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Office for Equal Opportunity & Employee Relations Analyst

San Jose State University
California, United States
Salary Not Specified
Posted Date
Dec 8, 2022

Job Summary

Reporting to the Senior Director, OEO/ER and supervised by the Manager, Employee & Labor Relations, the Office for Equal Opportunity & Employee Relations (OEO & ER) Analyst assists in the research and investigation of claims of discrimination, harassment and retaliation. The incumbent performs duties to assist with assurance that the University is timely in complying with all equal employment opportunity and affirmative action laws at the federal, state, and local levels. The incumbent assists in the mediation and resolution of disputes and also assists in the research, analysis and preparation of grievance and complaint responses. In addition, the incumbent will consult with supervisors and managers and provide advice regarding disciplinary actions, grievance process, interpretation of collective bargaining agreements, CSU policies and procedures, and other employee/labor relations matters. Incumbent also assists with design, development and delivery of OEO and ER training.

Key Responsibilities
  • Gather, prepare and analyze technical and statistical data for use in grievance processing, mediation, arbitration, fact-finding and other equal opportunity or employee relations activities.
  • Assist management in the preparation of the University’s position in matters involving complaint investigations conducted by governmental regulatory agencies including the EEOC, DFEH, OCR, Labor Commissioner and the Bureau of State Auditor by determining records and data to gather preparing draft responses.
  • Gather and summarize data to draft response to information requests related to grievances and discipline cases.
  • Research and summarize current issues and past history in preparation for management’s responses to grievances.
  • Research issues with the Chancellor’s Office or other pertinent agencies relative to contract interpretation/administration.
  • Research and summarize current issues and past history in preparation for management’s responses to grievances.
  • Research issues with the Chancellor’s Office or other pertinent agencies relative to contract interpretation/administration.
  • Conduct intake sessions to determine the nature of the complaint and advise clients of next steps.
  • Provide administrative support associated with investigations related to grievances, workplace violence, harassment, and complaints alleging violations of state, federal, and University nondiscrimination regulations.
  • Assist in preparation of reports and draft grievance responses and complaint findings.
  • Track negotiated settlement agreements and arbitration awards. Ensure procedures and timelines are followed.
  • Assist in the design, development and delivery of campus training programs related to equal opportunity and employee relations.
Knowledge, Skills & Abilities
  • Knowledge of human resources methods, procedures and practices used in a unionized environment
  • Basic knowledge of federal and state EE/EEO/AA laws
  • Excellent customer service and public relations skills
  • Excellent organizational and time management skills to set and meet deadlines
  • Strong verbal and written communication skills
  • Ability to take accurate notes
  • Ability to conduct research, gathering relevant facts unique to each complaint
  • Ability to make decisions in areas where guidelines may not exist
  • Ability to perform accurately in a detail-oriented environment
  • Ability to be sensitive to employee concerns about discrimination types
  • Ability to maintain confidentiality and appropriately handle sensitive communication with
  • employees and external agencies
  • Ability to handle multiple work priorities, organize and plan work and projects in a high
  • stress environment
  • Ability to interpret collective bargaining agreements and apply the agreements to complex situations
  • Ability to assist in conducting thorough investigations using effective interviewing skills
Required Qualifications
  • Bachelor’s degree or completion of a professional training program specific to the position
  • Directly related work experience, or a combination of education and experience which demonstrates the ability to perform the essential functions of the position
Preferred Qualifications
  • PHR or SHRM certification
  • One (1) year or more providing administrative support
  • One (1) year or more of labor relations and/or OEO experience
  • One (1) year or more experience conducting or assisting with workplace investigations
  • Experience with diversity and equity
  • Experience with interpretation of federal and state regulations and collective bargaining agreements
  • Experience with HR related functions


Classification: Confidential Administrative Support I
Anticipated Hiring Range: $5,000/month - $5,500/month
Salary Range: $4,058/month - $7,407/month

San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary .

Application Procedure

Click Apply Now to complete the SJSU Online Employment Application and attach the following documents:
  • Resume
  • Letter of Interest
All applicants must apply within the specified application period: December 8, 2022 through January 8, 2023 This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university.

Contact Information

University Personnel

CSU Vaccination Policy

The CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement as a condition of employment. The system wide policy can be found at and questions may be sent to .

Additional Information

Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis.

The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire.


All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity.

Equal Employment Statement

San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus).

Advertised: December 08, 2022 (9:00 AM) Pacific Standard Time
Applications close:

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