

Special Information

  • This position can be located at either the Flagstaff Mountain Campus, or the Phoenix Biomedical Campus.
  • Occasional travel is required.
  • Weekend hours may be required but on a infrequent basis.

Job Description

This position works with the Department of Physical Therapy Chair, Department Program Directors, and Admissions committee(s) to coordinate all activities and functions for enrollment management, marketing, and alumni relations for graduate programs in the department. The person in this position will serve as a first point of contact for prospective students as they move forward towards applying for admission to the University, and with enrolled students as they navigate enrollment processes leading up to the first semester. This position will also serve as a liaison for alumni and alumni activities and will be responsible for marketing activities for both graduate programs.

Enrollment and Admissions Management - 55%
  • Responsible for recruitment of students into the Doctorate of Physical Therapy (DPT) Program and the Masters of Athletic Training Program (MSAT).
  • High school students - fast track programs
  • High school students - Exercise Science and Health Science majors - articulation agreements with department graduate programs
  • Community college students interested in becoming an Athletic Trainer and/or Physical Therapist
  • Undergraduate students interested in the DPT and/or MSAT programs
  • Ensures continued communication from potential applicant queries to enrollment and orientation in the first semester of the program.
  • Responsible for all applications and communications through the online application portals: Physical Therapy Centralized Application System (PTCAS) and Athletic Training Centralized Application System (ATCAS).
  • Evaluates course matches for prerequisites from inquiries prior to application and responds to other general inquiries for pre-applicants.
  • Verifies applications are complete and programs' admissions criteria have been met such as prerequisites, GPA and GRE.
  • Uploads PTCAS and ATCAS data and manages a database for all potential and completed applicants.
  • Organizes interviews for all participants, including applicants, faculty, current students, and clinicians participating in the process.
  • Responsible for disseminating acceptance and denial letters and managing wait lists.
  • Interfaces with Graduate College to assure enrollment and correct campus assignment.
  • Tracks and ensures admissions deposits to NAU student accounts.
  • Serves on the programs' admissions committees, and makes recommendations for changes, improvements to admissions criteria and process.
  • Provides data on admissions annually for programs' accreditation needs and as requested by administration.

  • Marketing - 25%
    • Responsible for marketing the department's graduate program to potential applicants including attending career fairs and presentations at affiliated programs and universities.
    • Responsible for marketing the activities of the department to external stakeholders in each of the graduate programs.
    • Educates prospective students on the benefits of attending our programs at NAU.
    • Manages excel spreadsheets related to financial/budget data associated with marketing the department's graduate programs.

    Alumni Relations - 15%
    • Maintains communications and database of information for department alumni.
    • Organizes alumni events and activities associated with the respective graduate programs.
    • Manages excel spreadsheets related to financial/budget data associated with organizing alumni events.

    Other - 5%
    • Other duties as assigned.

    Minimum Qualifications

    • Bachelor's degree in related field.
    • 3 to 5 years of related experience.
    • A combination of related education, experience and training may be used as an equivalent to the above Minimum Requirements.

    Preferred Qualifications

    • Master's degree.
    • Experience in administrative and admissions support in higher education.
    • Experience in marketing, specifically with external relations.
    • Experience with data base management.

    Knowledge, Skills, & Abilities

    • Knowledge of programs' curriculum content and requirements.
    • Knowledge of Family Educational Rights and Privacy Act (FERPA).
    • Knowledge of graduate admissions operations and trends, particularly as it impacts physical therapy and athletic training.

    • Skills in prioritizing and completing multiple tasks of varying complexity and urgency in a timely and efficient manner.
    • High level attention to detail.
    • Strong interpersonal skills
    • Customer service skills.
    • Efficient data entry in various digital/software platforms.
    • Using current media technology, successfully market the departments graduate programs to external stakeholders.
    • Working with a student information system and customer relations management system.
    • Proficiency in Microsoft Office 365 software.

    • Establishes and maintains effective working relationships within and outside the department.
    • Works collaboratively and efficiently with stakeholders and students to quickly resolve problems.
    • Communicates effectively.
    • Possesses problem solving, organizational, and analytical capabilities.

    Background Information

    This position has been identified as a safety/security sensitive position. Therefore, per AZ Revised Statute, Northern Arizona University requires satisfactory results for the following: a criminal background investigation, employment history investigation, degree verification (in some cases) and fingerprinting. If you are applying for a job that requires a CDL, you will be required to register with the Federal Motor Carrier Safety Administration Drug & Alcohol Clearinghouse and adhere to the clearinghouse requirements. Additionally, as an employer in the state of Arizona, NAU is required to participate in the federal E-Verify program that assists employers with verifying new employees' right to work in the United States. Finally, each year Northern Arizona University releases an Annual Security Report. The report is a result of a federal law known as the Clery Act. The report includes Clery reportable crime statistics for the three most recent completed calendar years and discloses procedures, practices and programs NAU uses to keep students and employees safe including how to report crimes or other emergencies occurring on campus. In addition, the Fire Safety Report is combined with the Annual Security Report for the NAU Flagstaff Mountain Campus as this campus has on-campus student housing. This report discloses fire safety policies and procedures related to on-campus student housing and statistics for fires that occurred in those facilities. If you would like a free paper copy of the report, please contact the NAUPD Records Department at (928) 523-8884 or by visiting the department at 525 E. Pine Knoll Drive in Flagstaff.


    Salary range begins at $47,634. Annual salary commensurate with candidate's qualifications and related experience.

    FLSA Status

    This position is exempt from the overtime provisions of the Fair Labor Standards Act (FLSA) and therefore will not earn overtime or compensatory time for additional time worked.


    This is a Classified Staff (CLS) position. NAU offers an excellent benefit package including generous health, dental and vision insurance; participation in the Arizona State Retirement System; paid vacation and 10 holidays per year; and tuition reduction for employees and qualified dependents. More information on benefits at NAU is available on the Human Resources benefits website. Classified Staff employees are in a probationary status for their first six months at NAU. NAU is a tobacco and smoke-free campus. Employees offered a position will be eligible for state health plans (including NAU's BCBS Plan). New employees are eligible for benefits on the first day of the pay period following their enrollment, after their employment date. Employees will have 31 days from their start date to enroll in benefits. Additionally, new employees will begin participating in the Arizona State Retirement System, and the long-term disability coverage that accompanies it, on the first of the pay period following 6 months after the new employee's start date.

    Learning and Development

    Your career at Northern Arizona University includes the opportunity for professional development. New employee on-boarding training includes courses to be completed within the first 30 days.

    Immigration Suppt/Sponsorship

    NAU will not provide any U.S. immigration support or sponsorship for this position.

    Application Deadline

    February 1, 2023 at 11:59 p.m.

    How to Apply

    To apply for this position, please click on the "Apply" button on this page. You must submit your application by clicking on the "Submit" button by midnight of the application deadline. If you need assistance completing your application there are instructions available on the Human Resources website or in person in the Human Resources Department located in Building 91 on the NAU Campus - on the corner of Beaver and DuPont Streets.

    If you are an individual with a disability and need reasonable accommodation to participate in the hiring process, please contact the Disability Resources Office at 928-523-8773,, or PO Box 5633, Flagstaff AZ 86011.

    Equal Employment Opportunity

    Northern Arizona University is a committed Equal Opportunity/Affirmative Action Institution. Women, minorities, veterans and individuals with disabilities are encouraged to apply. NAU is responsive to the needs of dual career couples.

    Know Your Rights Poster and Supplements

    NAU is an Employer of National Service. AmeriCorps, Peace Corps, and other National Service alumni are encouraged to apply.

    To apply, visit


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